Wyniki wyszukiwania - Biblioteka Nauki

1

The dynamism of the environment - the impact on service company competitive advantage from a CRM dynamic capabilities perspective

100%

Pukas A.

Marketing Instytucji Naukowych i Badawczych

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2023

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tom 49

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nr 3

101-122

EN

Objective: To explore the dynamism of the environment and the impact on service company competitive advantage from a customer relationship management (CRM) dynamic capabilities (DCs) perspective. This work also aims to develop a multidimensional conceptualisation of the dynamic environment and propose a theoretical model for analysing the impact of the environment's dynamism on the relationship between dynamic CRM capabilities and competitive advantage. Research Design and Methods: Based on the resource-based view (RBV) and dynamic capabilities view (DCV), the method of critical literature analysis was used. Literature sources written in the last two decades were analysed. Findings: The result of the literature research became the development of a new conceptualisation of the dynamic environment and its three relevant dimensions, as well as the proposal of constructs in the theoretical model, where the dynamism of the environment plays a moderating role in the relationship between dynamic CRM capabilities and competitive advantage. Implications/Recommendations: As implications for further research, empirical verification of the created model and checking the relationship between the constructs should be indicated. Contribution: The findings extend the application of RBV and DCV in marketing knowledge. In addition, the model and this study's conclusions direct service firms to develop CRM capabilities that can enhance the company, thereby enabling the building of competitive advantage in a dynamic environment.

2

Dynamika modeli biznesu

100%

Sus A.

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2014

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nr 1(18)

90-99

EN

The article focuses on approximating internal factors of the modern organizations success. Accordingly, the attention has been focused on identifying the key points of concentrating on business models, distinguishing features and their dynamic imperatives as well as the tools which implementation may be helpful in the application of effective business models. The key finding of the considerations is the fact that modern organizations more frequently use solutions in the scope of heuristic methods and techniques for solving problems, including the complications associated with business models functioning.

3

Improvement of service offering connected to customer satisfaction in the power electronics field

100%

Koskinen J. , Sahebi D. , Nikookar H. , Zhan W.

Management and Production Engineering Review

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2013

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tom Vol. 4, No. 2

70--77

EN

This research is a case study research related to customer satisfaction, focuses on more effective service improvement and changes in regards with meeting the customer needs. Through empirical approach and related enterprises investigation, based on employees’ perspective and end-user’ perspective, it designs a questionnaire system to collect data. In a case company, totally 31 interviews were made from 18 subsidiaries and 13 from end customers. Finally, we use statistical analysis to analysis the collection data and draw a conclusion. The outcomes of analysis show that communication and effective information flow, as well as effective service processes are the key while technical knowhow is the basic requirements. Throughout the body of the research, we can observe that there are significant differences between the internal and external customers perspective. These differences should be taken into consideration when the service improvement is the main objective. This research helps manufacturing firms to improve their value added services in addition to operating closer to their global customers.

4

Dynamic capabilities and innovation capabilities: The case of the ‘Innovation Clinic’

100%

Strønen F. , Hoholm T. , Kværner K. , Støme L. N.

Journal of Entrepreneurship, Management and Innovation

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2017

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tom 13

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nr 1

89-116

EN

In this explorative study, we investigate the relationship between dynamic capabilities and innovation capabilities. Dynamic capabilities are at the core of strategic management in terms of how firms can ensure adaptation to changing environments over time. Our paper follows two paths of argumentation. First, we review and discuss some major contributions to the theories on ordinary capabilities, dynamic capabilities, and innovation capabilities. We seek to identify different understandings of the concepts in question, in order to clarify the distinctions and relationships between dynamic capabilities and innovation capabilities. Second, we present a case study of the ’Innovation Clinic’ at a major university hospital, including four innovation projects. We use this case study to explore and discuss how dynamic capabilities can be extended, as well as to what extent innovation capabilities can be said to be dynamic. In our conclusion, we discuss the conditions for nurturing ‘dynamic innovation capabilities’ in organizations.

5

Environmental dynamism: the implications for operational and dynamic capabilities effects

100%

Petrus B.

Nauki o Zarządzaniu

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2019

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nr vol. 24 no. 1

28-36

XX

The aim of this article is to recognize the implications of various types of environmental dynamism for the effects of operational and dynamical capabilities. The research method used is the critical analysis of literature in the field of strategic management. The research findings in the literature, on the operational effects and dynamic capabilities in the context of environmental dynamism were properly structured in the article. There were controversial research findings on environmental dynamism and its determining of the effects of operational and dynamic capabilities. The results indicate that operational and dynamic capabilities have different performance effects in high-dynamic and low-dynamic environments. The discussion on operational effects and dynamic capabilities in different market conditions still requires better theorizing and empirical research on the implications of market dynamism. The recommendations of the managers are directed at the understanding of the nature of the environment, which is crucial for the success of the implementation of new practices in the company.

6

Dynamic capabilities in the process of building the eff ectiveness of the business model of retail fuel sales market

100%

Rajewska K.

Nauki o Zarządzaniu

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2019

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nr vol. 24 no. 3

16-23

EN

The aim of the article is to promote research on the concept of dynamic capabilities in the process of building the efficiency of the business model of enterprises on the fuel sales market. The starting point of the article is the presentation of the retail fuel sales market in Poland and possible change scenarios. The dynamic development of the sector has made fuel stations an important element of public infrastructure. However, due to the high level of competitiveness, the entities manage differently with survival and their development. The concept of dynamic capabilities, which is one of the most promising approaches to explaining differences in financial results, seems to be interesting. The article shows some of the results of the research procedure conducted among participants of the fuel sales market in relation to the environment of the organization, business model and dynamic capabilities in terms of both process and resources.

7

The role of opportunity-sensing and learning processes in shaping dynamic capabilities in Polish enterprises

100%

Cyfert S. , Krzakiewicz K.

Management

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2016

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tom 20

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nr 1

277-291

EN

Dynamic capabilities are an essential theoretical construct that is useful for understanding the phenomenon of competition. However, even though dynamic capabilities and issues relating to them seem to enjoy large popularity, the existing management literature lacks studies into processes that shape dynamic capabilities. This article attempts to outline the concept of dynamic capabilities and presents the authors’ proposed configuration of the processes that shape dynamic capabilities. A discussion then follows of the results of research into the opportunities-sensing and learning processes and how they shape dynamic capabilities in Polish enterprises.

8

Dynamic Capabilities Associated with a Firm’s Growth in Developing Countries. A Comparative Study of Argentinean SMEs in the Software and Tourism Industries

100%

D´Annunzio C. , Carattoli M. , Dupleix D.

Journal of Entrepreneurship, Management and Innovation

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2015

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tom 11

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nr 4

25-62

EN

Although recent evidence suggests that the development of dynamic capabilities (DC) is a key factor to gain and sustain competitive advantages to promote firm´s growth, the question of how SMEs create, identify, and seize opportunities for growth have not been fully explored, particularly in developing countries with scarce resources. The aim of this study is to shed light on how SMEs develop capabilities to grow in the specific context of developing countries with resources constraints. To achieve a detailed description of the processes involved, this study applies a qualitative methodology based on a comparative case study of eight SMEs within the software and tourism industries in Argentine, which have been previously identified as dynamic sectors with high growth potential. Our findings suggest that SMEs develop DC mainly through an emerging process of iterative experimentation rather than through strategic planning. This process involves the coordination of organizational actions and resources, with managers playing a key role.

9

Customer needs linked to production strategy and firm’s dynamic capabilities

88%

Koskinen J. , Sahebi D.

Management and Production Engineering Review

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2013

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tom Vol. 4, No. 2

63--69

EN

This study identifies and analyzes the key factors of an efficient customer oriented production strategy. The paper supports the view that dynamic capabilities can be used successfully for improving company’s efficiency. This research is a case study research related to production strategy. In a case company, totally 31 interviews were made from 16 subsidiaries and 13 from end customers. The present paper focuses more on end customers’ than internal customers. Key findings can be identified as follows: effective information flow, flexibility, speed and responsiveness need more focus in the study of dynamic capabilities. Delivery accuracy is the key, while short delivery time is a competitive factor. This research is focused to power electronics business segment which is research limitation. To make wider conclusions, more empirical studies are needed. As a Practical implications, this research helps firms to improve their strategy process by understanding real customer needs. The research results bring additional value to the previous studies regarding company strategy, business environment, innovativeness and operational excellence.

10

Management changes in MRO business through product lifecycle

88%

Sivusuo J. , Takala J.

Management and Production Engineering Review

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2016

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tom Vol. 7, No. 3

87--93

EN

Nowadays organizations and entire industries have faced the challenges of globalization and rapid technological development. These changes have brought new kind of competition and it has shaped and mixed organizations traditional business logic. This research is based on multiple case studies where the focus is on management changes through product lifecycle management. Emphasis is on MRO (Maintenance, repair, overhaul) providers and how they implement dynamic capabilities through product life cycle management. MRO is abbreviation for Maintenance, repair and overhaul and it is a commonly used in Aerospace industry. The study identifies several products in various stages of the life-cycle and thus identify the essential changes related to management. The stages that study identifies are Learning phase, Productisation phase and PBL phase. These phases can be used for clarifying dynamic capabilities in MRO markets.

11

Causal relationship between supply chain dynamic capabilities, technological innovation, and operational performance

88%

Ju K.-J. , Park B. , Kim T.

Management and Production Engineering Review

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2016

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tom Vol. 7, No. 4

6--15

EN

The aim of this study is to empirically examine the impact of supply chain dynamic capabilities on operational performance, and the mediating effect of technological innovation between dynamic capabilities and operational performance. This study is based on empirical data collected from a survey of 206 small- and medium-size firms in Korea. Structural equation modeling is used to test the research questions. The results show that supply chain dynamic capabilities positively influence technological innovation and operational performance of an enterprise. Additionally, structural equation analyses reveal that technological innovation plays a role as a partial mediator of the relationship between supply chain dynamic capabilities and operational performance. In a dynamic and ever-changing environment, the enforcement of dynamic capabilities in a sustainable supply chain is important for the innovation of technology and the improvement of operational performance. Further investigation is required to understand the differences by industries, characteristics of enterprises, and positions in a supply chain.

12

Tworzenie, wykorzystanie i wpływ zdolności dynamicznych na wyniki przedsiębiorstwa

88%

Sajdak M.

Handel Wewnętrzny

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2017

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nr 3 (368) Tom II

38-46

PL

Koncepcja dynamicznych umiejętności stanowi źródło zainteresowania naukowców ze względu na swój niezwykle istotny wpływ na przewagę konkurencyjną przedsiębiorstwa oraz jego wyniki. Celem artykułu jest identyfikacja procesu tworzenia i rozwoju zdolności dynamicznych oraz wskazanie odmiennych perspektyw ich wykorzystania, jak również wpływu na wyniki przedsiębiorstwa. W opracowaniu podjęto próbę rozróżnienia zagadnienia zdolności od innych terminów pokrewnych, takich jak zasoby czy kompetencje. Przeanalizowano rozwój zdolności odwołując się do modelu – cyklu życia zdolności opisującego kolejne stadia rozwoju zdolności w przedsiębiorstwie. Następnie omówiono rezultaty badań empirycznych wskazujących na istotny wpływ zdolności dynamicznych na wyniki przedsiębiorstw.

EN

The concept of dynamic capabilities is the area of researchers’ interest due to its outstandingly crucial impact on company’s competitive advantage and performance. The aim of the article is to identify the process of creation and development of dynamic capabilities as well as to indicate various perspectives of their implementation and impact on company’s performance. The first subchapter presents an attempt to differentiate between the concept of capabilities and other related terms such as resources and competences. The development of capabilities was analysed in relation to the model – a life cycle of capabilities, which refers to subsequent stadiums of the development of capabilities within a company. The second subchapter contains a discussion on the results of empirical research, which indicate crucial impact of dynamic capabilities on companies’ performance.

RU

Концепция динамических умений – источник интереса ученых из-за ее необыкновенно существенного влияния на конкурентное преимущество предприятия и его результаты. Цель статьи – выявить процесс формирования и развития динамических способностей, а также указать другие перспективы их использования, а также влияние на результаты предприятия. В первом подразделе предприняли попытку провести размежевание между способностями и другими смежными терминами, такими как ресурсы или компетенции. Провели анализ развития способностей, ссылаясь на модель жизненного цикла способностей, описывающую очередные стадии развития способностей на предприятии. Второй подраздел рассматривает результаты эмпирических исследований, указывающих существенное влияние динамических способностей на результаты предприятий.

13

Dynamic business model based on research in power electronics industry

88%

Koskinen J. , Takala J. , Awali J. S.

Management and Production Engineering Review

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2013

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tom Vol. 4, No. 4

35--44

EN

The recent global economic crisis has caused an uncertain and challenging business environment and has battered managements that are running businesses all over the world. This paper focuses on new capabilities that can be used successfully in a fast changing business environment for improving firms’ efficiency. This research utilizes constructive approach including interviews and case studies. The relevant findings of the study are the elements of the key success factors: entrepreneurial strategy, R&D to market performance, dynamic operational excellence and innovativeness with links to the key actions which have led to new business model called dynamic business model (DBC). This research focuses on power electronics business industry which at the same time is a limitation. This research helps directors and managers to think more widely and make better decisions for the success of the company. This research results bring additional value of the previous studies regarding a firm’s key success factors and dynamic capabilities.

14

Zdolność sieciowa. Konstrukt i jego wymiary

75%

Kwiotkowska A.

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2017

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tom z. 103

143--156

PL

W artykule podjęto próbę uchwycenia istoty zdolności sieciowej organizacji oraz jej składników i wymiarów. Celem artykułu jest empiryczne sprawdzenie, czy istniejące w praktyce gospodarczej wymiary zdolności sieciowej pokrywają się z wymiarami przedstawionymi i zaproponowanymi w warstwie teoretycznej. Wyniki przeprowadzonych badań wskazują na istnienie czterech wymiarów zdolności sieciowej: koordynacja, zdolność relacyjna, wiedza o partnerach oraz komunikacja wewnętrzna.

EN

The paper attempts to capture the essence of the network capability of the organizations and its constituents and dimensions. The aim of the paper is an empirical verification of whether the existing business practice dimensions of the network capability correspond to the dimensions laid down and proposed in the theoretical level. Results of this study indicate the existence of four dimensions of network capability: coordination, relational ability, knowledge of partners and internal communication.

15

Are regional airports economic effectiveness oriented? Evidence from Poland

75%

Chwiłkowska-Kubala A. , Cyfert S.

Management

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2022

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tom Vol. 26, no. 1

63--78

EN

Are regional airports economic effectiveness-oriented? Evidence from Poland Striving for a satisfactory level of effectiveness, managers must take actions aimed at achieving the set objectives and at reacting flexibly to changes that take place in the environment. They can do it by referring to the concept of dynamic capabilities that draw attention to a specific category of competences. Assuming that dynamic capabilities can be developed in any type of organisation, the article attempts to answer the question about the reasons for the differences in economic effectiveness of 13 Polish regional airports and 458 private enterprises. The results suggest that the category of economic effectiveness is important not only for private enterprises but also for regional airports. The findings reveal that the development of dynamic capabilities is conditioned not only by the period of the enterprise’s existence but also by the context of its operation, primarily the industry context.

16

The Emperor’s New Clothes or problems with interregnum? Dynamic capabilities – review of concepts

75%

Gorgól J.

Nauki o Zarządzaniu

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2017

|

nr 1(30)

4-15

EN

The aim of the article is to address the problems of the Dynamic Capabilities Approach (DCV) with regard to polarisation, inconsistencies and tautologies, and to propose a new linguistic solution for the challenges of DCV. Through adopting the definitions of the general terms used in DCV (like capacity, ability and capability) from the English language dictionaries, the author builds the concept of capability activation and organizational dynamics. The linguistic platform presented in the article allows to link different perspectives of publications discussing DC issues. By drawing up a new perspective on the concept of capabilities and organizational dynamism, the article clears the problems with tautologies. When it comes to contribution, this article is the first publication from a series of papers extensively discussing the strategic competitive advantage of organization in the perspective of author’s Concept of Organizational Competence Emergence (CEC).

17

Dynamic capabilities in strategic choice processes within organisations

75%

Krzakiewicz K. , Cyfert S.

Management

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2017

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tom Vol. 21, no. 1

7--19

EN

Dynamic capabilities are an essential theoretical construct that is useful for understanding the phenomenon of competition. Still, in spite of the apparent popularity of this subject, the existing management literature could do with more studies into processes that shape dynamic capabilities. The purpose of this article is to systematisc different approaches to the dynamic capabilities concept as they are found in the existing literature, with a particular focus on its relevance to modern-day organisations as a tool to increase their competitiveness. The other goal is to discuss two issues that are critical to the dynamic capabilities concept. Firstly, what are the conditions for the predominant role of dynamic capabilities in the area of strategic management? Secondly, can the dynamic capabilities concept be treated as an underlying theoretical and methodological framework for strategic choices in modern-day organisations?

XX

Dynamiczne zdolności stanowią istotę, teoretycznej koncepcji przydatną dla zrozumienia zjawiska konkurencji. Jednak mimo pozornie dużej popularności zagadnień związanych z problematyką dynamicznych zdolności, w literaturze przedmiotu z obszaru nauk o zarządzaniu brakuje opracowań poświęconych badaniom nad procesami kształtowania dynamicznych zdolności. W opracowaniu podjęto próbę przeprowadzenia systematyzacji przedstawianych w literaturze przedmiotu podejść do opisu istoty koncepcji dynamicznych zdolności, ze szczególnym uwzględnieniem jej znaczenia dla podnoszenia poziomu konkurencyjności współczesnych organizacji, a także przeprowadzanie dyskusji nad dwoma, krytycznymi dla koncepcji dynamicznych zdolności zagadnieniami. Po pierwsze, jakie są przesłanki dominacji koncepcji dynamicznych zdolności w obszarze zarządzania strategicznego? Po drugie, czy koncepcja dynamicznych zdolności może być traktowana jako teoretyczno-metodologiczna baza strategicznych wyborów współczesnych organizacji?

18

Environmental sustainability orientation from a dynamic capabilities perspective - a conceptual approach

75%

Pichlak M.

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2022

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tom z. 161

215--228

EN

Purpose: The environmental problems which have been deepening in recent decades, i.e. climate change or the degradation of the biosphere, are creating a new reality of pursuing business activity. On the one hand, firms - by their nature - seek to maintain the efficiency and to gain a competitive advantage, on the other hand - they are more and more often obliged to balance environmental goals with economic goals. Although there are opinions that these goals are competitive in themselves, it is possible for firms to reconcile them effectively by adopting Environmental Sustainability Orientation. Since this orientation is analysed in the literature from various research perspectives, this paper attempts to conceptualise it from a Dynamic Capabilities perspective. Design/methodology/approach: The paper is theoretical and based on an in-depth review of the literature. The developed conceptual model includes the direct and indirect relations among dynamic capabilities formulated in multidimensional terms, Environmental Sustainability Orientation and organisational outcomes. Embedding considerations in resource-based theories, three key processes (organisational learning, integration and reconfiguration of resources) have also been analysed, which, as necessary for building dynamic capabilities, make it easier for firms to adopt strategic Environmental Sustainability Orientation. Findings: The considerations included in the paper complement the literature in the area of strategic management and make it easier to understand Environmental Sustainability Orientation at the organisational level. They also point to a need to undertake further scientific work, the authors of which can use the research propositions elaborated in the paper and thus empirically verify the proposed conceptual model. Originality/value: The key scientific contribution of the paper is the development of a research framework formulating Environmental Sustainability Orientation from a Dynamic Capabilities perspective, i.e., respectively: (1) the capability to identify opportunities and/or threats (sensing), (2) the capability to use these opportunities and/or cope with threats (seizing) and (3) the capability to reconfigure the firm’s resources and competences (reconfiguring). The logic of this approach results from the fact that the three fundamental processes underlying the building of dynamic capabilities - organisational learning, integration and reconfiguration of resources - supported by the conscious action of CEO, make it easier for firms to adopt strategic Environmental Sustainability Orientation.

19

Dynamic capabilities and network benefits

75%

Svare H. , Gausdal A. H.

Journal of Entrepreneurship, Management and Innovation

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2017

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tom 13

|

nr 1

117-146

EN

The number of publicly funded initiatives to establish or strengthen networks and clusters, in order to enhance innovation, has been increasing. Returns on such investments vary, and the aim of this study is to explore to what extent the variation in benefits for firms participating in networks or clusters can be explained by their dynamic capabilities (DC). Based on survey data from five Norwegian networks, the results suggest that firms with higher DC are more successful in harvesting the potential benefits of being member of a network.

20

The concept of dynamic capabilities as the answer to the changing expectations towards public sector organisations

75%

Hawrysz L.

|

2018

|

tom z. 119

95--110

EN

The evolution of the approach to the public sector has been changing the expectations towards the sector’s organisations in a substantial manner. A particular challenge was the departure from the classic Weber management model, postulated in the new public management (NPM), towards market mechanisms, precedence of performance criteria, public sector functioning based on principles similar to the ones applicable to the private sector. The direction of these changes resulted in the permeation of the concepts used in the private sector to the public sector. One of these includes the dynamic capabilities concept. Dynamic capabilities can constitute an organisation’s potential for systemic problem solving, resulting from the mindfulness of the signals deriving from an organisation’s environment to ensure the correct direction of functioning and development of a public sector organisation. The paper includes an attempt to answer the question whether the concept of dynamic capabilities can constitute an answer to the changing expectations towards public sector organisations? The research method used in the paper is the literature study.