One of the main factors determining the effectiveness of food safety management systems (FSMSs) implemented in organizations operating in the food chain is the leadership and commitment of management at every level of the organisation’s structure. The article presents the importance of leadership for maintaining and improving the effectiveness of the system and creating a positive food safety culture. The requirements of ISO 22000:2018 relating to the tasks and responsibilities of managers of FSMSs and the principles of leadership assessment as part of system audits conducted by the certification body are also discussed. The article also proposes criteria and metrics that can be used by managers of organisations with FSMSs to assess their leadership and commitment to maintaining and improving the system.
Purpose: This study attempts to describe the compliance of the food safety management system with additional requirements of FSSC 22000 v 5.1: 2020 at the level of the Bel company, the leader factory in the dairy market in Algeria. Design/methodology/approach: A qualitative methodological approach was adopted to achieve our research objective. Findings/conclusions: The main results indicate that the involvement and commitment of the managers are significant in leading and carrying out FSC activities. The new requirements have positively impacted operational management (IBHP results & Foreign matters detection). Research limitations: The study is strictly limited to Bel company. The findings relate to operational management at the level of a single firm. Practical implications: The commitment of managers and their effective communication were decisive for the adoption of the new FSC requirements. Originality/value: The study shows the impact of the implementation of the new FSC requirements at the level of the Bel company.
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Cel: Niniejsze opracowanie jest próbą opisania zgodności systemu zarządzania bezpieczeństwem żywności z dodatkowymi wymaganiami FSSC 22000 wersja 5.1: 2020 na przykładzie firmy Bel, wiodącej fabryki na rynku mleczarskim w Algierii. Projekt badania/metodyka badawcza/koncepcja: W publikacji zastosowano jakościowe podejście metodologiczne. Wyniki/wnioski: Wyniki badań wskazują, że zaangażowanie i poświęcenie menedżerów mają istotne znaczenie w prowadzeniu i realizacji działań FSC (food safety culture). Nowe wymagania pozytywnie wpłynęły na zarządzanie operacyjne (wyniki IBHP i wykrywanie ciał obcych). Ograniczenia: Badanie jest ograniczone do firmy Bel. Ustalenia dotyczą zarządzania operacyjnego na poziomie wyłącznie tej firmy. Zastosowanie praktyczne: Zaangażowanie menedżerów i ich skuteczna komunikacja zadecydowały o przyjęciu nowych wymagań FSC. Oryginalność/wartość poznawcza: W opracowaniu przedstawiono wpływ wdrożenia nowych wymagań FSC w firmie Bel.
Purpose: The purpose of this publication is to investigate the linear correlation relationship between the deployment of five certified management systems (ISO 9001:2015; ISO 14001:2015; ISO 27001:2013 and ISO 45001:2018) in organizations operating within the European Union. Design/methodology/approach: Critical literature analysis. Analysis of secondary sources - data about number of certifications (ISO 9001; ISO 14001, ISO 45001, ISO 22000, ISO 27001) in EU countries in 2018. Findings: The publication focuses on the analysis of quantitative relations between the industry standards that make up the integrated management system. The focus was on the three most common systems: quality management system (ISO 9001:2015), environmental management system (ISO 14001:2015) and occupational health and safety management system (ISO 45001:2018). In addition, the analysis took into account two systems often occurring as a component of integrated systems: ISO 27001:2013 information security management system and ISO 22000:2018 food safety management system, which are industry standards that make up the integrated management system. Originality/value: Detailed analysis of relations between numbers of main ISO certificates in EU countries.
Purpose: The aim of the paper is to analyze relations between the implementation of industry management systems in European Union countries. Design/methodology/approach: Critical literature analysis. Analysis of statistic data about: quality management system (ISO 9001:2015), environmental management system (ISO 14001:2015) and occupational health and safety management system (ISO 45001:2018) in European Union countries. Findings: The publication focuses on the analysis of quantitative relations between the industry standards that make up the integrated management system. The analysis of data concerning the number of ISO 9001:2015, ISO 14001:2015, ISO 27001:2013, ISO 22000:2018 and ISO 45001:2018 certificates implemented in the European Union countries allows to conclude that there are correlations between the number of implemented particular standards. In particular, the presence of a standard concerning the quality management system ISO 9001 is positively correlated with all other analyzed certified management systems. The results of the analysis support the H1 hypothesis, which says: the presence of other industry management systems is positively correlated with the presence of ISO 9001:2015 quality management system in organizations. Originality/value: In the paper we found that in most European Union countries, implementation of particular standards, especially ISO 9001, ISO 14001 and ISO 45001, is strongly correlated.
The present article consists in an assessment of the integrated management system on the example of Baldino Artstore Company which produces natural ice-cream. Baldino Artstore is a young company founded in 2015, located in Wroclaw in Krakowska Street. The company produces ice-cream and sherbets which are delivered to five shops in Wrocław and one in Nysa. The company employs 60 workers; during the summer season the number of employees doubles. Baldino is frequently referred to as “manufacture” because all goods they produce are hand-crafted, with the aid of modern and automatized devices. Baldino - cream and sherbets are made of natural ingredients and fresh products from a wide range of raw materials, from sweet to salty. The management system which operates in the company integrates various subsystems and facilitates an advanced management of quality, environment and work hygiene, fulfilling all requirements of food safety management for food producers, in accordance with the Regulation (EC) No 852/2004 of the European Parlament and of the Council of 29 April 2004 on the hygiene of foodstuffs. Each production stage is subject to internal control, beginning with the preparation of mixtures, pasteurization, filtering, maturing, freezing, up to the final stage of packaging. The norms functioning in the company include PN-EN ISO 9001 and PN-EN ISO 22000 (PN ISO 9000:2001. System Zarządzania Jakością – Podstawy i Terminologia; Wymagania) (1,2) the means of a survey among the company’s employees. The questions asked included: the employees’ awareness of systems functioning in Baldino Artstore, depending on the position a particular employee holds in the company; the employees’ opinion on the advantages of the integrated management system, as well as its drawbacks. The employees who too and categorised into following groups: up to 6 months, between 7 and 12 months, and over 12 months. The article presents a detailed discussion of the employees’ answers and the implications of what the results reveal.
The present article evaluates and verifies the technological process of delicatessen rusks production in terms of its compatibility with the ISO 2200 norm. Risk analysis has been conducted which allowed to establish Critical Control Points (CCPs) and CPs – one CCP during the stage of raw material reception, and two CPs during heating and cooling. With the aid of the decision tree, critical borders for control measures for the CCP have been defined and located within the technological scheme reflecting the course of the technological process. Further requirements for CCP monitoring have been established, along with procedures for re-establishing the process and maintaining control, based on monitoring results. Finally, procedures for effective storing of HACCP documentation have been determined.
Analizowano dane z 54 przedsiębiorstw potwierdzających zgodność z wdrożonym systemem ISO 22000 w latach 2005–2013 przez jednostkę certyfikującą DNV GL–BA. Przedstawiono najczęściej spotykane kategorie niezgodności stwierdzane podczas audytów certyfikujących w przedsiębiorstwach należących do łańcucha żywnościowego. Przeanalizowano występujące problemy wpływające na bezpieczeństwo żywności podczas procesu produkcyjnego. Obliczono procentowy udział spostrzeżeń przypisanych do jednej z pięciu kategorii niezgodności. Stwierdzono 1881 spostrzeżeń dotyczących systemu ISO 22000. Wykazano 4% działań godnych uwagi. Zalecono wykonanie obserwacji w ilości 45% i przeanalizowanie możliwości doskonalenia (23%). Stwierdzono 27% niezgodności kategorii 2 oraz 1% kategorii 1. Zasadnicze problemy dotyczyły realizacji systemów GMP i GHP.
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The largest remarks belonging to the category of observations in analyzed enterprises have been noticed. This mean that the detected observations do not influence significantly the compliance management system according with ISO 22000. However, these observations may be a threat in the future. The smallest group of observations belongs to category 1, which shows proper functioning of implemented system in the enterprises. It can be seen that the certification and recertification of ISO 22000 system in the enterprises belonging to the food chain allow for the risk elimination influencing the reduction of the product quality. Data confirming compliance with the implemented system ISO 22000 in 54 enterprises during the years 2005–2013 obtained by the certification body Det Norske Veritas Germanisher Lloyd – Business Assurance have been analyzed. The most common categories of non-compliance found during the audit in enterprises belonging to the food chain have been presented. Problems affecting food safety during the production process have been analyzed. The percentage of observations that are assigned to one of five categories of non-compliance has been calculated. The 1881 insights concerning the system ISO 22000 have been found. The 4% of notable activities have been shown. The observation has been recommended in 45% cases. Further improvement was suggested in 23% cases. The 27% of non- -compliance of the second category and 1% of the first category have been observed. The essential problems were related to the implementation of the Good Manufacturing Practice and Good Hygiene Practice systems.
Artykuł poświęcony jest roli znormalizowanych systemów zarządzania jakością oraz bezpieczeństwem żywności w realizacji orientacji na klienta przez przedsiębiorstwa w łańcuchu dostaw produktów spożywczych. W artykule przedstawiono wymagania dotyczące orientacji na klienta zawarte w normach IFS Logistics, BRC Storage and Distribution, ISO 9001:2008 oraz ISO 22000:2005, a także omówiono podobieństwa i różnice pomiędzy tymi wymaganiami.
EN
The article discusses the role of normalized quality and food safety systems in the implementation of customer focus by companies in food products supply chain. The work presents requirements of the IFS Logistics, BRC Storage and Distribution, ISO 9001:2008 and ISO 22000:2005 standards concerning customer focus as well as similarities and differences between these requirements.
Klient znajduje się w centrum zainteresowania zarówno działań logistycznych jak i jakościowych, których sprawna koordynacja w znacznym stopniu determinuje poziom jego zadowolenia. Celem publikacji jest ukazanie znaczącej roli jaką odgrywają systemy zarządzania jakością w doskonaleniu logistycznej obsługi klienta w łańcuchu żywnościowym. W publikacji skupiono się na scharakteryzowaniu w tym kontekście wytycznych norm: ISO 9001, ISO 22000 oraz koncepcji Total Quality Management. Z przeprowadzonych w publikacji rozważań oraz na podstawie analizy literatury można stwierdzić, że wdrażanie znormalizowanych systemów zarządzania jakością oraz filozofii Total Quality Management, pozytywnie wpływa na realizację procesów zaopatrzenia, produkcji, dystrybucji oraz przyczynia się do wzrostu poziomu logistycznej obsługi klienta. Podkreślono również, że jakość oraz logistyczna obsługa klienta powinna być współtworzona przez wszystkich uczestników łańcucha żywnościowego.
EN
The customer is at the center of both logistics and quality operations, where efficient coordination in a large extent determines its level of satisfaction. The purpose of the publication is to show the important role played by quality management systems to improve the logistics of customer service in the food chain. The publication focuses on the characterization in the context of the guidelines of ISO 9001, ISO 22000 and the concept of Total Quality Management. From the considerations made in the publication and on the basis of the literature it can be concluded that the implementation of standardized quality management systems and the philosophy of Total Quality Management, positively affects the implementation of procurement processes, production, distribution and contributes to the improvement of logistics customer service. It was also highlighted that the quality of customer service and logistics should be co-created by all participants in the food chain.
Artykuł przedstawia ogólne zasady prawa żywnościowego, bezpieczeństwa żywności i ochrony konsumenta. W tym aspekcie wdrożenie przez przedsiębiorstwa branży spożywczej zarządzania bezpieczeństwem żywności wg normy ISO 22000 oraz kompleksowego zarządzania jakościowo-logistycznego w całym łańcuchu dostaw, jest prawnym warunkiem działalności przedsiębiorstw we współczesnym otoczeniu ekonomicznym oraz determinantą określającą sprawność strategiczną przedsiębiorstw branży spożywczej w warunkach konkurencji na rynkach Unii Europejskiej.
EN
This article presents the general principles of food law, food safety and consumer protection. In this aspect, the implementation of the food safety management by food companies according to ISO 22000 and comprehensive quality management logistics throughout the supply chain, it is a legal condition for business enterprises in the modern economic environment and the determinant defining the strategic efficiency of corporate food industry in terms of competition in the markets of the European Union.
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Ensuring quality and safety of food are nowadays the most important goals set by companies who produce and distribute it. As a result, regulations have been introduced in the European Union countries concerning the production and distribution of food as well as norms which oblige companies to implement and execute several quality management systems..
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Zapewnienie jakości i bezpieczeństwa żywności są to obecnie najważniejsze cele jakie stawiają sobie przedsiębiorstwa zajmujące się produkcją i obrotem żywności. Dlatego w krajach Unii Europejskiej wprowadzono regulacje prawne dotyczące produkcji i obrotu żywnością a także unormowania prawne wprowadzające obowiązek wdrożenia i stosowania niektórych systemów zarządzania jakością.
W artykule przedstawiono charakterystykę a także proces wdrażania systemu zarządzania bezpieczeństwem żywności według wymagań normy ISO 22000. W opracowaniu przeanalizowano również funkcjonowanie systemu w sieci sklepów detalicznych Biedronka. Analizowane zagadnienie wydaje się o tyle istotne, gdyż w niedługim czasie nastąpi konieczność dostosowywania a następnie wdrażania ISO 22000 we wszystkich zakładach działających w branży spożywczej.
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The article presents the characteristics and the implementation of food safety management system according to the requirements of ISO 22000. The paper analyzes the functioning of the system in the chain of retail stores Biedronka. This issue seems to be important because of the need to customization and implementation of ISO 22000 in all facilities operating in the food industry.
The aim this research was to analyze the ways of integration of management systems in food sector. The study involved the policy phase described in the specification PAS 99, which is one of common elements of integrated management systems. Four organizations were selected for the study. The organizations had introduced and certified at least two standardized management systems. It was assumed that the investigated organizations should have implemented the HACCP system. Studies were conducted as a case study. The employees responsible for the functioning of management systems were interviewed in all four organizations. The study was conducted in the form of in-depth interviews based on pre-prepared script. The scenario was developed based on the PAS 99 guideline. The process of integration of management systems implemented in the studied companies reveals the full compliance of an integrated management system with PASS 99 in the policy area. All organizations have a policy document setting out the requirements for management systems, which takes into account the implemented systems in organizations. Each organization has a single policy document setting out the requirements of all implemented management systems. Integration of the management policy takes place in a natural way in organizations and is one of the easiest areas in the process of management systems integration.
Certyfikat wydany dla producenta żywności w oparciu o zatwierdzone wymagania w normie ISO 22000 jest swoistego rodzaju nobilitacją wchodząc w skład systemu FSSC - Food Safety System Certification.
Since publication of IS022000 standard in 2005 within food industry there is a great interesting in implementation of a new standard. The main task of the standard is harmonization of requirements for food safety management systems implemented according to different standards, e.g. BRC, IPS and former DS3027. Obligatory implementation of HACCP rules required by EU food safety law caused a situation when the most of food sector companies completed or started implementation of the HACCP rules. Those companies which are going to implement IS022000 standard they must carry out many activities aimed at fulfillment of IS022000 requirements. In the article there are summarized the most important HACCP system areas which must be corrected during transformation into IS022000 system. Scope of the work has to be done depends on reliability of implemented HACCP. However, some fundamental system areas must be taken into account during every HACCP development. These areas include document control, food safety policy, food safety objectives, responsibilities and authorities, acceptable levels of food safety hazards, validation and categorization of control measures (HACCP/OPRP), raw materials specification, emergency preparedness and response, management review, traceability, internal audits, communication, verification, corrections and corrective actions and permanent improvement. Depending on scope and reliability of HACCP system during transformation some new system elements should be set up while the other system areas need little modifications and/or corrections. All these things are discussed in the paper and some guidelines to HACCP system transformation into IS022000 are formulated.
Norma ISO 22000 stanowi w tej chwili podstawę do certyfikacji systemu zarządzania bezpieczeństwem żywności dla podmiotów działających w branży spożywczej oraz bezpośrednio lub pośrednio związanych z tą branżą. W artykule przedstawiono najważniejsze problemy dotyczące wdrażania Normy ISO 22000, zwłaszcza w małych i średnich przedsiębiorstwach. Scharakteryzowano również najważniejsze wymagania normy.
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ISO 22000 is, at present, the main basis for certification of food safety management systems for operators within the food industry. The main problems connected with the implementation of ISO 22000, especially in small and medium enterprises (SME). Have all been presented in the dissertation. The most important requirements of this norm have also been characterized here.
Producenci żywności, a także inni uczestnicy łańcucha dostaw w przemyśle spożywczym napotykają zwiększającą się liczbę standardów dotyczących bezpieczeństwa i higieny żywności, takich jak HACCP, British Retail Consortium (BRC) dotyczący środków spożywczych i opakowań, International Food Standard (IFS), EUREPGAPa także Dobra Praktyka Produkcyjna (GMP). Istnieją także szersze inicjatywy, jak np. Globalna Inicjatywa Bezpieczeństwa Żywności, zgłoszona przez Europejskie Sieci Handlowe. Wiele organizacji zmuszonych jest do uzyskiwania certyfikatów zgodności z kilkoma spośród wymienionych standardów, co oczywiście prowadzi do niepotrzebnego zwielokrotnienia nakładu pracy, a także dodatkowych kosztów.
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