Wyniki wyszukiwania - Biblioteka Nauki

1

How Industry 4.0 supports the strategic agility of companies. A systematic literature review

100%

Sajdak M. , Młody M. , Weinert A. , Wójtowicz Ł.

Central European Review of Economics & Finance

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2022

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tom 41

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nr 6

27-57

EN

The aim of the article is to identify and assess the state of knowledge in the field of using and supporting Industry 4.0 technologies for the development of companies' strategic agility. In particular, it is of keen interest how the individual Industry 4.0 technologies selected by the authors support the attributes that contribute to strategic agility. The article uses a systematic literature review (SLR), and strives in a rigorous and reliable manner to organize knowledge of the use of Industry 4.0 technology in the development of strategic agility. The systematic review research procedure consists of a five-stage approach, including: formulation of the research questions and determination of the research objective, selection of the literature sample, evaluation of the identified papers, data analysis and synthesis, and reporting on the results. The applied research method allowed for synthesis and consolidation of the existing scientific achievements in the field of supporting Industry 4.0 technologies in the development of strategic agility in companies, as well as indication of the most desirable directions for further research. Simultaneously, the research results allowed a reasonable context for future research to be defined. The literature clearly indicates a scarcity of papers in the field of linking Industry 4.0 with the agility of companies, as well as a lack of information on the state of research in this area, both in theoretical and empirical terms. There is a noticeable shortage of studies identifying which Industry 4.0 technologies support the development of strategic agility, to what extent and in what aspects.

2

Systematic literature review: theory perspective in Lean Manufacturing performance

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Aripin N. M. , Nawanir G. , Mahmud F. , Fauzi M. A. , Hussain S. , Lee K. L.

Management Systems in Production Engineering

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2023

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tom nr 2 (31)

Bibliogr. 96 poz., rys., tab.

EN

This review examines the trend of applying theories in LM performance and offers the latest recapitulation of related theories in LM performance. The methodology is based on Preferred Reporting Items for Systematic Reviews (PRISMA) to search for multiple scientific information databases and to guarantee that no important study is overlooked. For the single theory, highly employed theories were the Theory of Constraints, Resource-based View/Natural Resource-based View Theory (RBV/NRBV), and Contingency Theory (CT). Meanwhile, several employed integrations of several theories in a publication. Concerning the year of publication, significant growth in articles with underpinned theories was published articles from 2020 onwards. This study offers several significant contributions to researchers to widen the knowledge related to the adaptation of theories in the field of lean performance, as research underpinned by a theory offers a solid and convincing result in investigating the research problems. The first limitation was the search string to identify the related articles, which could be extended to maximize the article search. The other limitation was the database used which was limited to the Scopus database. Despite the importance of underpinning theory in research, OM has been criticized for the inadequacies of its theory, with only one-third of OM research incorporating theory. However, a limited review was conducted on the theories used in LM performance theory. To reduce this gap, this review examines the trend of applying theories in LM performance and offers the latest recapitulation of related theories in LM performance.

3

Development of research on the university entrepreneurship ecosystem: trends and areas of interest of researchers based on a systematic review of literature

100%

Kobylińska U. , Lavios J. J.

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nr 1

117-133

EN

Research background: The concept of the university entrepreneurship ecosystem is nowadays a part of the current trends in researching the determinants of support for commercialization of research results. The subject is relatively new, because the first papers in this topic are dated to 2009, and in fact it has only been in the last 3 years that the interest of researchers in this subject has increased. Purpose of the article: The purpose of this study is to analyze the state of research on the issue of the university ecosystem of academic entrepreneurship and to identify the main research trends related to this topic. Methods: The article was based on a systematic review of the literature (SLR), which included the selection of basic literature and selection of publications, mayor researchers, bibliometric analysis and content analysis. Findings & Value added: The results of the conducted research indicate that the study of the university ecosystem of academic entrepreneurship is still a new issue, poorly recognized in literature, without a solid methodological foundation and which may constitute a current and interesting research area. Our paper adds to existing research in four important ways. We provide a holistic review of university entrepreneurial ecosystem. We also identify the challenges identified in this area and suggest how they may be developed. Third, our results are also policy-relevant. For policy-makers, it is important to know whether academic engagement is driven by mechanisms existing in academic ecosystem or affected by factors that may not be activated by it.

4

Knowledge Management in Software Testing: A Systematic Snowball Literature Review

100%

Wnuk K. , Garrepalli T.

e-Informatica Software Engineering Journal

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2018

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tom Vol. 12, nr 1

51--78

EN

Description : Software testing benefits from the usage of Knowledge Management (KM) methods and principles. Thus, there is a need to adopt KM to the software testing core processes and attain the benefits that it provides in terms of cost, quality, etc. Aim : To investigate the usage and implementation of KM for software testing. The major objectives include 1. To identify various software testing aspects that receive more attention while applying KM. 2. To analyse multiple software testing techniques, i.e. test design, test execution and test result analysis and highlight KM involvement in these. 3. To gather challenges faced by industry due to the lack of KM initiatives in software testing. Method : A Systematic Literature Review (SLR) was conducted utilizing the guidelines for snowballing reviews by Wohlin. The identified studies were analysed in relation to their rigor and relevance to assess the quality of the results. Results : The initial resulting set provided 4832 studies. From these, 35 peer-reviewed papers were chosen among which 31 are primary, and 4 are secondary studies. The literature review results indicated nine testing aspects being in focus when applying KM within various adaptation contexts and some benefits from KM application. Several challenges were identified, e.g., improper selection and application of better-suited techniques, a low reuse rate of software testing knowledge, barriers in software testing knowledge transfer, no possibility to quickly achieve the most optimum distribution of human resources during testing, etc. Conclusions : The study brings supporting evidence that the application of KM in software testing is necessary, e.g., to increase test effectiveness, select and apply testing techniques. The study outlines the testing aspects and testing techniques that benefit their users.

5

A Systematic Literature Review on Cultural Arts Education and the Cultivation of Cultural Values

100%

Zufriady Z. , Kurniaman O. , Suarman S. , Islami N. , Munjiatun M.

Multidisciplinary Journal of School Education

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2024

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tom 13

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nr 1 (25)

273-294

EN

Objectives of the research: This study investigates art education as a means of cultivating cultural values and aims to address questions regarding the methodologies employed in previous research on cultural values. The research presented herein constitutes a Systematic Literature Review (SLR) on cultural education, utilizing the PRISM method adopted in 2020. Research methods: This article conducts a Systematic Literature Review (SLR) on cultural education using the PRISM method adopted in 2020. The search was conducted using Perish or Publish (PoP) for Scopus-indexed international journals and the Garuda portal from the Ministry of Education and Culture, focusing on journals indexed in Sinta. Contextual Background: Because the cultural processes continually evolve in response to the forces that influence culture, cultural acculturation serves as a foundation for arts and cultural workers’ efforts to inculcate the values of local wisdom within educational settings. Research findings: Data collection spanned from 2010 to 2022, resulting in the retrieval of 14 international articles and 16 national articles based on their titles and abstracts, totaling 30 articles. These articles originated from various countries, including Belgium, the Czech Republic, Germany, Korea, Poland, Taiwan, China, Istanbul, Slovenia, Turkey, Estonia, and Indonesia. Analysis of the articles revealed that music arts education constituted 27%, arts and culture 33%, local wisdom 14%, dance education 17%, art education 3%, and theatre education 3%. In terms of research methodologies, the study identified action research at 5%, Research and Development at 10%, quantitative research at 10%, qualitative case study research at 7%, literature review at 7%, and qualitative research at 56%. Conclusions and recommendations: Through this SLR, the researcher aims to pave the way for future in-depth research in arts and culture education or for exploring novel approaches.

6

Przemoc seksualna wobec dzieci w okresie pandemii COVID-19: systematyczny przegląd literatury

100%

Ulańska P. , Orlińska A. , Gierczyk M.

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2022

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nr 65

67-82

EN

The aim of this article is to review research on child sexual violence during the COVID-19 pandemic. A systematic review procedure based on the Preferred Reporting Items for Systematic Reviews and Meta-Analyses protocol was adopted. Analysis of twelve articles published between 2020 and 2022 in peer-reviewed journals showed that social isolation caused by the COVID-19 pandemic contributed to an increase in cases of child sexual violence in developing countries, while it decreased in developed countries. In the articles analyzed, girls were more often the victims of sexual violence during the COVID-19 pandemic than boys.

7

Drone technology and performance of retail logistics

100%

Muricho M. W. , Mogaka C. O.

Journal of Sustainable Development of Transport and Logistics

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2022

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tom Vol. 7, No. 1

73--81

EN

The purpose of this research study was to explore drone technology and performance of retail logistics by offering academic and practical benefits, explaining the preceding, and recommending a research plan based on a conceptual framework for drone technology and performance of retail logistics. A literature review has been created to assist today's retail logistics managers and researchers in scrutinizing what has been previously researched and what needs to be explored. From the standpoint of retail logistics, the study adds to our knowledge of drone technology as it relates to the performance of retail logistics and the constraints of future research. This study utilized a systematic literature review to design a suggested conceptual framework for a research agenda on drone technology and performance of retail logistics. The research paper provides insights into deficiencies in the drone technology, along with performance of retail logistics literature. The research paper explicitly recommends exploring the drone technology as it relates to expected and actual performance of retail logistics. This article contributes to the literature in a number of ways. To begin with, it provides the first comprehensive succinct synopsis of the essential concepts in the drone technology and retail logistics. Second, the impact of retail logistics in the growth of the economy. Third, the application of drone technology in retail logistics. Fourth, unnoticed challenges in retail logistics are then exposed as ideas for potential research. Finally, the technique utilized to conduct the systematic literature review can be used as a model for prospective researchers when conducting similar research. Contemporary research is aimed at providing a research group that address the needs of adopting the current technology on the performance of retail logistics. For performance of retail logistics, the article presents a suggested conceptual framework for drone technology and performance of retail logistics.

8

Empirical Studies on Software Product Maintainability Prediction: A Systematic Mapping and Review

100%

Elmidaoui S. , Cheikhi L. , Idri A. , Abran A.

e-Informatica Software Engineering Journal

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2019

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tom Vol. 13, nr 1

141--202

EN

Background: Software product maintainability prediction (SPMP) is an important task to control software maintenance activity, and many SPMP techniques for improving software maintainability have been proposed. In this study, we performed a systematic mapping and review on SPMP studies to analyze and summarize the empirical evidence on the prediction accuracy of SPMP techniques in current research. Objective: The objective of this study is twofold: (1) to classify SPMP studies reported in the literature using the following criteria: publication year, publication source, research type, empirical approach, software application type, datasets, independent variables used as predictors, dependent variables (e.g. how maintainability is expressed in terms of the variable to be predicted), tools used to gather the predictors, the successful predictors and SPMP techniques, (2) to analyze these studies from three perspectives: prediction accuracy, techniques reported to be superior in comparative studies and accuracy comparison of these techniques. Methodology: We performed a systematic mapping and review of the SPMP empirical studies published from 2000 up to 2018 based on an automated search of nine electronic databases. Results: We identified 82 primary studies and classified them according to the above criteria. The mapping study revealed that most studies were solution proposals using a history-based empirical evaluation approach, the datasets most used were historical using object-oriented software applications, maintainability in terms of the independent variable to be predicted was most frequently expressed in terms of the number of changes made to the source code, maintainability predictors most used were those provided by Chidamber and Kemerer (C&K), Li and Henry (L&H) and source code size measures, while the most used techniques were ML techniques, in particular artificial neural networks. Detailed analysis revealed that fuzzy & neuro fuzzy (FNF), artificial neural network (ANN) showed good prediction for the change topic, while multilayer perceptron (MLP), support vector machine (SVM), and group method of data handling (GMDH) techniques presented greater accuracy prediction in comparative studies. Based on our findings SPMP is still limited. Developing more accurate techniques may facilitate their use in industry and well-formed, generalizable results be obtained. We also provide guidelines for improving the maintainability of software.

9

Towards Digital Twins Development and Implementation to Support Sustainability – Systematic Literature Review

100%

Pater J. , Stadnicka D.

Management and Production Engineering Review

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2021

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tom Vol. 13, No. 3

63--73

EN

Digital twin (DT) is a solution for presenting reality in a virtual world. DTs have been discussed in the literature only recently. The aim of this work is to review and analyse literature connected to DTs. Under a systematic literature review the authors searched databases for the information how DTs can support organization operations and how they can support sustainability of companies. A literature review was performed according to a developed research methodology, which covers research questions and keywords identification, selection criteria and results analysis. Databases, such as Web of Science, Scopus and Science Direct, were searched. The titles, abstracts and keywords were searched for works related to digital twins, sustainable development and manufacturing processes. Moreover, the search was focused on real-time monitoring, data, decision-making etc. The keywords used in the searching process are specified in the methodology. Afterwards, quantitate and qualitative analysis were performed taking into account number of publication, year of publications, type of publication, based on keywords and available information concerning the papers. Deeper analysis was performed on available full texts of the papers. The main goal of this paper was to assess how much the specified problem is discussed in literature in the context of production organizations and real-time and what kind of topics are present in publications to indicate future research needs.

10

Literature Research in the Field of Technology Assessment Using a Tool of a Systematic Literature Review

100%

Palka D. , Brodny J. , Rızaoğlu T. , Bağci U. , Maščeník J.

Multidisciplinary Aspects of Production Engineering

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2018

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tom Vol. 1, Iss. 1

109--115

EN

The article presents the results of literature research in the field of Technology Assessment (TA). In particular, the attention was focused on searching for trends determining the directions of development of this research area. Research gaps constituting the basis for undertaking new cognitive challenges were identified. As a research method, a systematic review of literature was adopted, the methodology of which was described in the first part of the article. The analysis includes a total of 1788 TA-related scientific articles available in Google Scholar and BazTech databases. The practical part of the article presents fragments of literature research and an attempt to define the concepts of Technology Assessment on their basis. The collected research material showed a high degree of variation in the scope of definitions and the research area covered by TA. This indicates the need to conduct further research in this area for the purpose of clarifying the research area which TA deals with. It is legitimate to say that the development of research in this area is necessary due to the increasing impact of technology on society.

11

Bibliometric analysis and systematic literature review in social manufacturing

88%

Sari M. W. , Dharma I. B. , Herianto , Tontowi A. E.

Management Systems in Production Engineering

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2024

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tom nr 1 (32)

12--23

EN

This study aims to map out social manufacturing research and the distribution of social manufacturing research, which can be used as a reference for social manufacturing research. Various studies on social manufacturing have been carried out to explore various insights on social manufacturing in different domains. This study was conducted in 2021, and explored the social manufacturing literature using bibliometric analysis methods. The approach used in the bibliometric analysis is the citation analysis to see one article cited by another article, and the co-citation analysis approach to find two or more articles cited by one article. In this study, the data source used is from the Scopus database, with social manufacturing keyword. The results show the types of analysis that have been processed include co-authorship (authors, organizations, countries), citations (authors), and co-citations (sources, cited authors). This research still has limitations, because it use the Scopus database only, so for further research, it could be added with other sources, such as Web of Science, PubMed, Crossref, etc. In addition, there are still many visualization results using VOSviewer software that could be explored further, such as the type of analysis citation-document, citation-organization, bibliographic coupling, which has not been discussed in this study.

12

Ład projektowy – obszary badawcze a kierunki przyszłych studiów w świetle systematycznego przeglądu literatury

88%

Szymborski M. , Głodziński E.

Studia i Prace Kolegium Zarządzania i Finansów

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2023

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nr 193

93-106

EN

The article discusses understanding of the concept of project governance based on a systematic literature review. Its objectives are to identify current research fields and to indicate new research directions. Project governance is the management construct poorly recognizable among practitioners. Results of the systematic literature review highlight that a universally acceptable definition of project governance or its methodological framework are being sought. The paper presents that three fields of studies related to project governance are recognized: correlation with project management, utilization of management theories, exploration of features constituting project governance (e.g. leadership, trust, ethics, strategy, control, performance, contract). Comparing the obtained results with other similar studies, two additional research areas were identified: project governance as control-support system, governance of project procurement.

PL

Artykuł podejmuje tematykę eksploracji koncepcji ładu projektowego (ang. project governance) w świetle systematycznego przeglądu literatury. Jego celami są wskazanie dotychczasowych obszarów badawczych oraz nakreślenie nowych kierunków badań. Ład projektowy nie jest konstruktem powszechnie rozumianym w praktyce gospodarczej. Badania metodą systematycznego przeglądu literatury wskazały, że dotychczas poszukuje się powszechnie akceptowalnej definicji ładu projektowego czy tworzenia jego ujęć modelowych. W artykule wyróżniono trzy główne obszary badawcze w zakresie ładu projektowego: lokowania go w kontekście zarządzania w środowisku projektowym (ład projektowy a zarządzanie projektem), odnoszenia go do teorii zarządzania, eksplorowania wybranych istotnych cech kształtujących ład projektowy (m.in. przywództwo, zaufanie, etyka, strategia, kontrola, dokonania). W artykule wyodrębniono dwa istotne dodatkowe obszary badawcze wymagające dalszej eksploracji: pełnienie funkcji nadzorczo-wspomagającej przez system ładu projektowego, sposób metodycznego uporządkowania ładu projektowego na poziomie zleceń projektowych.

13

Structural Equation Modelling in accounting research: A review of prior studies and further research opportunities

88%

Kozarkiewicz A.

Zeszyty Teoretyczne Rachunkowości

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2023

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tom 47(4)

135-153

EN

Purpose: The main aim of this paper is to present and discuss the application of Structural Equation Modelling (SEM) in accounting research. Following an overview of the terminology, statistical concepts, and software used in SEM, the results of a systematic review of the accounting literature are presented, with a focus on the benefits and challenges identified in prior studies. Methodology/approach: This paper is based on a traditional literature review, which helps to demonstrate SEM as a research technique. It is also based on a systematic literature review, which is used to present previous applications of SEM in accounting studies. Findings: SEM offers the possibility to model statistically complex theoretical issues using specialised software. It is a flexible and universal approach used by quantitative accounting scholars to test and develop theories. SEM research is heterogeneous and encompasses different research strategies, theories tested, branches of accounting, data collection methods, and types of statistical analyses. Research limitations/implications: The main limitation of this study is that the complexity of SEM statistical analyses cannot be discussed in detail within the scope of this paper. Originality/value: SEM is gaining popularity among accounting scholars; however, it is not widely used by Polish researchers. Therefore, this paper is a kind of invitation to quantitative scholars to examine SEM and its potential. It is also a contribution to the current discussions on the automation of research processes.

14

A Systematic Review of Ground-Based Infrastructure for the Innovative Urban Air Mobility

88%

Mavraj G. , Eltgen J. , Fraske T. , Swaid M. , Berling J. , Röntgen O. , Fu Y. , Schulz D.

Transactions on Aerospace Research

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2022

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tom Nr 4 (269)

1--17

EN

The increasing level of urbanisation and traffic congestion promotes the concept of urban air mobility (UAM), which has become a thriving topic in engineering and neighbouring disciplines. The development of a suitable ground-based infrastructure is necessary to supply these innovative vehicles, which mainly includes networks of take-off and landing sites, facilities for maintenance, energy supply, and navigation and communication capabilities. Further requirements comprise robust business and operating models for emerging service providers and regulatory frameworks, particularly regarding safety, liability and noise emissions. The objective of this study is to provide an overview of the current results and developments in the field of UAM ground-based infrastructure by conducting a systematic literature review (SLR) and to identify the most relevant research gaps in the field. For the systematic literature analysis, our search string contains vertiports and the equivalents, UAM and equivalents, and search phrases for the individual domains. In the final analysis 64 articles were included, finding a strong focus on simulations and vertiport networks, while specific case studies and related aspects like automated MRO and urban planning appear less frequently. Therefore, this article provides insights for a more holistic perspective on challenges and necessities of future UAM.

15

How good are my search strings? Reflections on using an existing review as a quasi-gold standard

88%

Tran H. K. V. , Börstler J. , bin Ali N. , Unterkalmsteiner M.

e-Informatica Software Engineering Journal

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2022

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tom Vol. 16, nr 1

art. no. 220103

EN

Background: Systematic literature studies (SLS) have become a core research methodology in Evidence-based Software Engineering (EBSE). Search completeness, i.e., finding all relevant papers on the topic of interest, has been recognized as one of the most commonly discussed validity issues of SLSs. Aim: This study aims at raising awareness on the issues related to search string construction and on search validation using a quasi-gold standard (QGS). Furthermore, we aim at providing guidelines for search string validation. Method: We use a recently completed tertiary study as a case and complement our findings with the observations from other researchers studying and advancing EBSE. Results: We found that the issue of assessing QGS quality has not seen much attention in the literature, and the validation of automated searches in SLSs could be improved. Hence, we propose to extend the current search validation approach by the additional analysis step of the automated search validation results and provide recommendations for the QGS construction. Conclusion: In this paper, we report on new issues which could affect search completeness in SLSs. Furthermore, the proposed guideline and recommendations could help researchers implement a more reliable search strategy in their SLSs.

16

Przegląd systematyczny literatury – znaczenie i możliwości wykorzystania w obszarze badań dotyczących architektury

75%

Abramczyk M. , Korbel W.

PUA Przestrzeń Urbanistyka Architektura

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2022

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tom Vol. 1

128--140

PL

Przegląd systematyczny literatury jest metodą badawczą wykorzystywaną w wielu szybko rozwijających się dziedzinach nauki, czasami początkowym stadium badań. W artykule przeanalizowano popularność i znaczenie tej metody w obszarze badań dotyczących architektury. Podjęto również próbę określenia możliwości jej wykorzystania oraz trudności, które można napotkać przy stosowaniu przeglądu systematycznego literatury w wymienionej dyscyplinie.

EN

Systematic literature reviews are a scientific method used in many rapidly developing fields of science. These often form the early stage of research. This article analyses their popularity and importance in the field of architecture research. An attempt was made to determine the possibilities of its use and the difficulties that can be encountered when applying a systematic review of literature while performing research inarchitecture.

17

Systematic literature review of IoT metrics

75%

Moulla D. K. M. , Mnkandla E. , Abran A.

Applied Computer Science

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2023

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tom Vol. 19, no 1

64--81

EN

The Internet of Things (IoT) touches almost every aspect of modern society and has changed the way people live, work, travel and, do business. Because of its importance, it is essential to ensure that an IoT system is performing well, as desired and expected, and that this can be assessed and managed with an adequate set of IoT performance metrics. The aim of this study is to systematically inventory and classify recent studies that have investigated IoT metrics. The authors conducted a literature review based on studies published between January 2010 and December 2021 using a set of five research questions (RQs) on the current knowledge bases for IoT metrics. A total of 158 IoT metrics were identified and classified into 12 categories according to the different parts and aspects of an IoT system. To cover the overall performance of an IoT system, the 12 categories were organized into an ontology. The results show that the category of network metrics was most frequently discussed in 43% of the studies and, with the highest number of metrics at 37%. This study can provide guidelines for researchers and practitioners in selecting metrics for IoT systems and valuable insights into areas for improvement and optimization.

18

Measures of Competitive Intensity – Analysis Based on Literature Review

75%

Kwieciński D.

Journal of Management and Business Administration. Central Europe

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2017

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nr 1

53-77

19

A Quality Assessment Instrument for Systematic Literature Reviews in Software Engineering

75%

Usman M. , Ali N. B. , Wohlin C.

e-Informatica Software Engineering Journal

|

2023

|

tom Vol. 17, nr 1

art. no. 230105

EN

Background: Systematic literature reviews (SLRs) have become a standard practice as part of software engineering (SE) research, although their quality varies. To build on the reviews, both for future research and industry practice, they need to be of high quality. Aim: To assess the quality of SLRs in SE, we put forward an appraisal instrument for SLRs. Method: A well-established appraisal instrument from research in healthcare was used as a starting point to develop the instrument. It is adapted to SE using guidelines, checklists, and experiences from SE. The first version was reviewed by four external experts on SLRs in SE and updated based on their feedback. To demonstrate its use, the updated version was also used by the authors to assess a sample of six selected systematic literature studies. Results: The outcome of the research is an appraisal instrument for quality assessment of SLRs in SE. The instrument includes 15 items with different options to capture the quality. The instrument also supports consolidating the items into groups, which are then used to assess the overall quality of an SLR. Conclusion: The presented instrument may be helpful support for an appraiser in assessing the quality of SLRs in SE.

20

Logistics strategy as a competitive tool for firm performance: The moderating effect of customer service effectiveness

75%

Mogaka C. O. , Wycliffe A.

Journal of Sustainable Development of Transport and Logistics

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2020

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tom Vol. 5, No. 1

56--65

EN

The goal of this research paper is to explore logistics strategy as a competitive tool for firm performance; the moderating effect of effectiveness of customer service: by presenting academic and practical advantages by explaining the preceding and suggesting a forward-looking research agenda based on a conceptual framework for competitiveness in logistics strategy. For support today's logistics managers and scholars, a literature review is established for scrutinize what was previously studied and what needs to be examined. From a focal firm perspective, the research expands the understanding of logistics strategy as a competitive tool while linking customer service effectiveness and the limitations for eventual research.