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EN
In this paper, development trends of information systems, information systems technology and enterprise information management were analyzed in the context of Industry 4.0 tools. In the first part (par. 1–2), fundamental definitions referred to the subject were presented as well as historic background of Integrated Management Information Systems. In the second part (par. 3), evolution and trends in ERP class systems, electronic economy tools and Product Lifecycle Management software were described. In the third part (par. 4–5), observed trends in information systems technology, in relation to Industry 4.0 tools, were discussed including manufacturing resources, production objects and novel management strategies approach. Many conclusions were related with actual manufacturing practices observed by the authors.
2
Content available Managing the ERP teaching process
EN
Enterprise Resource Planning (ERP) systems are commonly used in many kinds of organizations. Due to including ERP courses into study programmes in some universities, some practical aspects of the didactic process can be noticed in order to enhance the learning effects. Proper management of this process gives the chance of better efficiency in teaching. Even though new, modern, alternative teaching methods require more effort from the teachers, they’re worth applying because the results for the students (their knowledge and skills) are more solid and permanent. In this paper some experiences in the field of ERP teaching were described, selected didactic methods were compared. The aim of this article was to emphasize the role of proper didactic method selection in the teaching process management. Project-Based Learning (PBL) was presented as the preferable method of ERP teaching at the university level. On the basis of own survey, the students opinions and their attitude to ERP learning was shown.
PL
Rosnące zapotrzebowanie na znajomość systemów klasy ERP zauważalne jest w wielu rodzajach organizacji. Przedmioty zawierające treści dotyczące systemów zintegrowanych od kilku lat pojawiają się w ofercie szkół wyższych. W celu usprawnienie procesu dydaktycznego i zwiększenia efektywności nauczania nie tylko obsługi systemów ERP, ale także i zasad ich funkcjonowania, w odniesieniu do procesów biznesowych, niezbędne jest odpowiednie zarządzanie procesem dydaktycznym. Nowoczesne, alternatywne metody nauczania wymagają zwłaszcza od nauczyciela dodatkowego wysiłku, jednak są one warte rozważenia i wdrożenia, gdyż w rezultacie dają praktyczną i trwalszą wiedzę. W artykule przedstawiono doświadczenia dotyczące nauczania studentów systemu klasy ERP z wykorzystaniem wybranych metod dydaktycznych. Zwrócono uwagę na metodę opartą na projekcie – ang. Project-Based Learning (PBL) jako tę, która w największym stopniu angażuje uczestników zajęć, dając trwalsze efekty nauczania. Opisano także wyniki badania dotyczącego opinii studentów na temat nauczania tą metodą.
PL
Obecnie zintegrowane systemy informatyczne klasy ERP są nieodłącznym elementem działalności przedsiębiorstw sprawnie funkcjonujących w otoczeniu ekonomiczno-rynkowym. Celem pracy jest wskazanie podejmowanej w literaturze krajowej i zagranicznej tematyki badawczej dotyczącej zintegrowanych systemów informatycznych klasy ERP. Analizie poddano łącznie 106 artykułów opublikowanych w latach 2010-2012, zawierających w tytule lub w słowach kluczowych hasła: ERP lub Enterprise Resource Planning.
EN
Currently, integrated ERP systems are an integral part of companies that want to operate efficiently in an environment of economic and market conditions. The aim of this work is classification of Polish and world literature in the field of integrated ERP systems published between 2010-2012 and the identification of topics in detail. The articles were taken from the years 2010-2012 containing the title or keywords ERP or Enterprise Resource Planning - total 106 publications.
EN
In the dynamically changing environment, businesses increasingly cooperate within the framework of a supply chain which coordinates and integrates processes. Such tasks can be realized through the implementation of appropriate IT systems, especially those for resource planning in individual enterprises and those for supply chains management in systems of enterprises. The goal of the article is to analyze of the level of use of IT technologies in resource planning and supply chain management in the sector of small, medium and large-sized businesses in Poland. We look closely at the following variables: the number of enterprises using ERP software packages for transmitting information between different departments (e.g., accounting, marketing, production), and the number of enterprises using information technology in supply chain management. The years 2010-2012 is the analyzed period.
PL
W dynamicznie zmieniającym się otoczeniu przedsiębiorstwa coraz częściej podejmują współpracę w ramach łańcucha dostaw, którego głównym zadaniem jest integracja i koordynacja procesów. Zadanie to może zostać zrealizowane jedynie dzięki implementacji odpowiednich systemów informatycznych, a w szczególności systemów planowania zasobów na poziomie pojedynczego przedsiębiorstwa i systemów zarządzania łańcuchem dostaw na poziomie całej sieci podmiotów. Celem artykułu jest analiza stopnia wykorzystania technologii informacyjnych w planowaniu zasobów i w zarządzaniu łańcuchem dostaw przez małe, średnie i duże przedsiębiorstwa w Polsce. Badaniu poddano następujące dwie zmienne: liczbę przedsiębiorstw wykorzystujących pakiety oprogramowania ERP w celu przekazywania informacji pomiędzy różnymi obszarami działalności przedsiębiorstwa (np. księgowością, marketingiem, produkcją) oraz liczbę przedsiębiorstw prowadzących elektroniczną wymianę informacji dotyczących zarządzania łańcuchem dostaw. Badaniem objęto lata 2010-2012.
EN
This paper proposes the application of the Analytic Hierarchy Process method to support decision making regarding the selection of an Enterprise Resource Planning system in a manufacturing company. The main assumption of the work is that the management of the selection of an ERP system should consider that the most important selection criteria are concerned with the functionality of the ERP system. Besides this, the aspects of total cost of ownership, technical support and implementation time or vendor experience are taken into consideration to guarantee a successful ERP implementation. The proposed procedure of an ERP system selection is dedicated for small and medium manufacturing enterprises. A structure of attributes for the AHP method is proposed on the basis of an analysis and identification of critical success factors. Different kinds of production (make-to-stock, make-to-order and engineer-to-order are taken into consideration). Illustrative examples are also given.
EN
While having been the object of numerous studies, the link between ERP implementation and SMEs performance still requires understanding. This paper documents the effect of investments in Enterprise Resource Planning (ERP) systems on a firm’s sales performance and profitability measure such as return on sales (ROS). The models are based on a sample of 240 during time of defined activities in the sales process realized during the each month by 40 knowledge workers in each of 5 Polish SMEs announcements of ERP implementations. Our analysis of the financial benefits of these implementations yields mixed results. Our results are encouraging that we find the business activity that can persistent evidence of sales performance associated with ERP investments. This should help alleviate the companies that some have expressed about the viability of ERP given the highly publicized implementation problems at some firms.
7
Content available remote Raport BPC "200 procesów wyboru ERP"
EN
The paper presents the results of survey research of 300 Polish small and medium enterprises. The project "The prototype of e-business service platform" was realized in cooperation with MaxElectronik company as a part of “Initech” Ministry of Science and Higher Education and founded by the National Centre for Research and Development based on the contract ZPB/8/67012/IT2/10. The research was focused on the identification of business process automation level. To analyze the automation level, the following business processes are identified: sales process, logistic process, human resource management process, financial management process. The main goal of the research was analyze of possibilities time reduction of the processes by implementation SAAS system (software as a service) in the enterprise. In the article only a part of the research is presented that is concerned with the automation of logistic process in small and medium enterprises.
PL
Artykuł przedstawia wyniki badań ankietowych 300 małych i średnich polskich przedsiębiorstw. Badania były realizowane w ramach projektu "Prototyp Platformy Usług e-Biznesowych" realizowanym w ramach Przedsięwzięcia Ministra Nauki i Szkolnictwa Wyższego "IniTech", finansowanym przez Narodowe Centrum Badań i Rozwoju w ramach umowy ZPB/8/67012/IT2/10 we współpracy z firmą Max Elektronik SA. Badania obejmowały między innymi analizę procesów w obszarze finansów, sprzedaży, logistyki, zarządzania personelem, opracowanie modeli procesów biznesowych dedykowanych sektorowi MŚP, analizy ilościowe stopnia automatyzacji oraz zapotrzebowania na automatyzację procesów biznesowych. W artykule przedstawiono część wyników badań dotyczących możliwości automatyzacji operacji procesu logistycznego realizowanego w przedsiębiorstwach sektora MSP.
9
Content available The impact of ERP on maintenance management
EN
This paper presents a methodology for implementation of an ERP system in the area of production maintenance. The methodology is based on integration of monitoring maintenance events, manufacturing data registration and an employee motivation system.. The maintenance processes discussed in the paper encompass activities in the area of disaster recovery, overhauls, changeovers and special equipment production. This methodology requires implementation of an effective system of data registration and the design of a motivation system for maintenance staff based on the registered data. The models of the maintenance processes are proposed and the illustrative examples are given.
PL
Systemy klasy ERP (Enterprise Resource Planning) stanowią najbardziej zaawansowaną grupę zintegrowanych systemów wspomagających zarządzanie przedsiębiorstwem. Decydując się na wybór i wdrożenie systemu klasy ERP należy zdać sobie sprawę, że proces ten nie jest prosty. Pierwszy zdawałoby się, że elementarny problem to dobór systemu na potrzeby przedsiębiorstwa, jak również wybór w pełni zaufanego dostawcy. W pracy przedstawiono moduł TRANSPORT systemu klasy ERP SAP R/3 do rozliczenia środków transportu.
EN
The system of ERP class are the most advanced group of integrated systems supporting enterprise management. When deciding on the selection implementation of the system of ERP class, we should be aware that this process is not simple. The first and seemingly elementary problem is the selection of the system for enterprise purposes, as well as a selection of well trusted supplier. The paper presents the TRANSPORT module of the system of ERP class, SAP R/3 to the settlement of means of transport.
PL
W omawianej pracy podjęto próbę opisania przepływów danych między systemami przy użyciu języka B2MML zgodnie z normą ISA-95. Model przepływu informacji dla dowolnej pary systemów różni się od siebie w zależności od typu produkcji. Schemat przepływu determinowany jest przez treść i kontekst wymienianych informacji. Zastosowanie języka B2MML pozwala wykorzystać Część 1 i 2 standardu ISA-95 do budowy infrastruktury opartej na języku XML, mapować dane i regulować zakres transakcji międzysystemowych. Właściwe określenie ścieżek przepływu danych jest punktem wyjściowym do budowy warstwy oprogramowania pośredniczącego stanowiącego kwintesencję integracji między ERP a MES. Możliwości integracyjne systemów ERP zostały sprawdzone na przykładzie systemu IFS. Omawiana w artykule problematyka jest częścią pracy doktorskiej dotyczącej integracji systemów biznesowych (ERP) i zarządzania produkcją (MES) w przedsiębiorstwie produkcyjnym.
EN
This study is an attempt to describe the data flow between systems using B2MML language and basing on ISA-95 standard. The work flow model for any pair of systems is different depending on the type of production. Data flow scheme is determined by content and context of information exchanged. B2MML application use Part 1 and 2 of ISA-95 standard to build an infrastructure based on XML, map data and expand transactions. Proper data flows identification is the starting point to build a middleware layer which is the essence of integration between ERP and MES. Integration capabilities of ERP systems have been tested on the example of IFS system. Issue discussed in this paper is part of PhD thesis on the Business-To-Manufacturing systems integration in production company.
EN
This article describes extend ideas of projecting hybrid decision support system in context of enterprise resource planning for the Fire Service. In this article make a new assumption, terms and concept for projecting platform thanks to this basic functional specification was extended. Authors in this paper also propose uniform solution consist in connection two complementary systems i.e. the decision support system and multimedia training system.
13
EN
Mechanical engineering companies which manufacture complex products (CNC machine tools, production lines) require a long implementation time, preparation of complicated technical documentation and total involvement of construction and technology engineers throughout the whole design and production process. The data used in the major area of such enterprises come mainly from departments involved in the preparation of technical production. The area of technical production preparation generates the largest volume of data in the ERP system. This stems from the prototypical nature of products and the necessity to create new construction and technology specifications virtually for each order separately. One of the major files in ERP systems is the material index file. Material indices, including standards of use, comprise a bill of materials. This is a basis for establishing demand for materials according to the Material Requirements Planning (MRP). Bills of materials are supplemented with technological operations, which is necessary for planning of production and balancing production capacity. The contribution of technical production preparation is important from the point of view of the budget and implementation schedule for the order. Thus, the design construction and technology for a product should be planned and registered in the ERP system. The costs of qualified engineering labour and depreciation of CAD and CAE software packages are high, moreover labour consumption while designing prototypes may reach thousands of working hours. For this reason, employees of design and technology areas should register the number of working hours spent on each project [1]. While developing the bill of materials and technologies, engineers deal with the monitoring of standard manufacturing costs. In this article an evaluation method of ERP effciency in the area of the technical preparation of production is presented. The method is elaborated on the basis of the experience of many implementations of ERP systems of industrial engineering companies.
EN
In today's business environment enterprises are trying to establish reorganization changes in their work and organization. It is necessary to structure the existing business to understand all enterprise functions, and change them in order to achieve the main enterprise objectives. To stay competitive under new conditions the external and internal factors should be assessed before restructuring of existing practices. The goal of this paper is to show how to put into practice the process of transition from Small-sized enterprise to Medium-sized enterprise category. For this purpose the existing company data that is stored in the ERP system should be transformed into knowledge. In this paper we consider the conditional "Metal Service" enterprise that produces various metal constructions and plans to produce load lifting equipment (jib cranes, overhead cranes, and additional equipment for existing cranes) for manufacturing enterprises that produce heavy products. The manufacturing capacities of enterprise are defined based on IDEF0 functional model created for each type of product. The simulation results received from these models enables to analyse new production processes, to estimate production time and route for all type of unit and yearly product release. In addition, after the Systematic Layout Planning (SLP) methodology and Relationship Matrix (RM) was applied to simulation results it became possible to calculate new manufacturing area, facilities layout and to assess the new production capacities.
PL
W pracy w wielkim skrócie przedstawiono możliwości, jakie daje SQL Server 2008 firmy Microsoft w obszarze tworzenia systemów klasy BI. Wykorzystano je w firmie LUMEL S.A. do wykonania pilotażowego prostego systemu demonstrującego jego najważniejsze cechy. Autorzy artykułu liczą, że wykonana praca będzie miała „ciąg dalszy” i uda się stworzyć finalny system BI, który da wymierne korzyści dla firmy LUMEL S.A., zakończy się wdrożeniem i będzie pozytywnym przykładem współpracy przemysłu i nauki.
EN
This paper presents the main components of Microsoft’s SQL Server 2008 RDBMS system which constitute a complete IT platform for delivering the so called business services. We show an example of using this technology applied for real data taken from an Enterprise Resource Planning (ERP) system. This work was carried out while the first author’s 3 month long practical training taken place in LUMEL S.A., Zielona Góra, Poland. The training was the part of European Union project entitled “Let’s do it together”.
16
Content available remote Methodology of ERP system improving
EN
Today, it is hard to imagine a production company which is not using information technology. IT (Information Technology) infrastructure and software have become indispensable tools used by the majority of companies. Moreover, many companies could not run their business if it was not for effcient IT infrastructure and involvement of highly qualified IT specialists. The interpretation of the ERP (Enterprise Resource Planning) vary depending on whether it is used by a company, an IT market analyst or software distributor. The ERP systems are defined as a cohesive integration of processes in functional areas of the company, which improve work flow and order management, standardizes business practices, improve materials accounting and facilitates supply chain management [1]. The paper describes methodology of continuous improvement of the ERP system functionality on the basis of a user satisfaction survey, data analysis and the Deming Cycle. The proposed methodology is a result of many practical functionality innovations implemented in ERP systems, executed in order to improve business, logistic, production and decision processing. Some of the implemented innovations have been described using the example of manufacturing companies. The necessity of constant adaptation and improvement of the ERP system functionality caused by changing market conditions and the necessity of adapting enterprises executing engineer-to-order production to these changes is the principal reason for applying the presented methodology. The research is based on the survey and case study analysis of a manufacturing company (Delta company). The illustrative examples are also given.
EN
Enterprise resource planning (ERP) is a computer-based information system for enterprise integration. ERP integrates information from all functional areas of enterprise to support management processes. The implementation of ERP is an expensive and time-consuming process but for contemporary enterprises it is a necessity. The effective enterprise management is impossible without on-line information about business processes executed in all functional areas. The ERP implementation involves a strategic decision that influences enterprise development for many years. Thus, ERP systems should evolve together with enterprises. The paper proposes a benchmarking methodology that enables evaluating the implementation of an ERP system in three manufacturing companies focused on make to-order production. The enterprises make small series or single prototype production. The research is based on benchmarking of the enterprises that implemented ERP systems in the past years. It involves comparison of the most important financial ratios and statistical data extracted from the ERP system. Results of data analysis are a basis for a proposed procedure of ERP evaluation. The procedure enables not only evaluating the ERP system implementation but also determining functional areas that require support, changing business processes or functionality of ERP. The proposed benchmarking methodology presents how much the ERP system is adapted to enterprise requirements. Examples presented are based on a case study of Polish enterprises.
18
Content available remote Modelowanie obiektowe w informatycznych systemach klasy ERP
PL
W artykule przedstawiono koncepcję obiektowej bazy danych wybranych modułów (Bill of Materiał, Materiał Reąuirements Planning) systemu informatycznego klasy ERP, wskazując na zalety takiego podejścia w stosunku do modelu relacyjnego. Model obiektów bazy danych i ich powiązań przedstawiono w ujęciu języka UML (Unified Modeling Language) z uwzględnieniem specyfiki funkcjonalnej wymienionych modułów.
EN
A concept of an object oriented database for ERP systems has been presented taking into account such standard functions like Bill of Materiał (BOM) and Materiał Reąuirements Planning (MRP). Also advantages of object oriented approach in comparison to relational model have been described. Model diagrams have been presented using UML (Unified Modeling Language) language referring to the selected standard functions.
EN
The results of implementation process of an ERP (Enterprise Resource Planning) information system in manufacturing enterprise are presented in this work. A management system "Impuls BPSC" was used as an example. Measureable adventages for enterprise, such as supporting system of work, as results of implementing an ERP system was shown. Described process of implementation of the new system can be regard as model because it ensured security, correct and on time carrying out works.
EN
Specialized software applications such as ERP, SCM or CRM systems are currently widely used in all industries and one of the areas that have not been widely studied is the ergonomics of ERP systems. The paper presents the results of the research with the use of focus group interviews. The study was conducted in two groups of users who did not have any experience with ERP systems but who had experience in working with other types of software. The major aim of the research carried out to identify weak and strong points of graphic solutions and utility values in two ERP systems - Symfonia Premium and CON Opt!ma.
PL
Wyspecjalizowane aplikacje takie jak systemy ERP, SCM lub CRM są obecnie powszechnie używane we wszystkich sektorach gospodarki, a jedną z dziedzin, które nie zostały zbadane szerzej jest ergonomika systemów ERP. W artykule zaprezentowano wyniki badań systemów ERP przeprowadzonych z zastosowaniem metody z ogniskowanych wywiadów grupowych. Badanie przeprowadzono w dwóch grupach użytkowników nie mających doświadczenia z systemami ERP, ale mających doświadczenie w pracy z innymi programami. Zasadniczym celem przeprowadzonych badań była identyfikacja mocnych i słabych stron rozwiązań graficznych oraz walorów użytkowych w programach stosowanych Symfonia Premium i CDN Opt!ma.
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