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EN
The global financial crisis changed the customers’ approach to the banking sector. Nowadays, banks are often perceived not as public trust institutions, but enterprises operating with a huge risk on a highly competitive market and set on a short-term profit. Such an approach and the financial results of the global financial crisis influence the banking sector in a direct and indirect way. As a result, banks in the post-crisis period had to adopt such operating strategies, which allowed them to rebuild the trust and successfully and effectively function on the financial service market. The aim of the article is the analysis of the management strategy adopted by banks and the evaluation of their effectiveness in the postcrisis period. The author presents a thesis that the change in the strategies of managing a bank after the crisis in 2008 resulted in limiting the risk and increasing the effectiveness of bank operating. In order to verify the thesis, the available materials on the strategies adopted by the exchange banks were compared and their effectiveness in the years 2009-2012 was analyzed.
PL
Celem artykułu jest pokazanie roli ryzyka regulacyjnego w procesie samoregulacji sektora bankowego. Koncepcja ta jest bardzo rzadko stosowana przez instytucje funkcjonujące na europejskim rynku usług bankowych. Autor stawia hipotezę, że popularyzacja tej koncepcji oraz zapewnienie jej efektywności i skuteczności wymaga spełnienia specyficznych warunków, dotyczących w szczególności doboru odpowiednich metod pomiaru ryzyka regulacyjnego. Ryzyko regulacyjne dotyczy zagrożeń i możliwości związanych tylko z wdrożeniem konkretnej regulacji do praktyki funkcjonowania instytucji bankowych.
EN
Self-regulation is one of the concepts of regulatory implementation. The purpose of the article is to show the role of regulatory risk in the process of regulating the banking sector through self-regulation. This concept is quite rarely used in the practice of regulating the European banking services market. In the article a hypothesis is put forward that the popularization of this concept and ensuring of its effectiveness and efficiency require specific conditions to be met, in particular, adequate regulatory risk measurement method to be used. Regulatory risk covers threats or opportunities attributable only to the regulator in connection with the implementation of a specific regulation into the practice of the functioning of banking institutions.
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EN
The paper analyzes the mergers and acquisitions in the banking sector in Poland, and determined their impact on the structure of the sector and its effectiveness. The analysis was conducted between 2008 and 2013. In the analyzed sector was found growing concentration of capital in the form of mergers and acquisitions. All indications are that this trend will be maintained in subsequent years. Dominant share in the Polish banking sector are entities controlled by foreign investors, but in the period has been a slight decrease in this regard. In the analyzed period made as a result of mergers and acquisitions, we can observe an increase of concentration of the banking sector. In the period 2008-2013 there was a decrease in effectiveness of commercial banks; operation, which was caused by deteriorating macroeconomic situation. It can be said that the continuous consolidation processes in the period 2008-2013 have not influenced an improvement of financial results in the analysed sector, but the effects of these processes can be seen only in the long term.
EN
The innovations are the main force of developing the economy. There are many definitions about innovations. However all of them have the same, two attributes: the newness and application for positive results. The innovations in banking system refers to changes in: structure of the sector and institutions, channels of distribution, technologies, products and services. As Polish banking sector is still developing, there are many changes observed, concerning above mentioned elements. Considering the innovations in Polish banks you must remember that most of them have only country scope. Polish banks have been acting in the market economy just for eleven years, so it is impossible to reach the same level as most of western banks have.
EN
This paper discusses the performance and strategies of banks with foreign participation in the new EU Member States and their attitudes towards socalled ‘socially responsible finance’. The banking sector in the analyzed countries (Czech Republic, Poland and Slovakia) is dominated by foreign capital. The global financial crisis caused a decrease in new annual FDI inflows into the financial intermediation and banking sector of these countries. Some disinvestment occurred in Slovakia and Poland. The foreign-owned banks already operating in the analyzed countries undertook some organizational and financial adjustments to the global economic crisis that allowed them to secure their own position in recipient countries. They are involved in socially responsible activities in the field of culture, sport, environmental protection etc. As trust-based financial institutions. they also showed a kind of responsibility in the field of finance when the crisis occurred.
EN
The aim of the paper is to present concentration changes in the Polish banking sector, as well as an attempt of further trends indication. In the analysis, the following concentration measures were used: CR5 ratio and Herfindahl-Hirschman ratio. Before the evaluation of the market structure, in the paper there is a short synthesis of the most important aspects determining interpretation of the results and giving wider perception at which point of development the analysed banking market in Poland is. Conducted analysis points out that the Polish banking sector presents lower level of concentration than sectors in most countries of the EU15 and in other countries of the Central-Eastern Europe. In the following years further consolidation processes should be expected. The scale and pace of these changes will be also influenced by the view of the Polish Financial Supervision Authority.
EN
In this paper systemic problems of Ukrainian banking sector are reviewed and the solutions are offered. The main objective of the study is to examine the relationship between a financial deepening and economic growth in Ukraine by estimating several multiple regression models over the 1993 to 2015 period. A real GDP growth per capita was used as an indicator for the economic growth. The domestic credit to private sector (% of GDP) was used as an index of financial depth. The study concludes that financial deepening causes a slight impact on the economic growth of Ukraine. A low level of impact is an indicator of a limitedness of lending to the real economy. This means that banking sector has not become the real driving force of the economic growth in Ukraine yet. The study suggests a statement that policy makers should design the policies which will encourage lending especially high tech production, small and mid-size business, micro financing to the real economy to promote economic growth and increase employment.
EN
The analysis of the relevance of balance sheet and profits and losses of banks listed on the Polish stock exchange covered the years 1998–2008, which were marked by changing economic conditions. These changes have an influence on investment preferences and the banks’ access to the funds that finance them, and above all determine the values of the particular entries of assets and liabilities of the group of banks under consideration. The variability of the structure of balance sheets of this group of banks (indicating the most important of their category) and the changes resulting from it in particular categories of revenues and costs are analysed. They therefore influenced the value of overall revenue from banking and operating activities, the costs of banking and operating activity and the results of the basic activity of banks. The reasons that the changes occurred are attributed to macroeconomic causes. The analytical relevance of the most important positions distancing the operating results from the outcome of the basic activities of the group is assessed. The research was carried out based on financial data included in the Central Statistical Office publications “Balance sheet financial results of banks” and “Monitoring banks”. It is shown in the article that every significant change in the share of balance sheet entries exerted an influence on the level of revenues, costs, and the estimated financial results of the group of banks listed on the stock market in the years 1998–2008.
EN
The main purpose of the paper is an attempt to assess the effects of introducing a bank levy in Poland on selected indicators of the banking sector using the difference-in-differences method. The employment of the difference-in-differences method does not result is strict findings regarding the incidence of the newly introduced bank levy. Although we observe negative effects on ROA, the value of assets, and the value of loans, and positive effects on the number of employees, our results are not statistically significant.
EN
Advising is one of the fundamental duties of employees of banks, who sell financial products and services. It plays a key role in the context of making more rational decisions by customers, and most importantly it is not always a synonymous to the sale of banking products and services. The role of the bank advisor also includes an educational component associated with raising the level of financial awareness and substantive knowledge in the field of economics and finance. These activities can contribute both to perform the tasks of each employee of the bank, as well as limit the phenomenon of financial exclusion, at the basis of which is limited access to the individual banking products and services. The purpose of this article is to present the role of bank advisor in reducing the negative consequences of financial exclusion as well as to introduce point of views of bank advisors about the advising that they provide to clients in the banking sector.
EN
Family is as important in our work as in our lives. Unipolar preferences can lead to an unbalanced life. This study examines the effect of work-life balance on employee productivity and well-being, as post-positivist research seeks to explain. This research is divided into two main categories: analytical and descriptive, and this article aims to evaluate the effect of work-life balance on employee productivity. Other sources such as research materials are selected based on the needs of the study. The research shows that effective work-life balance strategies can improve worker health and productivity. Unlike unhappy employees who struggle to balance work, family, and personal life, happy employees are self-motivated.
EN
The banking system is one of the most important components of the financial systems on which modern economies are largely based. The occurrence of instability in this area may lead to serious economic problems. Therefore, the interest of researchers in this area has been focused mainly on assessing the effectiveness and efficiency of the banking sector, which will allow for identifying possible areas for improvement. In this paper, we discuss the use of efficiency as one of the basic measures used to assess the functioning of the banking sector. The aim of this study is to examine the efficiency of the banking sector in Poland, and then to compare the obtained results with selected countries of the region in 2014–2018. The paper presents theoretical considerations in the field of the financial system, the banking system and the efficiency of entities. In the empirical part of the paper, we conducted our own research on the efficiency of the banking sector in Poland using the DEA (Data Envelopment Analysis) method. The results were compared with those obtained in selected countries in the region. The selected countries of the region are: Bulgaria, the Czech Republic, Estonia, Croatia, Hungary, Lithuania, Latvia, Romania and Slovakia.
EN
Research background: The paper focuses on the research of investors' decisions with regard to shares of all 12 banks listed on the Warsaw Stock Exchange during the first half of 2020. It examines the behavior of a subindex reflecting bank shares' prices against the main WIG index WIG and 14 sector subindices. The authors identify groups of banks with different investors? responses. They also classify banks into separate groups on the basis of changes in the fundamental indicators describing their economic and financial performance. The study concentrates mainly on the verification of the stability of this attribution, explaining reasons for its modifications over time.    Purpose of the article: To identify the characteristics of bank clusters determining different capital market responses to their listed shares and to explain the reasons for volatility in investors' behavior within the analyzed period. Methods: The methodology of the research can be described in three areas. The first is the statistical analysis with the emphasis on the use of a quarter range to capture changes in the volatility of share prices. The second area is the clustering k-means method based on the interpolated - from quarterly to daily - measures of the bank's financial condition. This mathematical approach is a novelty in finance and economics. The last, third, area is forecasting with the use of linear regression analysis, which is the key factor in determining the abnormal rates of return. The indicated areas are combined through a generally understood correlation analysis. Findings & value added: Large retail banks have been less affected compared to medium-sized ones with relatively rich corporate portfolios. The initial market reaction reflected concern about the resistance to the crisis of poorly capitalized banks with mean liquidity buffers. Upon the announcement of government support, investors' approach to the shares of banks of differentiated economic and financial performance conformed accordingly. These findings are valuable in the long term especially from the perspective of supervision authorities' policy during external shocks. The presented study suggests designing flexible and tailor-made regulatory approach aligned with the defined bank clusters. Its value added also consists in proposing a new method of analysis, combining interpolation and automatic clustering, which has proved to be adequate for the study of a bank's financial condition based on daily frequency data. Furthermore, assuming the same length of the estimation window, a close relationship is shown between the results of clustering and the forecasts based on different measures of rates of return.
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Content available remote Job satisfaction and demographic variables - is there any link?
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EN
This article focuses on the analysis of job satisfaction perceived by the Indian overseas bank employees in Chidambaram and Cuddalore, Tamil Nadu. The employees working in Indian overseas bank were selected for the study. The study indicates that the job satisfaction perceived by the bank employees is medium and the demographic variables such as gender, age, educational qualification, experience, marital status, and income significantly influence the job satisfaction perception of employees.
EN
The article has been focused on the application of the business cycle barometers for predicting the cyclical fluctuations of the two main categories in the banking market in Poland - PLN loans and PLN deposits. The barometers built for the first time for the Polish banking sector are based on sets of indicators, including both quantitative variables (official statistics data) and qualitative (among others derived from the business tendency survey conducted in the banking sector). Among the components of barometers both macro-economic indicators for the whole economy, as well as the variables from the financial sector and other sectors (including industry and trade) were used. The main aim of the article has been an evaluation of the characteristics of various types of composite leading indicators constructed on the basis of differentiated sets of variables. Then an attempt to construct three types of barometers: with the short, medium and long lead was made. In addition, the best composite leading indicators for each reference variable - PLN loans and PLN deposits were chosen.
EN
The article presents the results of examining the changes that have occurred in connection with the digitization of banking in Poland and its impact on this segment. The data is taken from the National Bank of Poland, the Polish Financial Supervision Authority, and the Prnews.pl website. A descriptive, statistical and Pearson correlation method were used. The results indicate an increasing share of customers using banking products in a digital way. The number of both website and mobile applications customers is growing. Despite the general increase in the number of people using banks, the number of bank branches as well as the employees working them has decreased. Mobile applications may soon become the main sales and service channel for banking products, the number of customers of banks using them regularly increases. In fact, the rise in digitization for banking and the decrease in the number of branches and employees are strongly correlated. The increasing usage of online and mobile banking is influenced by convenience, availability, and a reduction in the time customers spend on purchasing and servicing their products. Banks are interested in developing these types of services in order to both meet the changing needs of customers and to save on operating costs.
EN
PKO Bank Polski is the biggest bank in the banking sector in Poland. It owns the major part of Polish banking capital. It dominates in financing households and enterprises of all sectors and participates in the biggest infrastructural projects. The condition and activity of PKO BP greatly influences the national economy, and therefore the economic growth. It is an important institution connected to the financial security of the real and financial spheres in Poland. The comparative analysis of the activity of PKO BP compared to its competitors showed the bank’s stable position but also the necessity of changes in order to keep the correct parameters of activity and its position as a leader in the Polish banking market.
EN
Objective: The article is devoted to an important determinant of a bank’s success, which is public trust and the bank’s ethics in relation to employees and external stakeholders, especially customers. The aim of the article is to analyse the concept of the institution of public trust – with particular emphasis on business ethics and critical verification of the legitimacy of assigning this feature to banks – in the context of a diagnosis of the level of trust towards banks and the reasons for customer attachment in the banking sector. Research Design and Methods: A review of the subject-literature and various reports is conducted in order to identify the dimensions of public trust as a factor which determines a bank’s activity. In order to examine opinions about the ethical behaviour of banks operating in Poland, the authors conducted a survey among students of the University of Economics in Katowice in May 2020. The survey was addressed to full- -time and part-time masters degree students from all faculties. Findings: The most important conclusion from the study is that the factors which have an impact on a bank’s ethical behaviour are diverse. The most important among them are connected with the new role of banks in the economy and legal regulations affecting their behaviour. Factors that foster unethical behaviour were also identified, with the pressure to create a sales plan playing the most prominent role. Implications/Recommendations: Customer trust in conventional and remote forms of contact with banks has not been addressed, although it certainly has an impact on trust in banks and on the durability of the customers’ relationships with banks. This opens up the possibility for broader research in the future. Contribution: The article gives a specific perspective on the issue of trust in banks. It looks at the issue from a perspective of students, who are generally seen as economically aware and who have a high level of knowledge about the behaviour of banks.
EN
The issue of stability in economy is essential, both in theoretical as well as in practical discussion. It is especially important in an environment of economic transformation. The aim of the article is to assess the economic stability during the transformation of the south-east region of Europe over a period of 19 years (1995-2014), and the mutual relation between the economic stability and the transformation process, including the transformation of banking sectors. The countries selected to the research were Albania, Bosnia and Hercegovina, Bulgaria, Croatia, Romania and Serbia. The study shows the strong correlation between transformation process of economy and banking sectors and not more than moderate relationship between transformation and stability, in some of the studied countries. The methods used include a literature review of the theory on the transformation process with special focus on the Balkan region, as well as a comparative analysis of data, which addresses the progress of the economic and banking sector’s transformation and measures the macroeconomic stability in this region and Pearson correlation for assessing mutual impacts of the variables.
EN
Research background: Corporate reputation and image are two valuable intangible resources of the company, aimed at building its long-term competitive advantage and market value. Although reputation and image are interrelated categories, they should not be identified with each other. The differences are not only in the definition and the character, but also in the mechanism of formation and tools to create these resources by the company. Image is a picture, perceptions and associations about the company in the minds of consumers, which may be created using the tools of PR and advertising in a relatively short period of time. Reputation is a review of the company and its activities, formulated by various stakeholder groups, on the basis of not only advertising, but also on the basis of the assessment of real activities of companies in the long term. Purpose of the article: The cognitive objective of the article is to point out the fundamental differences between reputation and image on the basis of the analysis of approaches and theoretical concepts. The practical objective is to make an attempt to identify the differences and relationships between reputation and image on the basis of empirical analysis, therefore the research was conducted in the Polish banking sector. Methods: In order to evaluate image and reputation, the survey method was used aimed at the customers of banks operating on the Polish market. Findings & Value added: Reputation and image are two separate, intangible assets that support each other and the company needs each of them to build its competitive advantage. The results of empirical study allowed formulating the thesis that the banks, whose reputation is rated better by the customers, also have a better and more coherent image in their minds.
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