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EN
The presented article was devoted to the issue of functioning of the compliance management system in the public sector. Substantive considerations include a legal analysis of the provisions concerning the implementation of the Compliance system at European Union level and also in the Polish legal system. In both cases, the procedures for reporting infringements are a key element in the functioning of the Compliance Management System. Introduction of new legal solutions to the Polish legal system is intended to improve the functioning of the public sector in our country. The article presents not only the proposed legal solutions, but also the concept of a Compliance Management System, with an indication of solutions in force in other legal cultures.
PL
Artykuł dotyczy funkcjonowania systemu zarządzania Compliance w sektorze publicznym. Rozważania merytoryczne obejmują analizę prawną przepisów odnośnie do wdrażania systemu Compliance na poziomie Unii Europejskiej, a także w polskim porządku prawnym. W obu przypadkach kluczowym elementem funkcjonowania systemu zarządzania zgodnością są procedury związane ze zgłaszaniem naruszeń prawa. Wprowadzenie nowych rozwiązań prawnych do polskiego systemu prawnego ma za zadanie usprawnienie działania sektora publicznego w naszym kraju. W artykule zaprezentowane zostały nie tylko proponowane rozwiązania prawne, ale również koncepcja systemu zarządzania zgodnością, ze wskazaniem rozwiązań obowiązujących w innych kulturach prawnych.
EN
Studies investigating compliance-gaining procedures have shown that the feeling that someone is free to comply or not with a request is a requirement to obtain compliance. In this study, participants were asked for money for a charitable organization. In the experimental condition, people first heard a sentence saying that they would probably refuse to help, and then they were asked to make a donation. In the control condition, participants were just asked for money. Findings showed that more participants complied with the request in the experimental condition. Reactance theory was used to explain these results.
EN
Studies investigating compliance-gaining procedures have shown that the feeling that someone is free to comply or not with a request is a requirement to obtain compliance. In this study, participants were asked for money for a charitable organization. In the experimental condition, people first heard a sentence saying that they would probably refuse to help, and then they were asked to make a donation. In the control condition, participants were just asked for money. Findings showed that more participants complied with the request in the experimental condition. Reactance theory was used to explain these results.
EN
This study examined the effect of the pique technique preceded by a disrupting process. Passersby in the street were asked for money, either for a common amount of change (control) or 37 cents (pique technique). In half of the cases, the requester added a disrupting sentence at the beginning of the request. Results showed that the pique technique alone and the disrupting technique alone increased compliance with the request. Adding a first disrupting sentence to the pique also increased compliance compared with the other three conditions. These results support the theoretical explanation that the initial disrupting sentence associated with the pique could reduce the influence of the refusal script activated by the money request.
EN
Purpose: The aim of the paper is to examine the efficiency of complaining as a method of social influence (Doliński, 2005). In Polish culture, complaining seems to be an efficient technique for initiating a dialogue, potentially increasing the effectiveness of persuasive messages expressed in a conversation. Methodology: The hypothesis was tested in two natural experiments. In the first one, a random sample of persons (n=246) were asked to let the experimenter through to the checkout counter at a supermarket. The request was preceded either by (1) a dialogue, (2) a complaint, or (3) no prior contact. It was either substantially or seemingly justified. In the second study, customers in a shop (n=46) were invited to pursue conversation initiated with (1) a positive statement or (2) a complaint regarding an extensive range of products. Findings: Study 1 proved that a seemingly justified request preceded by complaining is less effective (65.6 per cent) than a request preceded by a dialogue (93.8 per cent); this result is similar to the result of the control group (53.1 per cent). When the request was substantially justified, both dialogue and complaining seemed equally effective (86 per cent and 90 per cent respectively) – more effective than the results of the control group (46 per cent). In Study 2, positive and negative remarks initiating a conversation triggered similar responses in terms of willingness to pursue the dialogue (73.1 per cent and 78.3 per cent respectively). Constraints to research: Natural experiments presented in the paper were not controlled for such variables as environmental factors or individual differences. Originality: Complaining has never been subject to systematized examination as a method of social influence.
6
Content available remote The STCW 1995 Convention: Awareness, attitude, and compliance among seafarers
58%
EN
This survey research focused on the STCW 1995 and related awareness, attitude and compliance among 232 selected seafarers in the Philippines. Conducted in August 2004, the study utilized three researcher-made data-gathering instruments- the STCW 1995 Awareness Scale, STCW 1995 Attitude Scale, and Seafarer’s Compliance with the STCW 1995 Code Rating Scale. Means, standard deviations, the ttest for independent samples, the One-Way Analysis of Variance, and the Stepwise Multiple Regression Analysis were the statistical tools used. Significance level for all inferential tests was set at .05. The study found out that, generally, the seafarers had “very high” level of awareness of, “neutral” attitude towards, and “above average” compliance with the requirements of the STCW 1995 Convention.
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