Wyniki wyszukiwania - BazTech

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The concept and the state of research on the performance of family businesses

Sokołowska Ewelina, Boehlich Daniel, Dziadkiewicz Anna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2024

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z. 194

475--487

EN

Purpose: This study's primary goal is to present the theoretical concept of family enterprises. Specifically, the results of earlier studies and the issues facing this field of research now will be described. The article also examines the underlying impacts that family control has on business management in order to fill the research gap left by earlier studies on the performance differences between family and non-family enterprises. A thorough analysis of the literature revealed that family firms place equal value on non-financial performance as they do on financial performance. Design/methodology/approach: The study's survey focuses on critical analysis methods used in the literature. Critical theoretical analysis will also be accompanied by comparative, analytical and monographic methods implied to draw conclusions on further research directions in the family business sector. Findings: The current work makes a significant contribution by broadening the theoretical foundation for family business research. Therefore, a sound foundation for the explanation of distinctive strategic management components may be established using the behavior-oriented approach, stakeholder theory, target composition, and balanced scorecard approach. Research limitations/implications: Unconfirmed theories may be examined more closely, particularly in a modified setting. Practical implications: The findings of this theoretical study are not only important for business research but also for business practice. The study is primary addressed to the top management of family and non-family businesses. Moreover, potential investors, banks and consultants could benefit from the results of this study. Originality/value: This study aims to provide a better understanding of the relationship between the variables of family influence, goal setting and selection of key performance indicators and organizational performance and business success. That is how a contribution can be made to the ongoing discussion about the success of family businesses and its underlying factors.

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Identifying target groups for wellbeing tourism: assessment of different segmentation approaches

Dziadkiewicz Anna, Lindell Lali, Minga Zuzanna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2024

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z. 192

215--231

EN

Aim: Recently, there has been a significant increase in interest in the concept of wellbeing tourism. This is true both among tourism entrepreneurs looking for inspiration to best meet the needs of their customers and among tourists who, when travelling, want to satisfy the needs of their body, mind and soul, and ensure the environmental, economic, and social sustainability of the destination visited. The aim of the study is to present target groups of wellbeing tourism, the so-called wellbeing tourists, and to describe good practices in the form of amenities and inspiration for tourism facility owners. Design/methodology: The character of the objective required the Authors to conduct a literature study, as well as to use appropriate research methods. Within the framework of the considerations carried out, it was decided to use a questionnaire survey and individual in-depth interviews (IDI) as research methodology. Results: The survey of 261 respondents revealed that Polish tourists can be grouped into three segments: Peace of Minds, Curious Explorers, and Sustainable Idealists. Although the majority of travellers are looking for relaxation and regeneration during their holidays, the goals of active sightseeing and gaining new experiences are also important. Preferences for accommodation vary, but agri-tourism and eco-friendly hotels are increasingly popular. In terms of sustainability, although almost half of the respondents do not pay attention to environmental issues, the results suggest significant future changes. Constraints: Tourism experiences can improve the wellbeing of residents and tourists, and wellbeing in turn can be a creative opportunity for innovation in destinations. The research, as presented in the article, focused mainly on tourists, with a noticeable lack of research on positive psychology variables targeting local communities and tourism workers. Practical implications: The characteristics of wellbeing tourists and the described good practices in serving them (description of possible facilities and inspiration for entrepreneurs) can help the tourism industry (accommodation, food, products & services) to prepare an appropriate offer, profiled for this type of customer. Originality/value: There are a number of studies on sustainable and slow tourism in both domestic and foreign language literature. A growing number of studies also deal with wellbeing tourism. Few authors, however, make the effort to combine the theoretical framework with a practical element, trying to communicate good practices of the tourism industry, based on an in-depth analysis of the target groups.

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Generation Y & Z towards wellbeing tourism – challenge or necessity for the tourism industry?

Dziadkiewicz Anna, Lindell Lali, Minga Zuzanna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2023

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z. 173

113--130

EN

Purpose: The purpose of this article is to present the consumer behavior of two generations -Y and Z - in the tourism market and to show how the concept of wellbeing tourism fits the needs and expectations of the two analyzed groups. Design/Methods/Approach: The article used a systematic literature review based on the SCOPUS database. A search for the term "wellbeing" in abstracts, titles and as keywords identified 107 571 articles. After applying search restrictions to the term "wellbeing tourism" and "social sciences," 12 articles were identified. After reviewing the content, only 9 articles referred to the concept under discussion, indicating a significant unstructured research gap in this area. The article further includes excerpts from reports and analyses, conducted as part of projects, on the implementation of wellbeing tourism in the South Baltic region. Findings: Critical analysis of the literature and experience gained from wellbeing tourism projects revealed challenges of a socio-demographic and technological nature. These challenges result from changes in the macro-environment and are closely interrelated. For example, the changing attitudes of representatives of generations Y and Z toward tourism are closely related to their increased awareness of the importance of wellbeing in their lives. In addition, the development of digital marketing is closely related to the growing popularity of these services among young buyers. Research limitations: The authors described tourists from generations Y and Z, in terms of their approach to wellbeing tourism. It should be noted that dynamic changes in the environment may affect the emergence of new behaviors that are not presented in the article. Therefore, there is a need to develop future research using qualitative and quantitative methods to develop a more accurate picture of the groups studied in terms of their evaluation of wellbeing offerings. Practical/social implications: The article can help tourism companies understand the behavior of Generation Y and Z tourists and identify solutions that can contribute to the preparation of wellbeing offers that meet their expectations. Originality/Value: A systematic review of the literature and an analysis of its content allowed the creation of a compendium of knowledge on wellbeing tourism aimed at generations Y and Z. In addition, steps have been taken to consolidate this approach within management science. These activities will likely make it possible to direct perspectives on the perception of this phenomenon, and also to sort out the conceptual chaos in this area. The review of the issues and the general and synthetic considerations carried out are part of the stream of studies on consumer behaviour.

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Stakeholder identification as a determinant of sustainable project management

Dziadkiewicz Anna, Sokołowska Ewelina, Jerzemowska Magdalena

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2022

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z. 156

141--155

EN

Purpose: The purpose of this paper is to present part of a report on stakeholder analysis (indicating the importance of stakeholder identification and prioritisation) in projects implemented by sustainability-oriented teams. Design/methodology/approach: The results were obtained based on a focus group interview with forty-eight participants - representtatives of different organisations, experienced in project management and possessing expertise on the tourism industry in Pomerania. The study was carried out in Gdańsk, from May to September 2021. Findings: The results of the study showed that an effective policy regarding sustainable development measures should be based on intensive stakeholder outreach. The determinant of this effectiveness is to entail proper and comprehensive stakeholder identification, which can play a key role in the success of any investment. Research limitations/implications: The purpose of the marketing research on stakeholder identification and mapping is to provide insights on the public opinion in this regard. In the course of the study, some limitations were recognised. Firstly, the sampling techniques involving audience generation and data filtering, such as data collection from only those persons who had participated in a focus survey, certainly resulted in a bias in the type of the data collected. Secondly, the study, due to the outbreak of the pandemic, was limited to 2021 only, and despite the implementation of selected projects in five countries in the South Baltic region, it was conducted in Poland exclusively, due to limited travel possibilities. Practical implications: The research was commissioned by a real project team and concerned the operating environment of the tourism enterprises in the Pomerania region. The survey results were applied in practice and served as a project implementation indicator. Social implications: The research topic of stakeholder identification as a component of sustainable development policy undoubtedly has impact on the society. This is because it leads to the promotion of an approach that takes the balance between the actions undertaken for the environment and the local community as well as corporate profit generation into account. Originality/value: It is the first study of this kind (on the Polish market at the least), examining the sustainable development approach in international projects, in the context of stakeholder outreach.