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EN
Background: The purpose of this study is to create a theoretical framework for analyzing the causal relationship between supply chain management practices and firm performance, in the FMCG sector of Pakistan. A quantitative research approach was adopted, in which a multi-item scale Web-based survey using a structured online questionnaire was utilized to collect the primary data. A total of 232 questionnaires were collected from a sample of Karachi-based FMCG companies in Pakistan. Confirmatory Factor analysis and internal consistency were used to test the reliability and fitness of the measurement model, and structural equation modeling-SEM was employed to test the proposed hypotheses. Empirical findings reveal that there is a significant positive relationship between SCM practices and firm performance. However, the results of the individual-level analysis of SCM practices appear to vary from practice to practice. Of various SCM practices, supplier strategic partnership SSC with the highest beta value (i.e., ß = 0.488; t-value = 32.381; p _ 0.000) was found to have the greatest impact on firm performance, followed by information sharing customer relationship, and finally the outsourcing. This study will guide supervisors with a more in-depth understanding of SCM practices and their potential contribution to firm performance. The findings also encourage managers to place supplier strategic partnerships and information systems on high priority, on both inter-firm and intra-firm relationships, as prerequisites for achieving superior firm performance. The propositions and results of the study provide managers with guidelines about effective management of upstream supply chain networks and awareness of the potential synergies that arise from suppliers and the information system. This article further enriches the literature in an evolving area of supply chain management practices. Two key factors facing supply chain managers and scholars are addressed, and establish their ability to drive firm performance.
EN
The article aims to show that reliable IT support was crucial for the survival and sustainability of organisations during the COVID-19 pandemic. The article considers the negative effect of the crisis caused by the COVID-19 pandemic on the organisational sustainability of an organisation (i.e., organisational performance through employee job performance). It explores the role of IT reliability in mitigating such a negative effect. To verify the hypotheses, the empirical studies were performed during the COVID-19 crisis with 1160 organisations operating in Poland, Italy and the USA. The data were analysed using multiple linear regression models with mediators and moderators. The results confirmed that due to the ability to limit the severity of a crisis-induced negative effect on employee job performance (influencing organisational performance), IT reliability could be considered a mitigator for the negative effect of the COVID-19 crisis on the sustainability of organisations. The results indicate that IT reliability should be fostered among organisations operating during the COVID-19 pandemic to maintain sustainability.
EN
Job performance is an extremely complex factor affecting organisational performance. The literature recognises factors impacting job performance positively and negatively. This article aims to verify the turnover-mitigating effect on the relationship between servant leadership and job performance. The developed moderated mediation model is empirically verified based on the data collected from 263 managers working in Poland’s for-profit organisations. The results were analysed using Macro for IBM SPSS Statistics. It has been shown that employee turnover is a mediator in the job performance model based on turnover-mitigating servant leadership. Additionally, the influence of employees’ dynamic capabilities has been analysed. The study revealed the significance of servant leadership in influencing job performance and the disruptive relationship between employee turnover and the impact of employees’ dynamic capabilities in reducing employee turnover. This research provides practical implications for managers and organisations regarding selecting the right leadership style to improve employee job performance.
EN
Choosing the right competitive strategy helps a firm to compete with it rivals and become a leader in the market. Two different generic types of competitive strategies consisting of low-cost provider and differentiation have been wildly accepted by firms in every industry, but they are mutually exclusive and are not implemented at the same time. Nevertheless, contemporary studies agree that those two strategies can be combined, and firm should implement mutual strategies. Therefore, this research aims to examine the compatibility of a low-cost provider strategy and a differentiation strategy, and their impacts on organizational performance, considering various environmental factors. Methodologically, a quantitative approach was deployed using multiple regressions to analyze the responses from 42 CEOs in Thai public limited companies in eight different industries, which were classified in SET 100 index. The findings showed that combined strategies produced more significant impacts on the companies’ performance than a single strategy. Thus, firms may combine both low cost and differentiation strategies and implement them simultaneously. In addition, control variables (rapid change and uncertainty) and strategy variables appear to have significant impacts on companies’ performance. Therefore, firms should not ignore them to prevent negative consequences.
PL
Wybranie odpowiedniej strategii konkurencyjnej pomaga firmie konkurować z rywalami i stać się liderem na rynku. Dwa różne rodzaje strategii konkurencyjnych składających się z taniego dostawcy i zróżnicowania zostały szeroko zaakceptowane przez firmy w każdej branży, ale wzajemnie się wykluczają i nie są wdrażane w tym samym czasie. Niemniej współczesne badania są zgodne, że te dwie strategie można łączyć, a firma powinna wdrażać strategie wzajemne. Dlatego niniejsze badanie ma na celu zbadanie zgodności strategii tanich dostawców ze strategią zróżnicowania oraz ich wpływu na wydajność organizacji, biorąc pod uwagę różne czynniki środowiskowe. Metodologicznie zastosowano podejście ilościowe przy użyciu regresji wielokrotnych do analizy odpowiedzi 42 dyrektorów generalnych tajlandzkich spółek akcyjnych w ośmiu różnych branżach, które zostały sklasyfikowane w indeksie SET 100. Wyniki pokazały, że połączone strategie wywarły większy wpływ na wyniki firm niż pojedyncza strategia. W ten sposób firmy mogą łączyć zarówno strategie niskokosztowe, jak i strategie różnicowania i wdrażać je jednocześnie. Ponadto zmienne kontrolne (szybka zmiana i niepewność) oraz zmienne strategiczne wydają się mieć znaczący wpływ na wyniki firm. Dlatego firmy nie powinny ich ignorować, aby zapobiec negatywnym konsekwencjom.
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