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EN
Environmentally and socially responsive supply chains are in the early adoption stages in India. Global supply chains need worldwide goals, and the key to the success of Green Supply Chain Management is to bring the worldwide industry together to decide upon and pledge to work towards reasonable and concrete goals that will make a real difference to the environment. Customers are increasingly demanding to know where products come from, how they are made and distributed and what impact future environmental legislations will have on the products they buy. The aim of this paper is to provide action plans and facilitate knowledge among supply chain practitioner that they need to go green the business efficiently, and communicate these efforts to their customers, partners, and the public. In fact, the paper discusses the key drivers for green initiatives include government compliance, improved customer and public relations, a decreased fuel bill and financial ROI through various supply chain initiatives such as reverse logistics. Further, increasing supply chain efficiency, improving investor relations, decreasing risk and a larger corporate responsibility agenda are identified as important factors in the strategic decision to go green. Companies working in India are not properly addressing these measures in supply chain design and operations. That is why, the paper further elaborates strategic management of green supply chain, which involves collecting and analyzing environmental regulations and customer concerns, discussing the relevant environmental issues with the procurement, manufacturing and quality control departments across the supply chain firms and finally developing and communicating the green supply chain policies to all members of the supply chain i.e. supplier’s supplier to customer’s customer.
EN
The supplier selection process is very important to companies as selecting the right suppliers that fit companies strategy needs brings drastic savings. Therefore, this paper seeks to address the key area of supplies evaluation from the supplier review perspective. The purpose was to identify the most important criteria for suppliers’ evaluation and develop evaluation tool based on surveyed criteria. The research was conducted through structured questionnaire and the sample focused on small to medium sized companies (SMEs) in Greece. In total eighty companies participated in the survey answering the full questionnaire which consisted of questions whether these companies utilize some suppliers’ evaluation criteria and what criteria if any is applied. The main statistical instrument used in the study is Principal Component Analysis (PCA). Thus, the research has shown that the main criteria are: the attitude of the vendor towards the customer, supplier delivery time, product quality and price. Conclusions are made on the suitability and usefulness of suppliers’ evaluation criteria and in way they are applied in enterprises.
EN
Background: Supplier performance management continues to be a significant concern for small & medium enterprises (SME). How can small & medium enterprises better position themselves to check and sustain actual supplier performance improvement? A key framework is the establishment of a value-added supplier performance audit program that places significant emphasis on supplier performance controls. A value-added supplier audit program can help SME mitigate business and regulatory risk while reducing the cost of poor quality (COPQ). Thus a good supplier performance audit program is the cornerstone of supplier performance management integrity. Methods: By acknowledging and addressing the challenges to an effective supplier Performance Audit program, this paper proposes an objective framework of supplier performance audit program, built on a strong, yet versatile statistical methodology - Analysis of variance (ANOVA). This performance audit framework considers process definition, standardization, review of the contemporary literature on ANOVA & its practical application in supplier performance scorecard of one of the reputed Sports Goods Industry in India. Results and conclusions: The advantages of this framework are that: it simultaneously considers multiple supplier performance in multiple time frames and effectively identifies the differences across the suppliers in terms of their performance. Through this framework the organization will be able to increase the odds of performing a predictable and successful implementation of a value-added supplier performance audit.
PL
Wstęp: Zarządzanie oceną dostawców jest obszarem o istotnym znaczeniu dla małych I średnich przedsiębiorstw. Jak tego typu przedsiębiorstwa mogą uzyskać lepszą pozycję rynkową poprzez poprawę systemu oceny dostawców? Kluczową sprawą jest zbudowanie systemu oceny wartości dodanej wniesionej przez dostawców opartego na grupie wskaźników. Taki system audytowania może pomóc małych i średnim przedsiębiorstwom obniżyć poziom ryzyka oraz obniżyć koszty wynikające ze złej jakości. Dlatego też dobrej jakości program oceny dostawców jest istotnym narzędziem zarządzania dla przedsiębiorstwa. Metody: Aby sprostać wymaganiom stawianym programom efektywnej oceny dostawców, w pracy zaproponowano ogólne zasady takiego programu opartego na silnej i jednocześnie wszechstronnej analizie wariancji (ANOVA). Zaprezentowano definicję procesu, standaryzację, przegląd współczesnej literatury oraz praktyczne zastosowanie na przykładzie przedsiębiorstwa Sports Goods Industry z Indii. Wyniki i wnioski: Zaletą proponowanej metody jest uwzględnienie różnorodności działa przedsiębiorstwa oraz jednocześnie efektywnej identyfikacji różnic pomiędzy dostawcami. Dzięki stosowaniu tej metody możliwe jest podniesie jakość pracy przedsiębiorstwa.
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