Purpose: The purpose of the article is to present, based on literature sources, the essence of the concept of building partner relationships and their importance in creating stakeholder value, which can be a kind of antidote to the uncertainty and turbulence of the globalized modern market. It is assumed that the skillful formation of relationships with stakeholders promotes the obtaining of value for the parties involved in the relationship. Design/methodology/approach: The purpose of the study was realized based on the analysis of selected literature sources. Findings: A significant role in shaping company-stakeholder relations is played by the knowledge of building relationships with them. Thus, the creation and development of partnerships with stakeholders, given the operation of companies in an uncertain and turbulent modern market environment, is an important role in shaping their value and can become an important contributor to building competitive advantage. Practical implications: The article can be a source of valuable inspiration for companies interested in deliberately shaping relationships with the business environment, particularly contributing to the creation of stakeholder value. Originality/value: The author draws attention to current and important issues occurring in the process of building relationships with stakeholders, especially the creation of stakeholder value and the importance of relationship building for the operation of enterprises in the turbulent modern market.
Purpose: Deepening the understanding of possibilities of implementing conditions of the growing role of CSR in enterprise financial management system. Design/methodology/approach: The above-mentioned purpose was achieved through the review of source literature and conclusions from the observation of changes in the perception of corporate social responsibility of business entities. The importance of research in this area often enhances a dogmatic, declarative approach to relations with stakeholders, detached from objectification from the perspective of financial efficiency. Findings: As a result of the research, two general models for analyzing possibilities for implementing CSR policy were proposed: a reactive model, characterized by the “succession” of enterprise’s activities with respect to the dynamics of the environment, and a proactive model, using the gap in expectations of the environment, offering new values thanks to business models anticipating the attitudes of stakeholders. Research limitations/implications: The considerations do not show the superiority of any of the two models, but they open the perspective for further quantitative and qualitative research on the effectiveness of management decisions, focused on creating the market value of company capital using the leverage of relations with stakeholders. Practical implications: The correct interpretation of CSR policy is important not only with respect to business practices of enterprise management boards, but also decisions taken by a diverse set of stakeholders other than capital owners. It allows the first to optimize decisions and enables the latter to correctly interpret corporate behavior and messages issued. Originality/value: The paper is primarily addressed to business managers and then entities interested in the interpretation of decisions taken by business organizations. The originality of the approach results from the rejection of the effectiveness of relations with stakeholders in the prior sense and an indication of their importance from the perspective of the means to achieve the organization’s goals.
The operating strategy of any corporation needs to take into account the adjustment of the viewpoint of capital owners and the expectations of other stakeholders. It is also commonly believed that the increase of the market value of the capital of an enterprise reflects transformations from which all groups linked to an enterprise, benefit. This paper analyzes relations between shareholders and market value of equity based on selected source literature and quantitative studies. The said relations are shown not to be universal regularities, but a result of managerial actions. The objective of this paper is to make an assessment of the cognitive value and the practical usefulness of the set of instruments for making strategic decisions, in the context of building the relational capital of enterprises. The paper also indicates directions of further research that should contribute to the development of utilitarian knowledge related to managing stakeholder relationships.
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