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Employee well-being from the perspective of human resources professionals

Beck-Krala Ewa

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2022

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z. 159

27--37

EN

Purpose: The purpose of the study is to explore how Human Resources (HR) professionals understand the employee well-being (EWB) and how important it seems for employers in Poland as well as what programs that support EWB have been applied in organizations in Poland. Design/methodology/approach: Based on the selective literature review, available reports and own quality research – the semi-structured interviews conducted among HR professionals from organizations in Poland, the author explores how employers can comprehensively support building employee well-being. Findings: This research has shown that most of the HR professionals are aware of the important 14 role of the EWB in determining an organization’s long-term effectiveness and building a competitive advantage. However, the employers’ approach to EWB is more reactive than proactive as only two of the interviewed HR professionals could explained how the EWB was rooted in the business strategy and executed within all of the four areas of integrated EWB. Research limitations/implications: The research has some limitations as the sample of the HR experts was not very large – it consisted of ten HR professionals. Moreover, most of the professionals have represented large corporations. Therefore, it would be recommended to provide future research in various organizations as well as enlarge the sample. Practical implications: The research has shown what actions has been undertaken by the employers to build employee well-being. There were mapped the main tools that support the four areas of integrated EWB used by the employers. Social implications: EWB plays crucial role in sustaining Human Capital and it is an important aspect of corporate social responsibility. The paper might raise the awareness among the employers in Poland about the importance of Sustainable Human Resource Management. Originality/value: The paper shows the integrated approach toward the EWB and explores how the EWB practices may be developed within the organization. The paper may be useful for entrepreneurs, managers and HR professionals.

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Optymalizacja jakości życia w pracy

Bukowska U.

Problemy Jakości

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2017

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R. 49, nr 7

33--39

PL

Życie w pracy jest jedną z dziedzin działania, których jakość poddawana może być optymalizacji. Zainteresowani tym są nie tylko pracownicy, ale i pracodawcy oraz władze państwowe. Celem artykułu jest określenie sposobów optymalizacji jakości życia w pracy. Zaprezentowano w nim cechy pracy determinujące jakość życia w pracy, zidentyfikowano narzędzia służące optymalizacji. W artykule przedstawiono też opinie pracowników–respondentów przeprowadzonego badania sondażowego dotyczące jakości ich życia w pracy oraz jej optymalizacji przez pracodawców. Wykazano, że narzędziem pomocnym w doskonaleniu jakości życia w pracy jest sondaż opinii pracowników. Pozwala on zidentyfikować te cechy pracy, które pozytywnie lub negatywnie wpływają na satysfakcję lub niezadowolenie z pracy. Narzędzie to wykorzystywane jest jednak przede wszystkim w dużych przedsiębiorstwach.

EN

The life at work is one of the areas whose quality can be optimized. Not only employees but also employers and public authorities are interested in this subject. The aim of the article is to identify ways to optimize the quality of life at work. The job characteristics that determine the quality of life at work were presented as well as tools for optimization were identified. Finally, the opinions of employees, who responded to the survey about their quality of life at work and its optimization, were depicted. It has been shown that a helpful tool in improving the quality of life at work is an employee opinion survey. It allows to identify the features of the work that positively or negatively affect the satisfaction or dissatisfaction with work. This tool is used, however, primarily in large enterprises.

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Macroergonomics and Total Quality Management: How to Improve Quality of Working Life?

Carayon P., Sainfort F., Smith M. J.

International Journal of Occupational Safety and Ergonomics

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1999

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Vol. 5, No. 2

303--334

EN

In this paper, we present a macroergonomic model of work design that is applied and tested to examine Total Quality Management (TQM) in the public sector. According to the model, TQM can influence different aspects of work design and quality of working life (QWL). Questionnaire data collected in 2 public sector organizations in the USA show that TQM can have both positive and negative impact on work design and QWL. The main positive impact of TQM was found on job content, job control and participation, and social relationships. The main negative impact of TQM was on workload, uncertainty, and clarity of job duties. The impact of TQM on QWL was mixed. Our results show that the impact of TQM on work design and QWL varied very much across the 6 participating departments, as well as within the departments. Further research is warranted to assess the human impact of TQM, in particular research on the linkage between various aspects of TQM, on one hand, and work design and QWL, on the other hand.