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EN
Purpose: The purpose of the study was to identify key reasons for intensifying risk management activities in supply chains. To achieve the objective, the following research hypotheses were adopted: H1 - the extent of business activity is not correlated with problems related to demand constraints and timeliness of payments, H2 - disruptions in supply chain continuity during a COVID-19 pandemic are independent of the type of chain. Design/methodology/approach: These paper highlights the importance of risk management in the supply chain management in addressing the pandemic induced disruptions and supply chain risk management activities. Achieving the stated goal requires answering two questions: (1) What problems are companies facing due to the coronavirus pandemic, and (2) What actions are companies taking to ensure supply chain continuity, especially in Poland conditions. 137 enterprises participated in the research, including 118 with foreign capital. The survey was conducted online. The research sample included entities from the manufacturing, trading, and service sectors located throughout Poland. Companies were selected using a snowball method, starting with supply chain managers from friendly entities and asking them to identify other entities that could take part in the study. Findings: The research showed that the continuity of supply chains in Poland was not maintained, and companies were able to keep inventories only at a minimum level. The research also analysed the impact of remote work on the effects of the functioning of enterprises and assessed the effects of support under anti-crisis shields. Originality/value: The research has been carried out in order to identify the factors that have the greatest influence on the efficiency of the supply chains of Polish enterprises. The research showed that the continuity of supply chains in Poland was not maintained, and companies were able to keep inventories only at a minimum level.
EN
Purpose: The aim of the article is to analyze and assess the role of logistics in the process of enterprise management during the COVID-19 pandemic on the example of selected manufacturing, trade and service enterprises. Design/methodology/approach: The article is based on the study of literature and own empirical research. The results of own empirical research presented in the study constitute the effects of more extensive research on an in-depth analysis of the logistics process management in Polish manufacturing, trade and service enterprises in 2019-2021 in the context of shaping enterprise results. The research was conducted in 2022 among 335 randomly selected small, medium and large Polish manufacturing, trade and service enterprises. Findings: The results of the research show that the strategic and operational management of logistics processes within the enterprise and between entities which are the links in the supply chain increasingly determined the economic and market results of the best surveyed enterprises and the supply chains they created during the COVID-19 pandemic. Thanks to adequately applied logistics to the occurred conditions, the best surveyed enterprises responded quickly and appropriately to the effects of the pandemic and created and maintained the competitive advantage. The analyzed enterprises did not use the full potential of logistics processes to reduce the negative influence of the COVID-19 pandemic on their results. The research confirmed that logistics played an extremely important role in the process of enterprise management during the COVID-19 pandemic. Research limitations/implications: The article presents only selected aspects of logistics in the process of enterprise management of the surveyed enterprises during the COVID-19 pandemic. Practical implications: The article offers logistics managers practical suggestions on how to use logistics to achieve above-average economic and market results in conditions of a pandemic. Originality/value: The article fills the cognitive and empirical gap regarding logistics in the process of enterprise management during the COVID-19 pandemic.
EN
Purpose: The aim of the article was to examine the factors of increasing the competitiveness of enterprises by separating services in the field of information technology (IT) and their importance for enterprises. Design/methodology/approach: This study utilized a mixed-methods approach, combining quantitative data from a Likert-scale questionnaire distributed to a wide range of businesses. The research aimed to explore how IT outsourcing impacts corporate competitiveness across various dimensions. Findings: The study reveals that IT outsourcing significantly contributes to enhancing business competitiveness by offering cost savings, improved efficiency, access to advanced technologies, and allowing firms to focus on core competencies. Research limitations/implications: The study recognizes its limitations, including potential bias from self-reported data and limited generalizability due to focusing on a specific market segment. Future research will aim for wider industry representation and investigate the long-term effects of IT outsourcing. Practical implications: For practitioners, the study underscores the strategic value of IT outsourcing in achieving cost efficiency and leveraging technological advancements. It suggests a structured assessment of outsourcing opportunities, considering both operational and strategic impacts. Social implications: By delineating how IT outsourcing can drive business efficiency and innovation, the study implies broader societal benefits, such as job creation in the IT service sector and enhanced consumer experiences through higher quality products and services. Originality/value: This research advances both theoretical and practical knowledge of IT outsourcing's impact on business competitiveness, blending quantitative and qualitative data for a detailed analysis of its diverse benefits.
EN
Purpose: The aim of the article focuses on identifying the ways in which companies respond to the requirements of digitalization and what actions they take to maintain their competitiveness. Design/methodology/approach: The article presents the results of research conducted in April and May 2023 on a research sample of 303 respondents, aimed at understanding the adaptation of organizations to the challenges of digitalization through agile practices. Findings: The findings underscore the importance of fostering organizational culture that promotes adaptation and continuous learning, investing in digital skills training, embracing new technologies, and enhancing operational flexibility through agile practices. Research limitations/implications: Limitations include the potential lack of representativeness in the research sample, reliance on self-reported data, and the absence of longitudinal data. Future research could focus on expanding the sample size, conducting longitudinal studies, and exploring success factors in agile implementation. Practical implications: Practical implications include recommendations for companies to focus on developing organizational culture, investing in digital skills training, adopting new technologies, and enhancing operational flexibility through agile practices to improve competitiveness and resilience in the digital era. Social implications: Social implications involve fostering a culture of continuous learning and innovation within organizations, which can contribute to economic growth and job creation in the digital economy. Originality/value: This article's originality comes from its thorough analysis of agile practices within digitalization, combining literature and empirical research to offer practical advice for companies facing digital transformation challenges.
PL
Artykuł stanowi pierwszą część opracowania, którego celem jest przedstawienie wpływu pandemii COVID-19 na logistykę na przykładzie wybranych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych. Artykuł powstał na podstawie studiów literatury oraz własnych badań empirycznych. Badania przeprowadzono w 2022 r. wśród 335 losowo wybranych małych, średnich i dużych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych. W wyniku badań stwierdzono, że pandemia COVID-19 miała ogromny wpływ na logistykę we wszystkich badanych przedsiębiorstwach w latach 2020–2021. Zmiany uwarunkowań logistyki spowodowane pandemią nałożyły się na determinanty logistyki współczesnych przedsiębiorstw przed pandemią. Strategiczne i operacyjne zarządzanie procesami logistycznymi coraz bardziej determinowało wyniki ekonomiczne i rynkowe najlepszych badanych przedsiębiorstw w czasie pandemii COVID-19. Przedsiębiorstwa osiągające najlepsze wyniki w czasie pandemii realizowały strategię zarządzania łańcuchem dostaw, będącą w ciągłym stadium tworzenia, kształtowania się, charakteryzującą się błyskawiczną reakcją na zmieniające się wymagania klientów, warunki otoczenia oraz działania konkurentów, przy respektowaniu zasad zrównoważonego rozwoju. Najbardziej skuteczni menedżerowie logistyki w czasie pandemii podejmowali szybkie działania umożliwiające ograniczenie prawdopodobieństwa zakłócenia, zmniejszenie dotkliwości skutków zaistniałych zdarzeń oraz kreowanie i utrzymanie przewag konkurencyjnych przedsiębiorstw.
EN
The article constitutes the first part of the study, the aim of which is to present the influence of the COVID-19 pandemic on logistics on the example of selected Polish manufacturing, trade and service enterprises. The article is based on the study of literature and own empirical research. The research was conducted in 2022 among 335 randomly selected small, medium and large Polish manufacturing, trade and service enterprises. As a result of the research, it was found that the COVID-19 pandemic had a huge influence on logistics in all surveyed enterprises in 2020–2021. Changes in logistics conditions caused by the pandemic overlapped with the logistics determinants of contemporary enterprises before the pandemic. Strategic and operational management of logistics processes increasingly determined the economic and market results of the best surveyed enterprises during the COVID-19 pandemic. Enterprises achieving the best results during the pandemic implemented the supply chain management strategy that was in a constant state of creation and development, characterized by an immediate response to changing customer requirements, environmental conditions and competitors' activities, respecting, at the same time, the principles of sustainable development. During the pandemic, the most effective logistics managers took quick actions so as to reduce the likelihood of disruption, decrease the severity of the effects of events, and create and maintain competitive advantages of their enterprises.
PL
Artykuł stanowi drugą część opracowania, którego celem jest przedstawienie wpływu pandemii COVID-19 na logistykę na przykładzie wybranych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych. Dokonano w nim pogłębionej analizy wyników własnych badań empirycznych. Prezentowane w opracowaniu wyniki są efektem bardziej obszernych badań, dotyczących zarządzania procesami logistycznymi w polskich przedsiębiorstwach produkcyjnych, handlowych i usługowych w latach 2019–2021 w kontekście kształtowania wyników przedsiębiorstwa. Badania przeprowadzono w 2022 r. wśród 335 losowo wybranych małych, średnich i dużych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych. Na podstawie badań stwierdzono, że pandemia COVID-19 miała ogromny wpływ na logistykę we wszystkich badanych przedsiębiorstwach w latach 2020–2021. Zmiany uwarunkowań logistyki spowodowane pandemią nałożyły się na determinanty logistyki współczesnych przedsiębiorstw przed pandemią. Strategiczne i operacyjne zarządzanie procesami logistycznymi coraz bardziej determinowało wyniki ekonomiczne i rynkowe najlepszych badanych przedsiębiorstw w czasie pandemii COVID-19. Przedsiębiorstwa osiągające najlepsze wyniki w czasie pandemii realizowały strategię zarządzania łańcuchem dostaw, będącą w ciągłym stadium tworzenia, kształtowania się, charakteryzującą się błyskawiczną reakcją na zmieniające się wymagania klientów, warunki otoczenia oraz działania konkurentów, przy respektowaniu zasad zrównoważonego rozwoju. Najbardziej skuteczni menedżerowie logistyki w czasie pandemii podejmowali szybkie działania umożliwiające ograniczenie prawdopodobieństwa zakłóceń, zmniejszenie dotkliwości skutków zaistniałych zdarzeń oraz kreowanie i utrzymanie przewag konkurencyjnych przedsiębiorstw.
EN
The article constitutes the second part of the study, the aim of which is to present the influence of the COVID-19 pandemic on logistics on the example of selected Polish manufacturing, trade and service enterprises. It includes an in-depth analysis of the results of the author's own empirical research. The results of own empirical research presented in the study constitute the effects of more extensive research on an indepth analysis of the logistics process management in Polish manufacturing, trade and service enterprises in 2019–2021 in the context of shaping enterprise results. The research was conducted in 2022 among 335 randomly selected small, medium and large Polish manufacturing, trade and service enterprises. As a result of the research, it was found that the COVID-19 pandemic had a huge influence on logistics in all surveyed enterprises in 2020–2021. Changes in logistics conditions caused by the pandemic overlapped with the logistics determinants of contemporary enterprises before the pandemic. Strategic and operational management of logistics processes increasingly determined the economic and market results of the best surveyed enterprises during the COVID-19 pandemic. Enterprises achieving the best results during the pandemic implemented the supply chain management strategy that was in a constant state of creation and development, characterized by an immediate response to changing customer requirements, environmental conditions and competitors' activities, respecting, at the same time, the principles of sustainable development. During the pandemic, the most effective logistics managers took quick actions so as to reduce the likelihood of disruption, decrease the severity of the effects of events, and create and maintain competitive advantages of their enterprises.
EN
This research examines the symbiotic relationship between the creation of green jobs within enterprises, economic growth, and the consequential reduction in CO2 emissions. It delves into the multifaceted advantages derived from integrating sustainable employment practices within businesses, emphasising their substantial contribution to fostering economic prosperity while concurrently mitigating adverse CO2 emissions. The main goals of this article are as follows: to study the experience of developed countries regarding the costs of their sustainable development strategies and the effects that have been achieved; generalise the main tools for ensuring decent work on the example of large companies, evaluate the relationship between reducing nitrogen dioxide emissions and providing green jobs. A comparison of financial instruments for maintaining green workplaces at enterprises in developed countries (USA, Norway, China, Germany, Sweden, and Poland) has been made. CO2 emissions reduction strategies, expenditure, funding, financing, and green jobs by countries have been analyzed. By investing in green initiatives and restructuring operational frameworks to prioritise sustainability, enterprises actively mitigate their carbon footprint, ultimately contributing to a greener and more environmentally conscious business landscape. This comprehensive study explores recent advancements in green job creation and renewable energy development in different countries of the world. The strategies of reducing CO₂ emissions by such companies as IKEA, Google, Unilever, and Tesla show not only positively impact the environment but can also be profitable for their businesses and guarantee decent work for their employees.
PL
W niniejszym badaniu przeanalizowano symbiotyczny związek pomiędzy tworzeniem zielonych miejsc pracy w przedsiębiorstwach, wzrostem gospodarczym i wynikającą z tego redukcją emisji CO2. Przedstawiono wieloaspektowe korzyści wynikające z integracji praktyk zrównoważonego zatrudnienia w przedsiębiorstwach, podkreślając ich istotny wkład we wspieranie dobrobytu gospodarczego przy jednoczesnym łagodzeniu niekorzystnych emisji CO2. Główne cele artykułu to prze-analizowanie doświadczeń krajów rozwiniętych w zakresie kosztów ich strategii zrównoważonego rozwoju i uzyskanych efektów na przykładzie dużych przedsiębiorstw, oceniono związek pomiędzy redukcją emisji dwutlenku azotu a zapewnieniem zielonych miejsc pracy. Dokonano porównania instrumentów finansowych utrzymania zielonych miejsc pracy w przedsiębiorstwach krajów rozwiniętych (USA, Norwegia, Chiny, Niemcy, Szwecja i Polska). Przeanalizowano strategie redukcji emisji CO2oraz związane z tym wydatki. Inwestując w ekologiczne inicjatywy i restrukturyzując ramy operacyjne w celu priorytetowego traktowania zrównoważonego rozwoju, przedsiębiorstwa aktywnie ograniczają swój ślad węglowy, ostatecznie przyczyniając się do tworzenia bardziej ekologicznego i bardziej świadomego środowiskowo krajobrazu biznesowego. To kompleksowe badanie analizuje najnowsze postępy w tworzeniu zielonych miejsc pracy i rozwoju energii odnawialnej. Strategie ograniczania emisji CO2 stosowane przez takie firmy jak IKEA, Google, Unilever czy Tesla pokazują, że nie tylko pozytywnie wpływają na środowisko, ale mogą być także opłacalne dla ich przedsiębiorstw i gwarantować godną pracę pracownikom.
EN
Purpose: The aim of the article is to present the development perspective of the e-commerce market area and courier services, taking into account the time of uncertainty (the prospect of a pandemic), based on selected data from the Pointpack company and secondary data. Design/methodology/approach: The topic includes an analysis (case study) based on the example of Pointpack and data that has been examined by experts, as well as secondary data, a report on the state of the e-commerce market in Poland. Findings: The analysis showed a significant development of the e-commerce market and consumer activity despite the times of uncertainty (pandemic, war). Research limitations/implications: The research has been limited to data obtained from a single source and limited resources (a selected segment of the market and consumers), hence future research can be extended to different levels and theoretical areas. It is important to conduct further research in this area to increase their universality. An interesting comparative study would be an analysis of consumer behavior in the perspective of sending and receiving parcels in selected regions of the country. Practical implications: The described data and case study analyzes may indicate to organizations that the introduction of courier services to points of sale (or service) is today a necessity and a future in acquiring new customers. Social implications: The development of the e-commerce market associated with sending and collecting parcels in stores contributes to the development of CSR attitudes of the organization by reducing carbon dioxide to the environment and building responsible customer attitudes.
EN
Purpose: The main purpose of this article is to evaluate the capabilities of SAP ERP software in managing an organization's logistics subsystem, identify the main strengths and weaknesses of SAP ERP software in an organization, and identify the information requirements associated with identifying logistics activities. Design/methodology/approach: In preparing the article, the author used both theoretical and empirical research methods, particularly analysis, synthesis, deduction, induction, comparison, generalization, as well as scientific observation with casual observation technique. The qualitative methods mentioned above were used to analyze the literature on the subject. Analysis was used to deepen knowledge in the area of the issues under study, as well as to identify their interrelationships and the relationships that exist between them. Deduction, for the process of inferring the particular from the general. Induction was used during observation. Comparison was mainly used to identify similarities and differences in the use of SAP ERP software in the various logistics subsystems. Inference was used to develop conclusions, included at the end of this article. Using the aforementioned methods, it was possible to evaluate the functionality of SAP ERP software in the management of the enterprise's logistics subsystems, to identify the main advantages and disadvantages of SAP ERP software in the enterprise, and to identify the information needs related to logistics activities in the enterprise. Findings: Modern enterprises operate in a highly competitive environment, so they need to quickly adapt to changes occurring in their environment: near and far. This is possible thanks to the implementation of modern tools, methods or techniques that enable continuous management of all departments of the enterprise, including logistics system. Originality/value: This article is addressed to theoreticians and practitioners of business management. Theoreticians reading this article will find a sentiment of current data on SAP ERP software and the scale of possibilities for its use. Practitioners, in turn, will find useful tips on where SAP ERP software can be implemented or how to improve the form of its use in an enterprise.
EN
Purpose: This article presents the limitations and opportunities for implementing Industry 4.0 solutions in cluster enterprises in the context of the results of studies of their digital maturity. Design/Methodology/Approach: The article uses the following research methods: the analysis of domestic and foreign literature on the subject, the analysis of secondary sources (the results of research by other authors, the results of a study of digital maturity of enterprises belonging to several clusters in Poland and enterprises outside the clusters, the data of the Digital Economy and Society Index 2022 report), induction and deductive reasoning. Findings: Compared to EU countries, companies in Poland (especially SMEs) show a low level of digital maturity necessary to implement Industry 4.0 solutions (including big data technologies, cloud solutions, and artificial intelligence). In fact, this is a solid barrier to improving and maintaining the competitiveness of companies in the conditions of the fourth industrial revolution. Moreover, it stems from certain exo- and endogenous barriers. The research on behalf of the Future Industry Platform among companies participating in clusters revealed that their members show a higher degree of digital maturity than those outside such forms of network cooperation. It indicates more significant opportunities for cluster companies to implement Industry 4.0 solutions. Membership in a cluster represents an opportunity for them to reduce barriers to digitisation. The research results confirm that companies that are members of clusters are more innovative and competitive entities that can function more effectively and efficiently in the digital economy. Practical implications: The article discusses a unique methodology for measuring the digital maturity of enterprises from several clusters in Poland, which business entities can use and apply for self-assessment. The presented research results and information on the barriers and limitations of digitisation will allow government representatives and other institutions to choose appropriate tools to support enterprises in Poland (especially in the SME sector), facilitating the implementation of Industry 4.0 solutions. Originality/value: The study presents research results on cluster enterprises’ digital maturity using an innovative method. It discusses them in the context of existing limitations in implementing Industry 4.0 solutions in Poland. It highlights the importance of clusters for improving the ability of enterprises to effectively use digital technologies for the success of the enterprise in the conditions of the fourth industrial revolution.
EN
Purpose: The objective of the paper is to assess the degree of influence of determinants from the environment and the internal environment of SMEs on the growth of their innovation potential (IP) and to verify the moderating effect of the cooperation with external actors and financial condition on the relationship between the influence of external and internal determinants on the innovation potential of the investigated enterprises during the COVID-19 pandemic. Design/methodology/approach: To achieve the paper’s objective regression analysis has been applied. Findings: The paper presents the results of empirical research conducted among Polish SMEs during the pandemic period in 2021. The results reveal that financial condition constitutes a significant moderator of the relationship between determinants coming from the company's environment and their level of SME innovation potential. Furthermore, it has been demonstrated that cooperation with entities responsible for helping to implement innovation significantly moderates the relationship between the influence of determinants coming from the internal environment of SMEs and their innovation potential. It has been also found, on the basis of a multivariate regression model, that among external determinants the strongest predictors of IP growth were socio-cultural and demographic factors, and among internal determinants: the quality management sphere and the financial sphere of the surveyed SMEs. Research limitations/implications: The main limitation of the conducted research is the impact of the pandemic conditions and also the location of the investigated SMEs in the region of the Lower Silesian Voivodship. Practical implications: The paper provides practical knowledge regarding the determinants of acting in the conditions related to a pandemic crisis. Originality/value: The paper provides new knowledge, analyses the external conditions and the internal environment of SMEs during the COVID-19 pandemic in the region, which is known as one of the most innovative in Poland. The research is addressed to research scholars, business pretensioners and policy makers of innovative policy.
12
Content available remote Trudno osiągnąć porozumienie
13
Content available remote Mierniczy przysięgły - fakty, mity i co dalej?
PL
Przedsiębiorcy muszą prowadzić działalność w taki sposób, by w jak najmniejszym stopniu oddziaływała na środowisko. Czasy, kiedy można było jedynie deklarować swoje działania na rzecz zrównoważonego rozwoju, powoli dobiegają końca. Coraz szybciej nadchodzi wymóg obowiązkowego raportowania i… ponoszenia kosztów z tym związanych.
EN
The development of industrial Internet technology enterprises plays an important supporting role in green water and green mountains, as a forestry industry with both economic value and ecological value. at present, it is facing a good opportunity for development. However, industrial Internet technology enterprises are faced with many risks, such as long investment cycle, low comparative income, and their ecological value is easy to be ignored. Based on FCFF model and LINEST function, this paper studies the enterprise value evaluation and ecological development. The main conclusions are as follows: (1) the economic value of industrial Internet technology enterprises is greatly affected by non-financial factors; (2) the excess income of industrial Internet technology enterprises is affected by ecological improvement. (3) under the background of green finance, the comprehensive operation ability of enterprises can be effectively improved through internal control of enterprises, formulation of government laws and supervision of social enterprises. This study has important theoretical and practical significance for China to scientifically and reasonably evaluate the value of industrial Internet technology enterprises.
16
Content available remote Research on the influence of external search strategy on enterprise innovation
EN
Based on the matching perspective, an analytical framework including external search strategy, organisational improvisation and structural flexibility is established. The purpose of this study is to explore the influence of external search strategy on firm innovation. The results show that, first, market information search has a positive impact on innovation quality and innovation speed. Secondly, the influence of technical knowledge search on innovation quality is moderated by organisational improvisation and structural flexibility. Thirdly, technical knowledge search has a positive impact on the innovation quality of enterprises. Fourthly, technical knowledge search has a positive impact on the innovation speed of enterprises.
EN
Purpose: The paper aims to identify major components of the competitive potential of enterprises operating at the initial stage of the economic crisis caused by the COVID-19 pandemic. The research hypothesis H1 is advanced: the scope of business objects affects the selection of enterprise competitive potential components. The concept and nature of competitiveness are discussed and the subject matter of enterprise competitive potential is detailed. Design/methodology/approach: The theoretical section follows a thorough review of leading specialist literature. The empirical part, on the other hand, uses the exploratory factor analysis, which detects an optimum group of main factors and explains correlations among observable variables, serves to verify the hypothesis. The number of factors is determined by means of the Cattell scree and Kaiser criteria. Findings: The paper contains the results of research into 253 large enterprises in the Polish economy. Exploratory factor analysis is employed to define the statistically significant components of competitive potential of enterprises active in the initial phase of the economic crisis and the effect of business objectives is explored on the selection of the components of enterprise competitive potential. It is shown that, regardless of business objects, three factors, namely, innovative machinery and equipment, the financial condition of an enterprise, and human capital, are the key components of enterprise competitive potential. Practical implications: The results can be utilised by entrepreneurs as a guide to the selection of the components of enterprise competitive potential at the times of crises. Originality/value: The paper presents the results of original research into a representative group of large enterprises which can be generalised to the entire population assuming a confidence level of α = 95% and maximum error of β = 6%.
EN
Purpose: The aim of the article is to learn about the attitudes of innovative enterprises representatives towards the strength and importance of relations in regard to business environment institutions (BEI). Design/methodology/approach: The presented analyzes constitute a part of a broader study on the determinants of the quality of relations between enterprises in the quadruple helix. The article focuses on the enterprise – BEI. The research was carried out with the use of CATI method on a sample of 200 innovative enterprises Findings: The results show that in the case of the relationships strength and importance, communication is an important construct in relation to BEI. The significance of trust, commitment and satisfaction with regard to the strength and importance of the relationship between an innovative enterprise and BEI was not indicated. Moreover a high positive correlation was indicated between the individual relationship quality constructs. Research limitations/implications: The research sample is a limitation. The research was conducted on a sample of 200 innovative enterprises, but only 33% declared maintaining relations with BEI. Practical implications: The article indicates which quality constructs should be paid attention to by BEI in managing relations with enterprises. Originality/value: The article indicates that in some aspects of relationship management, communication is more important component than trust, commitment and satisfaction.
EN
Purpose: The aim of the article is to learn about the attitudes of innovative enterprises representatives towards the strength and importance of relations in regard to scientific/research and development institutions. Design/methodology/approach: The presented analyzes constitute a part of a broader study on the determinants of the quality of relations between enterprises in the quadruple helix. The article focuses on the enterprise - scientific institutions plane. The research was carried out with the use of CATI method on a sample of 200 innovative enterprises Findings: The results show that in the case of the relationships strength, communication is an important construct in relation to scientific and R&D institutions, while in the case of the relationships importance it is commitment. The significance of trust and satisfaction with regard to the strength and importance of the relationship between an innovative enterprise and scientific and research and development institutions was not indicated. Moreover a high positive correlation was indicated between the individual relationship quality constructs. Research limitations/implications: The research sample is a limitation. The research was conducted on a sample of 200 innovative enterprises, but only 22.5% declared maintaining relations with scientific and research and development institutions. Practical implications: The article indicates which quality constructs should be paid attention to by representatives of scientific and research institutions in managing relations with enterprises. Originality/value: The article indicates that in some aspects of relationship management, commitment and communication are more important components than trust and satisfaction.
EN
Aim: Running a business is correlated with incurring costs. These are related to the management of resources in enterprises, which is why they must be constantly analysed and controlled. Based on cost information, certain management decisions are made. The aim of the article is to present basic issues concerning the functioning of distribution costs in an enterprise. Design/methodology/approach: An analysis of a company's activities in terms of distribution costs was conducted. In addition, the article defines the logistical indicators and measures of an enterprise and presents expenses incurred for training in specific years. Determinations: The article presents the allocation of primary distribution costs, which are divided into storage costs, transport costs, inventory maintenance costs, and administrative costs through conducting an interview in the enterprise. Originality/Value: The results of the study can be used in the company's strategic distribution decisions.
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