Wyniki wyszukiwania - BazTech

1

Modelling of e-commerce packing line in the warehouse – case study

Kmiecik Mariusz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2023

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z. 173

329--344

EN

Purpose: The purpose of this paper is to create a simulation model of a packing line in an e-commerce activity from the perspective of a logistics operator, along with identifying recommendations for further model improvement as part of digital transformation. Design/methodology/approach: This paper uses results obtained by simulation analysis of a computer model of a process built in BPMN 2.0 notation. Data for the model was collected from process analysis, analysis of data obtained from WMS and sensors on the packaging line and from participant observation in the process. Findings: Based on the analysis, it can be concluded that the logistics operator is able to create a simulation model of the process and optimise its operations using the simulation results. The model presented can also be the basis for building a Digital Twin in the distribution network for e-commerce flows. Practical implications: The logistics operator can extend its package of services to include the construction of simulation models and, in future, can also take on the task of creating value for the network on the basis of the Digital Twin created. Originality/value: The paper presents a real-life case study related to the first phase of Digital Twin implementation, namely the creation of a simulation model to create value in the flows and improve the logistics processes involved in serving the e-commerce market.

2

Innovation management in third-party logistics

Kmiecik Mariusz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2023

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z. 168

217--229

EN

Purpose: The main purpose of the following article is to present the implementation process of interactive platform to exchange the information about innovations in the chosen international third-party company. The main identified problem is the problem connected with insufficient knowledge about innovation possible to use and even innovation already in use in the different logistics platforms when the need of its usage appears. Design/methodology/approach: Identified problem was connected with the not enough knowledge of current innovation in use or in consideration. The different platforms in the different regions or countries were not aware about technological solutions used in the whole organization and waste time and human power for searching the suitable solutions and solutions suppliers for the regional activity. Needs in this case were identified among the managers. The 60 managers from Poland, Czech Republic and Slovakia were asked about the preferred user requirements of such a tool. Findings: The proposed platform allowed implementation in the 3PL company structure the knowledge about innovation flow and make such information highly available. Currently, the innovations in the filed of 3PL activity were divided into main categories as follows: picking, packing, transportation, internal transportation, sustainable solutions, quality control, reverse logistics and claims, warehousing and Big Data analysis. A presented case study was implemented in the activity of an international 3PL company which gain the awareness of innovations which are used in the different regions or which were considered to use. Originality/value: In the following research paper were presented the knowledge about innovation sharing platform for logistics operator to facilitate their activity connected with innovations implementation and as a result to provide the logistics services in the more efficient way.

3

Coordination of transportation operations by 3PL based on real-time cloud data

Kmiecik Mariusz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2023

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z. 168

199--215

EN

Purpose: Main aim of the following paper is to present the conception of logistics coordination from the point of view of transportation actions from the perspective of the international 3PL company. Design/methodology/approach: In the paper used the case study based on the case of chosen international 3PL, where the distribution network was analyzed. Findings: 3PL is able to support the transportation planning operation in the considered distribution network by using a developed cloud-based infrastructure that supports demand forecasting tool and transportation planning. Originality/value: Paper connects the one function of logistics coordination – transportation planning – with the demand forecasting tool and the issues of 3PL. It is also shown the case study with implemented solution based on cloud infrastructure to support the transportation operations.

4

Supporting of manufacturer’s demand plans as an element of logistics coordination in the distribution network

Kmiecik Mariusz

Production Engineering Archives

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2023

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Vol. 29, Iss. 1

69--82

EN

The paper deals with the concept of centralized demand forecasting and logistical coordination in distribution networks. The aim of the paper is to relate the results provided by the forecasting tools to the basic aspects of logistical coordination. The case of 29 distribution networks in which a logistics operator (3PL) operates and provides contract logistics services to a manufacturing company is analysed. The paper partially confirms the hypothesis of better testability of forecasts based on machine learning algorithms and artificial neural networks for demand planning by the logistics operator to the manufacturer in the framework of logistics coordination in the distribution network. These algorithms perform better for networks with high specificity of flows and food networks. Traditional algorithms, on the other hand, have their better share in creating forecasts for more standard distribution networks. Addi tionally, the second hypothesis regarding the positive influence of modern technological solutions (such as the use of cloud technologies, EDI and flow tracking standards) was confirmed. Additionally, a number of factors that did not have a direct impact on forecasting errors were detailed.

5

The effects of using artificial intelligence and robotics in logistics service production: an application in 3PLS and 4PLS

Çağlar Macide Berna, Taşkın Bihter Karagöz

LogForum

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2023

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Vol. 19, no. 3

347--360

EN

Background: The purpose of this study is to investigate how artificial intelligence (AI) and robotic awareness, perceived organizational support, and competitive psychological climate approaches relate to turnover intention. In the literature, studies on robotic awareness and turnover intention have been undertaken in a variety of industries. In this respect, this study aims to address the absence in the literature of research on logistics services providers. This study aims to help businesses understand how to retain employees and foster a more inclusive and supportive workplace. Methods: The study utilizes survey information from 100 senior managers in the operations function of logistics service providers. The outcomes are obtained by modeling structural equations with SmartPLS. Data from the survey were gathered using the snowball sampling technique. Results: The results of the research reveal the effect of artificial intelligence and robotic awareness on competitive psychological and turnover intention. Conclusions: The study aims to explore the role of a competitive psychological climate and organizational support in mediating the relationship between AI and robotics awareness and turnover intention. We identify that awareness of AI and robotics has a considerable, favorable effect on the psychological climate of competition and turnover intention. We also find that the competitive psychological atmosphere has a substantial, favorable effect on turnover intention. In addition, organizational support has been demonstrated to have a substantial, favorable effect on turnover intention. However, it was not possible to identify the mediating role of organizational support and the psychological environment of competition in moderating the association between awareness of AI and robotics and turnover intention. On the basis of the research's findings, suggestions were made.

6

E-logistics and e-SCM : how to increase competitiveness

Erceg Aleksandar, Damoska-Sekulowska Jovanka

LogForum

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2019

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Vol. 15, no. 1

155--169

EN

Background: Recent technology development and the rise of e-commerce activities influenced changes in the logistics field and have "forced" companies to change their approach to logistics. On the other side, we are witnessing new developments in logistics service providers and their transformation. Competitiveness today doesn't depend only on price but also on customer service and delivery time. This can be influenced by the implementation of modern methods in logistics. Thus, logistics service providers in the global market are looked at as business partners and the relationship with logistics service company is considered as a partnership. Because of the development in technology e-logistics concept has become more frequently used since it gives concepts for information sharing and information transparency within partners within supply chains. Thus, one of the important tasks of e-logistics is to share information with its partners and with that, it can have an influence on their competitiveness. The main aim of the paper is to show that the right logistics service provider in the modern supply chain can help companies to gain and maintain competitiveness and especially by using different modern digital tools in doing business. Methods: Paper has been written based on the analyses of the reviewed literature together with determining potential influence e-logistics and e-SCM have on company's competitiveness. The case of DHL included in this study has been selected to present potentials which e-logistics have on creating a competitive advantage. Results: Research results show that use of advanced logistics operator can help companies in increasing their competitiveness in today's market. Conclusions: Customer experience, new entrants, technology collaboration vs. competition are major characteristics of the new trend and logistics service providers will need to adapt to these changes. Improved running in one of the previously mentioned areas will create and maintain the company's competitiveness and as more modern technological tools and solutions will be used, companies will be able to have more benefits.

PL

Wstęp: Rozwój technologii, który postępuje w ostatnim czasie oraz wzrost aktywności związane z e-commerce, wymusza zmiany w obszarze logistyki jak również podejście wielu firm do obszaru związanego z logistyką. Z drugiej strony można obecnie zaobserwować rozwój dostawców usług logistycznych i ich przekształcenia. W obecnych czasach konkurencyjność nie polega jedynie na cenie ale również na jakości usług oraz czasie realizacji. Wpływa to również na wdrażanie nowoczesnych metod w logistyce. W związku z rozwojem technologii, koncepcja e-logistyki jest coraz częściej wdrażana, umożliwiając wymianę informacji oraz jej przejrzystość dla wszystkich uczestników łańcucha dostaw. Dlatego też jednym z najważniejszych zadań w-logistyka jest przekaz informacji pomiędzy partnerami, co wpływa na ich konkurencyjność. Celem tej pracy jest zaprezentowanie właściwej postawy dostawcy usług logistycznych we współczesnym łańcuchu dostaw, która może pomóc uzyskać firmom przewagę konkurencyjną poprzez między innymi stosowanie najnowszych rozwiązań technologicznych. Metody: Na podstawie przeglądu literatury dokonano analizy obecnej sytuacji, następnie określono wpływ e-logistyki oraz e-SCM na konkurencyjność firmy. Na przykładzie firmy DHL zaprezentowano potencjalne korzyści e-logistyki dla podwyższenia przewagi konkurencyjnej. Wyniki: Otrzymane wyniki wskazują na uzyskanie przewagi konkurencyjnej przez operatora logistycznego, stosującego zaawansowane rozwiązania technologiczne. Wnioski: Doświadczenie klienta, nowi użytkownicy, współpraca w zakresie używanych technologii versus konkurencyjność to główne elementy charakteryzujące nowy trend, który muszą wdrożyć do swojej praktyki dostawcy usług logistycznych. Poprawa w którymkolwiek z powyższej wymienionych obszarów stwarza możliwość do utrzymania konkurencyjność firmy. Wraz ze wzrostem stosowanych nowoczesnych rozwiązań technologicznych, firmy uzyskują więcej korzyści.

7

Estimating costs of risk factors within structures of the logistics chain in metallurgical industry

Kulińska E.

Gospodarka Materiałowa i Logistyka

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2016

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nr 11

168--180

EN

The aim of this article is to show the importance of the estimating costs of risk factors within structures of the logistics chain in metallurgical industry. For enterprises operating in the metallurgical market it means a necessity to create new terms for cooperation, based on various segments of customers. Logistics services providers are those links that are included in the structure of efficient logistics chains. In the opinion of the author, the risk management in logistic chain has significant influence on the key processes of a metallurgical industry and value added understood as an earned net income. The complex identification and quantification of the processes form the grounds for the identification of risk factors and, what follows, for the implementation of the risk management system into the logistic processes in metallurgical industry. To verify this purpose, theoretical research tools were used, such as: analysis, synthesis, generalization and comparison. The scope of practical methods comprised the following: the observation method (to gather information about partners of the logistics chain at Huta Małapanew Sp. z o.o., interviews with employees, determining the interferences within and across the selected links) and the calculation and analytical methods (the analysis of characterisation principle). Created by the author, parameterization model using the apparatus of mathematical logic should be applicable, particularly using task functions in the description of cause and effect relationship as well as structural relationships that are so characteristic to the business nature of metallurgical industry. Therefore, the main scientific objective is to show a significant difference between total and actual costs of the occurrence of risk factors in logistic processes realized in metallurgical industry.

8

Logistic service providers and sustainable physical distribution

Weijers S., Glöckner H. H., Pieters R.

LogForum

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2012

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Vol. 8, no. 2

157--165

EN

Background: Logistic Service Providers main concern was to ensure reliability for a low price (Christopher, 2005). Dutch Logistic Service Providers still have these two aspects at the top of their list, but also have to take in a new aspect: sustainability. 88% Of the investigated Logistic Service Providers have included sustainability in the company's goals. These Logistic Service Providers have developed different strategies to achieve a higher level of sustainability. This paper presents the results of a study into what Logistic Service Providers say what they are doing, or intend to do, to improve sustainability for their transport services. In this way insight is given in the attitude of Dutch Logistic Service Providers towards sustainability and how they intend to translate this into business practise: internal solutions or new methods incorporating external partners. Methods: Various methods of the investigations were used, among which the analysis of the statements about the sustainabilityon the websites of various companies as well as the questionnaire per Internet. The research covered 50 largest logistics companies operating in the Netherlands and 60 companies that competed for the award "Lean and Green" advertised in the Netherlands. In addition, the Internet survey was answered by 41 companies that belong to the network of our university. Results: The investigation has shown that sustainability is handled by the logistics company as an integral part of the corporate strategy. In contrast, shippers depend in the choice of logistics services primarily on such classical aspects as the reliability or the price and the sustainability play a minor role. Conclusions: Trying to find methods to improve the sustainability, Dutch logistics service providers, in the first place, look for solutions that increase the efficiency and therefore the cost reduction potential. Solutions, which require the involvement of clients, were less often implemented, although there is a willingness of the cooperation among other logistics service providers, to reduce the transport kilometers. There is very little willingness on the side of logistics service providers to involve clients into their environmental programs. Further researches on this topic are planned.

PL

Wstęp: Niezawodność oferowanych usług dostawczych przy niskich kosztach to główny cel, do którego dążą dostawcy usług logistycznych (Christopher, 2005). Jest to również główne przesłanie holenderskich dostawców usług logistycznych, jednak coraz częściej przywiązują oni większą wagę do zrównoważonego rozwoju swojej działalności. 88% z grupy dostawców usług logistycznych, objętych tymi badaniami, uznało zrównoważony rozwój za jeden ze swoich celów korporacyjnych. Firmy logistyczne wypracowały różne strategie zrównoważonego rozwoju. W pracy przedstawiono wyniki badań na temat integracji zrównoważonego rozwoju w strategię firmy w holenderskich firmach logistycznych, jak i aspekty ich praktycznego zastosowania. Metody: W trakcie badań zastosowano różne metody, między innymi analizę oświadczeń dotyczących zrównoważonego rozwoju na stronach internetowych firm oraz wyniki ankiety przeprowadzonej przez Internet. Badaniem objęto 50 największych firm logistycznych działających w Holandii i 60 firm, które rywalizowały o nagrodę "Lean and Green" reklamowaną w Holandii. Ponadto, ankieta internetowa została wypełniona przez 41 firm, należących do sieci naszej uczelni. Wyniki: Badania wykazały, że zrównoważony rozwój jest postrzegany przez firmy logistyczne jako integralna część strategii ich przedsiębiorstwa. W przeciwieństwie do tych przedsiębiorstw, odbiorcy ich usług, w wyborze usług logistycznych kierowali się głównie klasycznymi aspektami, takimi jak niezawodność i stabilność cen, natomiast fakt przyjęcia jako strategii firmy zrównoważonego rozwoju odgrywał przy tym wyborze mniejszą rolę. Wnioski: Próbując znaleźć sposoby szerszego wdrożenia rozwoju zrównoważonego, holenderscy usługodawcy logistyczni zwracają uwagę przede wszystkim na rozwiązania zwiększające ich efektywność jak i ich potencjał redukcji kosztów. Realizowane są przede wszystkim rozwiązania wymagające mniejszego zaangażowania klienta, choć jednocześnie istnieje chęć współpracy z innymi firmami logistycznymi w celu zmniejszenia kilometrów realizowanego transportu. Jeszcze mniej wydają się dostawcy usług logistycznych być skłonni do włączenia klientów do swoich programów ochrony środowiska. Planuje się dalsze badania w tym obszarze.

9

On logistics service quality evaluation - case study

Werbińska-Wojciechowska S.

Logistics and Transport

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2011

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Vol. 13, No. 2

45-56

EN

This research intends to identify and analyze quality performance measurements used in logistics service companies. As a result, author presents the main definitions of quality and logistics service quality. Later, author investigates the main evaluation models and measures of logistics service quality which are known in the literature. In the next step, there are presented obtained quality analysis results in comparison with the knowledge about the case company present condition. The chosen case company is one of the biggest transport and logistics service providers operating in Poland.