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Employee competencies as a factor conditioning the application of empowerment

Pietroń-Pyszczek Agata, Borowska Magdalena

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 159

351--364

Purpose: The aim of this article is to determine whether the level of employee competencies are a limiting factor for the success of empowerment in Polish conditions. Design/methodology/approach: Firstly, we identified – based on the literature – the circumstances that indicate employees' maturity for empowerment. We examined the impact of these factors using a diagnostic survey method (an online questionnaire addressed to employees). In this article, we present the results concerning one of the factors, i.e. employee competencies. In the questionnaire, the respondents self-assessed their own competencies and evaluated the employer's activity in raising employee competencies. Findings: Based on literature research we assumed that empowerment cannot succeed without an appropriate level of employee maturity. This maturity should be characterized by: the level of employees' competencies – in the sense of their preparedness to perform the assigned tasks; the level and nature of employee involvement in work and company life; the approach of employees to comply with norms and rules. In this article, we presented the results of a survey on competencies. Respondents rate their competencies highly; they feel prepared to perform the tasks currently assigned to them; they declare having competencies beyond the tasks assigned; they feel ready to take on new tasks beyond their responsibilities. On this basis, we concluded that the level of preparation of employees to perform assigned tasks is not an obstacle to empowerment. Research limitations/implications: In the future, research will be continued on a larger research sample it is possible to examine how managers assess the maturity of employees and make comparisons between the opinions of employees and those of managers. Practical implications: The methodology we have used can be useful for those in charge of managing people to examine (diagnose) what are the barriers to empowerment in their organisation. Originality/value: The article addresses the problem of potential barriers to empowerment; it points to factors directly related to employees (their competencies and behaviours). We hope that our research will start a discussion on, e.g. cultural (social), historical, and educational barriers to empowerment in the Polish economic reality.