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EN
This study investigates whether personal commitment moderates the effect of aerospace education on service experience through quality design. A cross-sectional study using a close-ended questionnaire was administered to a sample of 174 aviation students of Moi University, Kenya. Moderated mediation analyses were conducted using the PROCESS macro in order to investigate the relationship among variables. The results showed that the association between aerospace education and service experience was significant, and this association was mediated by quality design. The mediated effect of quality design was moderated by personal commitment. Based on the findings, companies involved in aviation should focus on improving the good environment of the service encounter (i.e., education, quality design and commitment) to enhance service experience. The findings made a contribution in terms of allowing us to understand the factors that can enhance service experience in the aviation industry.
EN
The objective of all universities in the Partnership of a European Group of Aeronautics and Space UniversitieS (PeGASUS) network is to offer highly relevant educational and research programmes and thereby attract the best students and scientists. Coordinated developments, exchange of students and staff and innovation are the basis on which these objectives are achieved. The paper shows how PEGASUS is contributing to the increase in students’ mobility among the partner universities, providing a tool to visualise, illustrate and quantify these flows. The tool provides a mapping of agreements and flows, using data based on a questionnaire sent to all PEGASUS partners. The data is available from the courses offered in the years 2012-2019 and has been prepared for display in the Google Earth application. It is a very flexible tool that allows for multiple searching criteria: per university of origin, per university of destination, per country, per course, etc. The current state of international exchange is shown, emphasising the noticed strengths and weaknesses. Initiatives taken to improve the weaknesses in cooperation are discussed and summed up with final conclusions.
EN
The origins of the aerospace industry go back many centuries. Everyone is familiar with the story of Icarus who having designed a pair of wings, attempted to fly. He was successful but flew too close to the sun, whereupon the adhesive used as wing fastening melted due to thermal radiation and his flight ended in disaster. At the time this would have been regarded as science fiction, but clearly some consideration had been given to aerodynamics ( for wing design), adhesives and thermal radiation.
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