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Modelling of e-commerce packing line in the warehouse – case study

Kmiecik Mariusz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2023

z. 173

329--344

Purpose: The purpose of this paper is to create a simulation model of a packing line in an e-commerce activity from the perspective of a logistics operator, along with identifying recommendations for further model improvement as part of digital transformation. Design/methodology/approach: This paper uses results obtained by simulation analysis of a computer model of a process built in BPMN 2.0 notation. Data for the model was collected from process analysis, analysis of data obtained from WMS and sensors on the packaging line and from participant observation in the process. Findings: Based on the analysis, it can be concluded that the logistics operator is able to create a simulation model of the process and optimise its operations using the simulation results. The model presented can also be the basis for building a Digital Twin in the distribution network for e-commerce flows. Practical implications: The logistics operator can extend its package of services to include the construction of simulation models and, in future, can also take on the task of creating value for the network on the basis of the Digital Twin created. Originality/value: The paper presents a real-life case study related to the first phase of Digital Twin implementation, namely the creation of a simulation model to create value in the flows and improve the logistics processes involved in serving the e-commerce market.

Wykorzystanie modeli procesów biznesowych BPMN 2.0 do identyfikacji potrzeb zdalnego uwierzytelniania

Szyjewski G.

Metody Informatyki Stosowanej

2011

nr 3

167-178

According to Business Process Management (BPM), each organization conducts certain processes that define the task grid being continuously performed in order to conduct organization's day-to-day business activity. BPM is supported by Object Management Group (OMG) which is responsible for constant development and popularization of the BPMN standard (Business Process Model and Notation). OMG's activity has resulted in creating a standard, thanks to which models are in line with BPMN specification and are understandable for each entity being involved in any stage of process life cycle. Starting from business analysis, throughout building supporting software, up to the end-users taking part in the process. Using the standard enables pointing out where exactly in the process (usually remote) communication between different organizations takes place. Using BPMN 2.0 standard enables to measure the importance of each communication event for the process run. On that basis one can also define data type being used within message and that specifically allows to identify it's value and it's potential loss in case on non-authorized takeover or message change. The article discusses the basic issues of process modeling in accordance with BPMN 2.0 standard and points out the possibilities of creating models that could be used for identification and then for securing the communication held under business process performance using proper authentication of the process participants.