Identyfikatory
Warianty tytułu
Języki publikacji
Abstrakty
Introduction/background: The concept of the public service supply chain has become increasingly popular in the science and practice of public governance. Complex supply chains are formed consisting of many organizations from different sectors. Coordination of such chains is not straightforward and deals with many organizational, social, relational, and situational challenges. This makes safety issues increasingly important. Aim of the paper: This article aims to develop a framework of the public service supply chain safety management. The usefulness of this framework was presented on the example of emergency management. Materials and methods: This article was prepared based on a critical literature review and a structured interview questionnaire conducted with 15 emergency management experts. Results and conclusions: As a result, safety management issues in the public services supply chains were described, the emergency supply chain was characterized, and the framework of the public services supply chain safety management was developed.
Rocznik
Tom
Strony
91--109
Opis fizyczny
Bibliogr. 67 poz.
Twórcy
- Department of Management and Logistics, Silesian University of Technology
Bibliografia
- 1. Afshar, A., and Haghani, A. (2012). Modeling integrated supply chain logistics in real-time large-scale disaster relief operations. Socio-Economic Planning Sciences, Vol. 46, Iss. 4, pp. 327-338.
- 2. Amann, M., Roehrich, J.K., Eßig, M., and Harland, C. (2014). Driving sustainable supply chain management in the public sector: The importance of public procurement in the European Union. Supply Chain Management, Vol. 19, Iss. 3, pp. 351-366.
- 3. Ansell C., Trondal J. (2018). Governing Turbulence: An Organizational-Institutional Agenda. Perspectives on Public Management and Governance, Vol. 1, Iss. 1, pp. 43-57.
- 4. Ansell, C., Trondal, J., & Øgård, M. (2017). Governance in turbulent times. Oxford: Oxford University Press.
- 5. Arlbjørn, J.S., Freytag, P.V., and de Haas, H. (2011). Service supply chain management: A survey of lean application in the municipal sector. International Journal of Physical Distribution and Logistics Management, Vol. 41, Iss. 3, pp. 277-295.
- 6. Baltacioglu, T., Ada, E., Kaplan, M.D., Yurt, O., and Kaplan, Y.C. (2007). A new framework for service supply chains. Service Industries Journal, Vol. 27, Iss. 2, pp. 105-124.
- 7. Banomyong, R., Varadejsatitwong, P., and Oloruntoba, R. (2019). A systematic review of humanitarian operations, humanitarian logistics and humanitarian supply chain performance literature 2005 to 2016. Annals of Operations Research, Vol. 283, No. 1-2, pp. 71-86.
- 8. Berthod, O., Grothe-Hammer, M., Müller-Seitz, G., Raab, J., and Sydow, J. (2017). From high-reliability organizations to high-reliability networks: The dynamics of network governance in the face of emergency. Journal of Public Administration Research and Theory, Vol. 27, Iss. 2, pp. 352-371.
- 9. Boyne, G.A. (2002). Public and private management: what's the difference? Journal of Management Studies, Vol. 39, Iss. 1, pp. 97-122.
- 10. Bryson, J.M., Crosby, B.C., and Stone, M.M. (2006). The Design and Implementation of Cross-Sector Collaborations: Propositions from the Literature. Public Administration Review, Vol. 66, Iss. 1, pp. 44-55.
- 11. Caceres, S.A., Yin, R., Tyrrell, A., Gaubatz, J.H., and Williams, S. (2016). Introducing a Framework for Evaluating Service Delivery in Sector Evaluations: Urban Transport, Water and Sanitation, and Nutrition. IEG Working Paper, No. 3. Washington: The World Bank Group.
- 12. Chodyński, A. (2014). Sieciowość w zarządzaniu bezpieczeństwem na poziomie regionalnym i lokalnym. Bezpieczeństwo. Teoria i Praktyka, Vol. 1, p. 13-27.
- 13. Choudhury, T.T., Paul, S.K., Rahman, H.F., Jia, Z., and Shukla, N. (2020). A systematic literature review on the service supply chain: research agenda and future research directions. Production Planning and Control, Vol. 31, Iss. 16, pp. 1363-1384.
- 14. Comfort, L.K. (2007). Crisis Management in Hindsight: Cognition, Communication, Coordination, and Control. Public Administration Review, Vol. 67, pp. 189-197.
- 15. Commission Notice Reporting Guidelines on Disaster Risk Management, Art. 6(1)d of Decision No 1313/2013/EU2019/C 428/07 (C/2019/8929).
- 16. Decision (EU) 2019/420 of the European Parliament and of the Council of 13 March 2019 amending Decision No 1313/2013/EU on a Union Civil Protection Mechanism (PE/90/2018/REV/1).
- 17. Deng, F., Zhang, X., Liang, X., Guo, Z., and Bao, C. (2016). Earthquake disaster emergency supply chain performance evaluation based on triangular fuzzy numbers. IEEE International Conference on Industrial Engineering and Engineering Management 2016-December,7798124, pp. 1483-1487.
- 18. Dubey, R., Gunasekaran, A., Bryde, D.J., Dwivedi, Y.K., and Papadopoulos, T. (2020) Blockchain technology for enhancing swift-trust, collaboration and resilience within a humanitarian supply chain setting. International Journal of Production Research, Vol. 58, Iss. 11, pp. 3381-3398.
- 19. Ellram, L.M., Tate, W.L., and Billington, C. (2004). Understanding and Managing the Services Supply Chain. The Journal of Supply Chain Management, Vol. 40, Iss. 3, pp. 17-32.
- 20. Esain, A.E., Aitken, J., Williams, S.J., and Kumar, M. (2016). Reverse exchange: classifications for public service SCM. Supply Chain Management, Vol. 21, Iss. 2, pp. 216-227.
- 21. Essig, M., Hülsmann, M., Kern, E.M., and Klein-Schmeink, S. (2013). Supply Chain Safety Management. Security and Robustness in Logistics. Berlin: Springer-Verlag.
- 22. Ficoń, K. (2011). Logistyka kryzysowa: procedury, potrzeby, potencjał. Warszawa: Bel Studio.
- 23. Frączkiewicz-Wronka, A. (2009). Poszukiwanie istoty zarządzania publicznego. In: Frączkiewicz-Wronka, A. (red.), Zarządzanie publiczne – elementy teorii i praktyki (pp. 19-53). Katowice: Wydawnictwo Akademii Ekonomicznej w Katowicach.
- 24. Gazley, B. (2013). Building Collaborative Capacity for Disaster Resiliency. In: Kapucu N., Hawkins C.V., and Rivera F.I. (Eds.), Disaster Resiliency Interdisciplinary Perspectives (pp. 106-120). New York-London: Routledge, Taylor & Francis Group.
- 25. Grant, M.J., and Booth, A. (2009). A typology of reviews: An analysis of 14 review types and associated methodologies. Health Information and Libraries Journal, Vol. 26, Iss. 2, pp. 91-108.
- 26. Haimes, Y.Y. (2011). Responses to Terje Aven's Paper: On Some Recent Definitions and Analysis Frameworks for Risk, Vulnerability, and Resilience. Risk Analysis, Vol. 31, Iss. 5, pp. 689-692.
- 27. Hussain, M., Al-Aomar, R., and Melhem, H. (2019). Assessment of lean-green practices on the sustainable performance of hotel supply chains. International Journal of Contemporary Hospitality Management, Vol. 31, Iss. 6, pp. 2448-2467.
- 28. ISO 28001:2007 – Security management systems for the supply chain – Best practices for implementing supply chain security, assessments, and plans – Requirements and guidance.
- 29. Kapucu, N. (2006). Interagency communication networks during emergencies: Boundary spanners in multiagency coordination. American Review of Public Administration, Vol. 36, Iss. 2, pp. 207-225.
- 30. Kauf, S. (2017). Współpraca partnerska w łańcuchu dostaw jako warunek sprawnego zarządzania sektorem publicznym. Gospodarka Materiałowa i Logistyka, Nr 10, s. 2-8.
- 31. Kovács, G., Tatham, P., and Larson, P.D. (2012). What skills are needed to be a humanitarian logistician? Journal of Business Logistics, Vol. 33, Iss. 3, pp. 245-258.
- 32. Kożuch, B., and Kożuch, A. (ed.) (2011). Usługi publiczne, organizacja i zarządzanie. Kraków: Monografie i Studia Instytutu Spraw Publicznych Uniwersytetu Jagiellońskiego.
- 33. Kumar, S., and Havey, T. (2013). Before and after disaster strikes: A relief supply chain decision support framework. International Journal of Production Economics, Vol. 145, Iss. 2, pp. 613-629.
- 34. Lambert, D.M., and Enz, M.G. (2017). Issues in Supply Chain Management: Progress and potential. Industrial Marketing Management, Vol. 62, pp. 1-16.
- 35. Laporte, T.R., and Consolini, P.M. (1991). Working in practice but not in theory: Theoretical challenges of "high-reliability organizations". Journal of Public Administration Research and Theory, Vol. 1, Iss. 1, pp. 19-48.
- 36. Leksono, E.B., Suparno, and Vanany, I. (2018). Development of performance indicators relationships on sustainable healthcare supply chain performance measurement using balanced scorecard and DEMATEL. International Journal on Advanced Science, Engineering and Information Technology, Vol. 8, Iss. 1, pp. 115-122.
- 37. Lemke, M.K., Apostolopoulos, Y., and Sönmez, S. (2020). A novel COVID-19 based truck driver syndemic? Implications for public health, safety, and vital supply chains. American Journal of Industrial Medicine, Vol. 63, Iss. 8, pp. 659-662.
- 38. Mafini, C. (2016). Barriers to public supply chain management strategy implementation: An exploratory diagnosis. Problems and Perspectives in Management, Vol. 14, Iss. 3, pp. 256-265.
- 39. Malindžák, D., and Olejarz, T. (2017). Logistyka w zarządzaniu kryzysowym. Przegląd Nauk o Obronności, Vol. 4, No. 2, pp. 137-147.
- 40. Marucheck, A., Greis, N., Mena, C., and Cai, L. (2011). Product safety and security in the global supply chain: Issues, challenges and research opportunities. Journal of Operations Management, Vol. 29, Iss. 7-8, pp. 707-720.
- 41. McCarter, M.W., and Fudge Kamal, D. (2013). Recognizing and resolving social dilemmas in supply chain public-private partnerships. Journal of Business Logistics, Vol. 34, Iss. 4, pp. 360-372.
- 42. Meijer, A., and Bolívar, M.P.R. (2016). Governing the smart city: a review of the literature on smart urban governance. International Review of Administrative Sciences, Vol. 82, Iss. 2, pp. 392-408.
- 43. Mollenkopf, D.A., Ozanne, L.K., and Stolze, H.J. (2020). A transformative supply chain response to COVID-19. Journal of Service Management, Article in Press.
- 44. NCMP 2017. The National Crisis Management Plan, part A, The Government Centre for Security, https://rcb.gov.pl/wp-content/uploads/RCB-KPZK-cz%C4%99%C5%9B%C4% 87-A.pdf (8 March 2021).
- 45. Newbert, S.L. (2007). Empirical research on the resource-based view of the firm: an assessment and suggestions for future research. Strategic Management Journal, Vol. 28, Iss. 2, pp.121-146.
- 46. Nkwanyana, N.S., and Agbenyegah, A.T. (2020). The effect of supply chain management in governance: Public sector perspectives. Journal of Transport and Supply Chain Management, Vol. 14, article 493.
- 47. Odlanicka-Poczobutt, M. (2016). Modele procesów logistycznych w sądownictwie powszechnym. Gliwice: Wydawnictwo Politechniki Śląskiej.
- 48. Osborne, S.P., Radnor, Z., and Nasi, G. (2012). A new theory for public service management? Towards a (public) service-dominant approach. American Review of Public Administration Review, Vol. 43, Iss. 2, pp. 135-158.
- 49. Peck, H. (2006). Reconciling supply chain vulnerability, risk and supply chain management. International Journal of Logistics: Research and Applications, Vol. 9, Iss. 2, pp. 127-142.
- 50. Peterson, M.R., Young, R.R., and Gordon, G.A. (2016). The application of supply chain management principles to emergency management logistics: An empirical study. Journal of Emergency Management, Vol. 14, Iss. 4, pp. 245-258.
- 51. Qin, X., Godil, D.I., Khan, M.K., Sarwat, S., Alam, S., and Janjua, L. (2021). Investigating the effects of COVID-19 and public health expenditure on global supply chain operations: an empirical study. Operations Management Research, Article in Press.
- 52. Rajani, R.L., and Heggde, G.S. (2020). Capacity management strategies in supply chains - A critical review and directions for future. International Journal of Business Excellence, Vol. 21, Iss. 1, pp. 81-117.
- 53. Roberts, K.H. (1989). New challenges in organizational research: High reliability organizations. Organization & Environment, Vol. 3, Iss. 2, pp. 111-125.
- 54. Seepma, A.P., de Blok, C., and Van Donk, D.P. (2020). Designing digital public service supply chains: four country-based cases in criminal justice. Supply Chain Management Article in Press.
- 55. Sienkiewicz-Małyjurek, K. (2012). Uwarunkowania i bariery w logistycznym wymiarze zarządzania kryzysowego. Logistyka, vol. 6, pp. 5-8.
- 56. Sienkiewicz-Małyjurek, K. (2015). Skuteczne zarządzanie kryzysowe, Warszawa: Difin.
- 57. Sienkiewicz-Małyjurek, K. (2019). Antecedents of collaboration and drivers of relational risk in public safety networks. International Journal of Emergency Services, Vol. 9, Iss. 1, pp. 56-68.
- 58. Szymczak, M. (2015). Idea smart convenience w łańcuchach dostaw produktów żywnościowych. Logistyka, no. 3, pp. 13-16.
- 59. Timperio, G., Panchal, G.B., De Souza, R., Goh, M., and Samvedi, A. (2016). Decision making framework for emergency response preparedness: A supply chain resilience approach. IEEE International Conference on Management of Innovation and Technology, ICMIT 2016 7605011, pp. 78-82.
- 60. Turner, B.L., Kasperson, R.E., Matson, P.A., McCarthy, J.J., Corell, R.W., Christensen, L., Eckley, N., Kasperson, J.X., Luers, A., Martello, M.L., Polsky, C., Pulsipher, A., and Schiller, A. (2003). A framework for vulnerability analysis in sustainability science. Proceedings of the National Academy of Sciences of the United States of America, Vol. 100, Iss. 14, pp. 8074-8079.
- 61. Twaróg, S. (2014). Miejsce i użyteczność logistyki w zarządzaniu szpitalami. Logistyka, no. 5, pp. 2114-2118.
- 62. Van Wassenhove, L.N. (2006). Blackett memorial lecture humanitarian aid logistics: Supply chain management in high gear. Journal of the Operational Research Society, Vol. 57, Iss. 5, pp. 475-489.
- 63. Van Wassenhove, L.N., and Pedraza Martinez, A.J. (2012). Using OR to adapt supply chain management best practices to humanitarian logistics. International Transactions in Operational Research, Vol. 19, Iss. 1-2, pp. 307-322.
- 64. Vecchi, V., Cusumano, N., and Boyer, E.J. (2020). Medical Supply Acquisition in Italy and the United States in the Era of COVID-19: The Case for Strategic Procurement and
- Public-Private Partnerships. American Review of Public Administration, Vol. 50, Iss. 6-7, pp. 642-649.
- 65. Wang, Y., Wallace, S.W., Shen, B., and Choi, T.-M. (2015). Service supply chain management: A review of operational models. European Journal of Operational Research Vol. 247, Iss. 3, pp. 685-698.
- 66. Waugh, Jr., W.L., and Straib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, Vol. 66, No. 1, pp. 131-140.
- 67. Wolniak, R., and Jonek-Kowalska, I. (2020). The level of the quality of life in the city and its monitoring. Innovation, Article in Press.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-f23c70fd-b5a2-4907-b020-764032a5862a