Management and administrative insight for the universities : high stress, low satisfaction and no commitment

• Autorzy: Haque Adnan Ul , Nair Sree Lekshmi Sreekumaran , Kucukaltan Berk

Identyfikatory

DOI

10.17512/pjms.2019.20.2.20

Warianty tytułu

PL

Zarządzanie i wnikliwość administracyjna dla uniwersytetów : wysoki stres, niska satysfakcja i brak zobowiązań

• Języki publikacji: EN

Abstrakty

EN

This comparative study examines the moderating effect of occupational stress (OS) on the job satisfaction (JS) and organisational commitment (OC) of the university personnel in the United Kingdom (UK) and Pakistan with an attempt to provide managerial implications to managers, administrators and supervisors. To do this, the study initially employed probability and non-probability sampling techniques in order to reach 308 respondents determined through the margin of error (M.E) while effectively using referrals, networks, and gatekeepers to circulate the questionnaire. Then, the structural equation modeling (SEM) method has been used as a quantitative approach. The reported results show that the relationship between job satisfaction and organisational commitment differ for the university (teaching and non-teaching) staff in the UK (advanced economy) and Pakistan (emerging economy). The job satisfaction affects organisational commitment significantly in Pakistan while the non-significant impact is found in the UK. Moreover, the occupational stress significantly moderates the relationship between JS and OC in Pakistan whereas non-significant moderating effect reported is in the UK. Based on the analysis, different managerial implications are proposed to reduce occupational stress, increase job satisfaction and maintain higher organisational commitment, which in turn, improve organisational performance.

PL

To badanie porównawcze analizuje moderujący wpływ stresu zawodowego (OS) na zadowolenie z pracy (JS) i zaangażowanie organizacyjne (OC) personelu uniwersyteckiego w Zjednoczonym Królestwie (Wielka Brytania) i Pakistanie, próbując dostarczyć menedżerom implikacji zarządczych, administratorzy i przełożeni. W tym celu w badaniu początkowo zastosowano techniki próbkowania prawdopodobieństwa i niewiarygodności, aby dotrzeć do 308 respondentów określonych na podstawie marginesu błędu (M.E), jednocześnie skutecznie wykorzystując polecenia, sieci i strażników w celu rozpowszechnienia kwestionariusza. Następnie zastosowano metodę modelowania równań strukturalnych (SEM) jako podejście ilościowe. Zgłoszone wyniki pokazują, że związek między satysfakcją z pracy a zaangażowaniem organizacyjnym jest różny w przypadku pracowników uniwersytetów (nauczycieli i osób niebędących nauczycielami) w Wielkiej Brytanii (gospodarka zaawansowana) i Pakistanie (gospodarka wschodząca). Zadowolenie z pracy ma znaczący wpływ na zaangażowanie organizacyjne w Pakistanie, podczas gdy niewielki wpływ występuje w Wielkiej Brytanii. Ponadto stres zawodowy znacząco moderuje związek między JS a OC w Pakistanie, podczas gdy zgłaszany nieistotny efekt moderujący występuje w Wielkiej Brytanii. Na podstawie analizy proponuje się różne implikacje zarządcze w celu zmniejszenia stresu zawodowego, zwiększenia satysfakcji z pracy i utrzymania większego zaangażowania organizacyjnego, co z kolei poprawia wydajność organizacyjną.

Słowa kluczowe

EN

comparative analysis; job satisfaction; occupational stress; organisational commitment; university personnel

PL

analiza porównawcza; zadowolenie z pracy; stres zawodowy; zaangażowanie organizacyjne; personel uniwersytecki

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2019
• Tom: Vol. 20, No. 2
• Strony: 236--255
• Opis fizyczny: Bibliogr. 46 poz., tab.

Twórcy

autor

Haque Adnan Ul

• Business Administration, Yorkville University, Canada

autor

Nair Sree Lekshmi Sreekumaran

• Business Administration, University of Wales Trinity Saint David, United Kingdom, Faculty of Business and Management, DBA

autor

Kucukaltan Berk

• School of Applied Science, Trakya University, Edirne, Turkey
• School of Management, University of Bradford, Bradford, UK

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).