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Management and administrative insight for the universities : high stress, low satisfaction and no commitment

Treść / Zawartość
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Warianty tytułu
PL
Zarządzanie i wnikliwość administracyjna dla uniwersytetów : wysoki stres, niska satysfakcja i brak zobowiązań
Języki publikacji
EN
Abstrakty
EN
This comparative study examines the moderating effect of occupational stress (OS) on the job satisfaction (JS) and organisational commitment (OC) of the university personnel in the United Kingdom (UK) and Pakistan with an attempt to provide managerial implications to managers, administrators and supervisors. To do this, the study initially employed probability and non-probability sampling techniques in order to reach 308 respondents determined through the margin of error (M.E) while effectively using referrals, networks, and gatekeepers to circulate the questionnaire. Then, the structural equation modeling (SEM) method has been used as a quantitative approach. The reported results show that the relationship between job satisfaction and organisational commitment differ for the university (teaching and non-teaching) staff in the UK (advanced economy) and Pakistan (emerging economy). The job satisfaction affects organisational commitment significantly in Pakistan while the non-significant impact is found in the UK. Moreover, the occupational stress significantly moderates the relationship between JS and OC in Pakistan whereas non-significant moderating effect reported is in the UK. Based on the analysis, different managerial implications are proposed to reduce occupational stress, increase job satisfaction and maintain higher organisational commitment, which in turn, improve organisational performance.
PL
To badanie porównawcze analizuje moderujący wpływ stresu zawodowego (OS) na zadowolenie z pracy (JS) i zaangażowanie organizacyjne (OC) personelu uniwersyteckiego w Zjednoczonym Królestwie (Wielka Brytania) i Pakistanie, próbując dostarczyć menedżerom implikacji zarządczych, administratorzy i przełożeni. W tym celu w badaniu początkowo zastosowano techniki próbkowania prawdopodobieństwa i niewiarygodności, aby dotrzeć do 308 respondentów określonych na podstawie marginesu błędu (M.E), jednocześnie skutecznie wykorzystując polecenia, sieci i strażników w celu rozpowszechnienia kwestionariusza. Następnie zastosowano metodę modelowania równań strukturalnych (SEM) jako podejście ilościowe. Zgłoszone wyniki pokazują, że związek między satysfakcją z pracy a zaangażowaniem organizacyjnym jest różny w przypadku pracowników uniwersytetów (nauczycieli i osób niebędących nauczycielami) w Wielkiej Brytanii (gospodarka zaawansowana) i Pakistanie (gospodarka wschodząca). Zadowolenie z pracy ma znaczący wpływ na zaangażowanie organizacyjne w Pakistanie, podczas gdy niewielki wpływ występuje w Wielkiej Brytanii. Ponadto stres zawodowy znacząco moderuje związek między JS a OC w Pakistanie, podczas gdy zgłaszany nieistotny efekt moderujący występuje w Wielkiej Brytanii. Na podstawie analizy proponuje się różne implikacje zarządcze w celu zmniejszenia stresu zawodowego, zwiększenia satysfakcji z pracy i utrzymania większego zaangażowania organizacyjnego, co z kolei poprawia wydajność organizacyjną.
Rocznik
Strony
236--255
Opis fizyczny
Bibliogr. 46 poz., tab.
Twórcy
  • Business Administration, Yorkville University, Canada
  • Business Administration, University of Wales Trinity Saint David, United Kingdom, Faculty of Business and Management, DBA
  • School of Applied Science, Trakya University, Edirne, Turkey
  • School of Management, University of Bradford, Bradford, UK
Bibliografia
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  • 4. Chraif, M., and Aniţei, M. (2011). Romanian Students’ Attachment and Involvement towards Attending to National and International Conferences, Procedia - Social and Behavioral Sciences, 29, 2644-2650.
  • 5. Cicei, C.C. (2012). Occupational stress and organizational commitment in Romanian public organizations, Procedia - Social and Behavioral Sciences, 33, 1077-1081.
  • 6. Cohen, L., Manion, L., and Morrison, K. (2011). Research Methods in Education, 7th Edition, London: Routledge.
  • 7. Danish, R.Q., Draz, U., and Ali, H.Y. (2015). Impact of Organizational Climate on Job Satisfaction and Organizational Commitment in Education Sector of Pakistan, American Journal of Mobile Systems, Applications and Services, 1(2), 102-109.
  • 8. Faizan, R., and Haque, A.U. (2019). Working Efficiency of Contrasting Genders under Eustress, Distress, Hyper-Stress, and Hypo-Stress, Prabandhan: Indian Journal of Management, 12(11), 32-45.
  • 9. Feldman, A.S., and Moore, W.E. (1982). Labor commitment and social change in developing areas. Connecticut: Greenwood Press Publishers.
  • 10. Garland, B.E., Mccarty, W.P., and Zhao, R. (2009) Job Satisfaction and organizational commitment in prisons, An Examination of Psychological Staff Teachers and Unit management staff, Criminal Justice and Behavior, 36(2), 163-183.
  • 11. Hair, J.F., Hult, G.T.M., Ringle, C.M., and Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM), 2nd Edition, Sage: Thousand Oaks.
  • 12. Haque, A.U., and Aston, J. (2016). A Relationship between Occupational Stress and Organizational Commitment of IT Sector's Employees in Contrasting Economies, Polish Journal of Management Studies, 14(1),95-105.
  • 13. Haque, A.U., Aston, J., and Kozlovski, E. (2018). The Impact of Stressors on Organizational Commitment of Managerial and Non-Managerial Personnel in Contrasting Economies, International Journal Business, 23(2), 166-182.
  • 14. Haque, A.U., Aston, J., and Kozlovski, E. (2016). Do causes and consequences of stress affect genders differently at operational level? Comparison of the IT sectors in the UK and Pakistan, International Journal of Applied Business and Management Studies, 1(1), 1-7.
  • 15. Haque, A.U., Faizan, R., Zehra, N., Baloch, A., Nadda, V., and Riaz, F. (2015). Leading Leadership Style to Motivate Cultural-Oriented Female Employees in the Developing Country: I.T Responses from Pakistan, International Journal of Academic Research in Business and Social Sciences, 5(9), 282-302.
  • 16. Haque, A.U., and Oino, I. (2019). Managerial challenges for software houses related to work, worker and workplace: stress reduction and sustenance of human capital, Polish Journal of Management Studies, 19(1), 170-189.
  • 17. Haque, A.U., and Yamoah, F. (2014). Gender Employment Longevity: I.T Staff Response to Organizational Support in Pakistan, International Journal of Academic Research in Business and Social Sciences, 4(12), 324-347.
  • 18. Iverson, R.D., and Roy, P. (1994). A casual model of behavioral commitment: evidence from a study of Australian blue-collar employee, Journal of Management, 20(1), 15-41.
  • 19. Jackson, A., and Vine, C. (2013). Learning through Theatre: The Changing Face of Theatre in Education. 3rd ed. New York: Routledge.
  • 20. Jackson, L., and Rothmann, S. (2006). Occupational Stress, Organisational Commitment, and ill-health of Educators in the North West Province, South African Journal of Education, 26(1), 75-95.
  • 21. Karasek, R., Brisson, C., Kawakami, N., Houtman, I., Bongers, P., and Amick, B. (1998). The Job Content Questionnaire (JCQ): An Instrument for Internationally Comparative Assessments of Psychosocial Job Characteristics, Journal of Occupational Health Psychology, 3(4), 322-355.
  • 22. Khatibi, A., Asadi, H., and Hamidi, M. (2009). The Relationship Between Job Stress and Organizational Commitment in National Olympic and Paralympic Academy, World Journal of Sport Sciences, 2(4), 272-278.
  • 23. Kot-Radojewska, M., Timenko, I. V., (2018). Employee loyalty to the organization in the context of the form of employment. Oeconomia Copernicana, 9(3), 511-527.
  • 24. Kumasey, S.A., Delle, E., and Ofei, B.S. (2014). Occupational Stress and Organisational Commitment: Does Sex and Managerial Status Matter? International Journal of Business and Social Research (IJBSR), 4, 173-182.
  • 25. Leblanc, D.C. (2004). Statistics: Concepts and Applications for Science, volume 2, Sudbury, UK: Jones and Bartlett Publisher.
  • 26. Lušňáková, Z., Juríčková, Z., Šajbidorová, M., Lenčéšová, S. (2019). Succession as a sustainability factor of family business in Slovakia. Equilibrium. Quarterly Journal of Economics and Economic Policy, 14(3), 503-520.
  • 27. Luthans, F. (2011). Organizational Behavior: An Evidence-based Approach, 12th Edition, USA: McGraw-Hill Irwin.
  • 28. Martins, N., and Coetzee, M. (2007). Organisational culture, employee satisfaction, perceived leader emotional competency and personality type: An exploratory study of a South African engineering company, SA Journal for Human Resource Management, 5(2), 20-32.
  • 29. Pisar, P., Bilkova, D. (2019). Controlling as a tool for SME management with an emphasis on innovations in the context of Industry 4.0. Equilibrium. Quarterly Journal of Economics and Economic Policy. 14(4).
  • 30. Porter, L.W., Steers, M.R., Mowday, T.R., and Boulian, V.P. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians, Journal of Applied Psychology, 59(5), 603-609.
  • 31. Price, J., and Mueller, C. (1981). Professional Turnover: The Case of Nurses. New York: SP Medical and Scientific Books.
  • 32. Ringle, C.M., Wende, S., and Becker, J.-M. (2015). SmartPLS 3, Boenningstedt: SmartPLS GmbH.
  • 33. Rothman, S., and Coetzer, E.P. (2002). The relationship between personality dimensions and job satisfaction, Business Dynamics, 11(1), 29-42.
  • 34. Saari, L.M., and Judge, T.A. (2004). Employee attitudes and job satisfaction, Human Resource Management, 43(4), 395-407.
  • 35. Schuler, R.S. (1979). Strategic Human Resource Management. Oxford: Blackwell Publishing.
  • 36. Shaukat, M.Z., Senin, A.A., and Ahmed, I. (2012) An exchange perspective of job satisfaction: A study of banking sector of Pakistan, Business Management Dynamics, 1(2), 59-65.
  • 37. Shore, L.M., and Martin, H.J. (1989). Job satisfaction and organizational commitment in relation to work performance and turnover intentions, Human Relations, 42(7), 625-638.
  • 38. Sroka, W., Pysz, J. K., Wróblewski, Ł., and Majerova, J. (2019). New Trends in Management: Regional and Cross-border Perspectives, UK: London Scientific.
  • 39. Šešić, M.D., & Stefanović, M. (2017). Leadership styles and values: the case of independent cultural organizations. Cultural Management: Science and Education, 1(1), 29-37.
  • 40. Tiwari, V., and Singh, S.K. (2017). Role of Occupational Stress to the Relationship between Job Satisfaction and Organizational Commitment, Purushartha: A Journal of Management Ethics and Spirituality, 9(2), 73-82.
  • 41. Tuzun, I.K. (2009). The impact of identification and commitment on job satisfaction: The case of a Turkish service provider, Management Research News, 32(8), 728-738.
  • 42. Vlacsekova, D., Mura, L. (2017). Effect of motivational tools on employee satisfaction in small and medium enterprises. Oeconomia Copernicana, 8(1), 111-130.
  • 43. Waqas, M., Qureshi, T.M., Anwar, F., and Haroon, S. (2012). Job Satisfaction of Educationists: An important Antecedent for Enhancing Service Quality in Education Sector of Pakistan, Arabian Journal of Business and Management Review (OMAN Chapter), 2(2), 33-49.
  • 44. Williams, L.J., and Hazer, J.T. (1986). Antecedents and consequences of satisfaction and commitment in turnover models: a re-analysis using latent variable structural equation methods, Journal of Applied Psychology, 72(1), 219-231.
  • 45. Wolniak, R. (2019). Operation manager and its role in the enterprise, Production Engineering Archives, 24(24), 1-4.
  • 46. Zehra, S.Z., Zehra, B., Nisa, F-U., Ali, S.Z., and Zehra, S.H. (2017). Measuring Organizational Commitment and Occupational Stress of Pakistani Doctors: Comparing Lahore and Karachi Public Hospitals in Gender Perspective, International Journal of Academic Research in Business and Social Sciences, 7(2), 247-255.
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-e8e1636f-e937-4248-b859-e668fb3c41e2
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