An examination of the relationship between flexible work arrangements, work-family conflict, organizational commitment, and job performance

Ongaki, Jacob

doi:10.2478/manment-2019-0025

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Tytuł artykułu

An examination of the relationship between flexible work arrangements, work-family conflict, organizational commitment, and job performance

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Ongaki Jacob

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DOI

10.2478/manment-2019-0025

Warianty tytułu

Badanie związku między elastycznymi ustaleniami dotyczącymi pracy, konfliktem między rodziną a pracą, zaangażowaniem organizacyjnym i wydajnością pracy

Języki publikacji

Abstrakty

Many employees are often faced with an inter-role conflict between work and that of a family in the U.S. However, business leaders and Human Resource Management (HRM) may not recognize the problem affecting white-collar employees. The purpose of this non-experimental quantitative study was to determine whether or not a relationship existed between employees’ use of flexible working arrangements as predictor variables (such as flexible work schedules and telecommuting) and work-family conflict and family-work conflict as covariate variables, and organizational outcomes (such as organizational commitment and job performance outcome variables). The selfreported survey data included 237 employees who have utilized flexible work arrangements in service organizations in the state of Texas. The inconclusive ANCOVA parametric data assumption resulted in further employ Kruskal-Wallis statistical analysis with less restrictive normality assumption The ANCOVA and Kruskal-Wallis analyses tests revealed a statistically significant result for employees’ use of flexible work options (a combination of flexible work schedules and telecommuting) to alleviate familywork conflict. The use of a single option (flexible work schedules or telecommuting) was statistically insignificant to employees. Despite the rigorous study, limitations are inevitable particularly for self-reported data and non-experimental study. The difficulty to determine the participants’ honesty unintentional misrepresentations reflected in the validity of the study (Hunter, 2012; Matsui et al., 2005). Nevertheless, the study provided insight information to organizational management not to overlook the use of flexible work arrangement practices to mitigate employees’ family-work conflict (Gözükara & Çolakoğlu, 2015) to achieve organizational outcomes. Future researchers should replicate this study to include flexible work arrangement users vs. nonflexible work arrangement employees in other states, regions, and industries.

Wielu pracowników w USA często zmaga się z wewnętrznym konfliktem roli między pracą a rodziną. Liderzy biznesu i zarządzanie zasobami ludzkimi (HRM) mogą jednak nie rozpoznać problemu dotykającego pracowników umysłowych. Celem tego nie eksperymentalnego badania ilościowego było ustalenie, czy istniał związek między korzystaniem przez pracowników z elastycznych warunków pracy jako zmiennych predykcyjnych (takich jak elastyczne harmonogramy pracy i telepraca), a konfliktem na linii praca – rodzina oraz konfliktem na linii rodzina – praca jako zmienne towarzyszące i wyniki organizacyjne (takie jak zmienne dotyczące zaangażowania organizacyjnego i wyników pracy). Dane z ankiety własnej objęły 237 pracowników, którzy skorzystali z elastycznych warunków pracy w organizacjach usługowych w stanie Teksas. Niejednoznaczne założenie danych parametrycznych ANCOVA spowodowało dalsze zastosowanie analizy statystycznej Kruskal-Wallis z mniej restrykcyjnym założeniem normalności. Analizy ANCOVA i Kruskal-Wallis wykazały statystycznie istotny wynik w zakresie korzystania przez pracowników z elastycznych opcji pracy (połączenie elastycznych harmonogramów pracy i telepracy ) w celu złagodzenia konfliktu na linii rodzina – praca. Zastosowanie jednej opcji (elastyczne harmonogramy pracy lub telepraca) było statystycznie nieistotne dla pracowników. Pomimo rygorystycznych badań ograniczenia są nieuniknione, szczególnie w przypadku danych własnych i badań nieeksperymentalnych. Trudność w ustaleniu uczciwości uczestników, niezamierzone wprowadzenie w błąd odzwierciedlone zostało w zasadności badania (Hunter, 2012; Matsui i in., 2005). Niemniej jednak badanie dostarczyło zarządowi organizacji dogłębnej informacji o nieprzeoczeniu zastosowania elastycznych praktyk w zakresie organizacji pracy w celu złagodzenia konfliktu między rodziną a pracą pracowników (Gözükara i Çolakoğlu, 2015) w celu osiągnięcia wyników organizacyjnych. Przyszli badacze powinni powtórzyć to badanie, aby uwzględnić użytkowników elastycznych organizacji pracy w porównaniu z nieelastycznymi pracownikami organizacji pracy w innych stanach, regionach i branżach.

Słowa kluczowe

flexible work arrangements flexible work schedules job performance organizational commitment telecommute work-family conflict

elastyczne warunki pracy elastyczne harmonogramy pracy wydajność pracy zaangażowanie organizacyjne telepraca konflikt praca-rodzina

Wydawca

University of Zielona Góra, Faculty of Economics and Management

Czasopismo

Management

Rocznik

2019

Tom

Vol. 23, no. 2

Strony

169--187

Opis fizyczny

Bibliogr. 43 poz., tab.

Twórcy

autor

Ongaki Jacob

Colorado Mesa University's Business, USA

Bibliografia

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Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019)

Typ dokumentu

Bibliografia

Identyfikator YADDA

bwmeta1.element.baztech-cf5e3d40-34d7-4df2-9981-32a4160e451b