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Influence of citizenship behaviour in the workplace on achieving organisational competitiveness

Treść / Zawartość
Identyfikatory
Warianty tytułu
PL
Wpływ zachowań obywatelskich w miejscu pracy na osiągnięcie konkurencyjności organizacyjnej
Języki publikacji
EN
Abstrakty
EN
This study aims to estimate the level of corporate citizenship behavior impact on organizational competitiveness. Further, the study investigates how organizational competitiveness leads to better organizational performance. This study was conducted using a descriptive research approach. The novelty of this research is that Organisational Citizenship Behaviour is studied with Organisational Performance alone which is found in the literature review. This research aims at finding the mediating effect of Organisational Competitiveness. The researcher herein used a simple random sampling technique. From the analysis, it was found that the variables considered under organizational citizenship behaviour, organizational performance and organizational competitiveness are reliable and can be considered for futuristic studies. From the analysis, it was found that Organizational Citizenship Behaviour (OCB) has a significant impact on Organizational Competitiveness. Furthermore, it was shown that organizational citizenship conduct significantly impacts organizational performance, with organizational competitiveness acting as the mediating variable. In addition to that, organizational citizenship conduct has been found to have a direct impact on the organization's performance.
PL
Niniejsze badanie ma na celu oszacowanie wpływu zachowań obywatelskich korporacji na konkurencyjność organizacji. Ponadto w badaniu zbadano, w jaki sposób konkurencyjność organizacyjna prowadzi do lepszych wyników organizacyjnych. Niniejsze badanie zostało przeprowadzone przy użyciu opisowego podejścia badawczego. Nowatorstwo tego badania polega na tym, że zachowanie obywatelskie organizacji jest badane wyłącznie na podstawie wyników organizacji, które można znaleźć w przeglądzie literatury. Badanie to ma na celu znalezienie pośredniczącego efektu konkurencyjności organizacji. Badacz zastosował tutaj prostą technikę losowego próbkowania. Na podstawie analizy stwierdzono, że zmienne brane pod uwagę w ramach zachowań obywatelskich organizacji, wydajności organizacyjnej i konkurencyjności organizacyjnej są wiarygodne i można je uwzględnić w badaniach futurystycznych. Na podstawie analizy stwierdzono, że zachowanie obywatelstwa organizacyjnego (OCB) ma istotny wpływ na konkurencyjność organizacji. Ponadto wykazano, że postawa obywatelska organizacji istotnie wpływa na wyniki organizacyjne, a konkurencyjność organizacyjna jest zmienną pośredniczącą. Ponadto stwierdzono, że postępowanie obywatelskie w organizacji ma bezpośredni wpływ na wyniki organizacji.
Rocznik
Strony
247--265
Opis fizyczny
Bibliogr. 37 poz., rys., tab.
Twórcy
  • Kalasalingam Academy of Research and Education
autor
  • Kalasalingam Academy of Research and Education
Bibliografia
  • 1.Borman, W. C., Penner, L. A., Allen, T. D. and Motowidlo, S. J., (2001). Personality predictors of citizenship performance. International Journal of Selection and Assessment, 9(1-2), 52-69.
  • 2.Chen, C., Yang, C., (2012). The Impact of Spiritual Leadership on Organizational Citizenship Behavior: A Multi-Sample Analysis. Journal of Business Ethics, 105, 107-114.
  • 3.Chin, S. T. S., Anantharaman, R. N. and Tong, D. Y. K., (2011). Emotional Intelligence and Organisational Citizenship Behaviour of Manufacturing Sector Employees: An Analysis. Management, 6(2), 107-125.
  • 4.Chompookum, D., Derr, C. B., (2004). The effects of internal career orientations on organizational citizenship behavior in Thailand. Career Development International, 9 (4), 406-423.
  • 5.Cohen, A., Vigoda, E., (2000). Do good citizens make good organizational citizens? An empirical examination of the relationship between general citizenship and organizational citizenship behavior in Israel. Administration & Society, 32(5), 596-624.
  • 6.Connie Atristain Suarez., (2013). Organizational Performance & Competitiveness: Analysis of Small Firms (Business Issues, Competition and Entrepreneurship. Management Science - Theory and Applications) Nova Publishers, UK. Ed. Edition.
  • 7.Dijke, M., Cremer, D.D., Mayer, D.M. and Quaquebeke, N.V., (2012). When does procedural fairness promote organizational citizenship behavior? Integrating empowering leadership types in relational justice models. Organizational Behavior and Human Decision Processes, 117, 235-248.
  • 8.DiPaola, M.F., Schnedier, T.L. and Staples, S.R., (2019). Evaluating school superintendents: A guide to employing processes and practices that are fair and effective. Landham, MD: Rowman & Littlefield.
  • 9.Doostar, M., Chegini, M. G. and Pourabbasi, S., (2012). Survey of relationship between spiritual intelligence and organizational citizenship behavior. Interdisciplinary Journal of Contemporary Research in Business, 3(11), 54-61.
  • 10.Jain A. K., (2009). Exploring the Relative Relevance of Organizational Citizenship Behavior and Emotional Intelligence. Journal of the Indian Academy of Applied Psychology, 35(1), 87-97.
  • 11.Jung, J.Y., Hong, S., (2008). Organizational citizenship behaviour (OCB), TQM and performance at the maquiladora. International Journal of Quality & Reliability Management, 25(8 ), 793-808.
  • 12.Huang, J., Jin, B. and Yang, C., (2004). Satisfaction with business‐to‐employee benefit systems and organizational citizenship behavior: An examination of gender differences. International Journal of Manpower, 25( 2), 195-210.
  • 13.Ingalagi, S. S., Nawaz, N., Rahiman, H. U., Hariharasudan, A. and Hundekar, V., (2021). Unveiling the Crucial Factors of Women Entrepreneurship in the 21st Century. Social Sciences, 10(5), 153, 1-12.
  • 14.Kasinathan, S., Rajee, M., (2016). Impact of Employee Engagement on Organizational Citizenship Behaviour (OCB) through Engagement drivers. Indo-Global Journal of Applied Management Science, 4(3), 44-47.
  • 15.Katz D., Kahn R.L., (1978). The Social Psychology of Organizations. New York: Wiley International.
  • 16.Kim T., Chang K., (2007). Interactional Effects of Occupational Commitment andOrganizational Commitment of Employees in Sport Organizations on Turnover Intentionsand Organizational Citizenship Behaviors. International Journal of Applied Sports Sciences, 19(2), 63-79.
  • 17.Kimemia, N., (2014). Influence of Organizational Competitiveness on the Performance of Manufacturing Micro and Small Enterprises in Kenya. IOSR Journal of Humanities and Social Science, 19, 77-86.
  • 18.Kumari. P., Thapliyal., S., (2017). Studying the impact of Organisational Citizenship Behaviour on Organisational Effectiveness. International Academic Journal of Organisational Behaviour and Human Resource Management, 4(1).
  • 19.Law, S.K. & Wong, Chi-Sum and Chen, X.Z., (2005). The construct of organizational citizenship behavior: Should we analyze after we have conceptualized?. Handbook of Organizational Citizenship Behavior. New York: Nova Science Publishers. 47-65.
  • 20.Mallick, E., Pradhan, R. K., Tewari, H. R. and Jena, L. K., (2014). Organizational Citizenship Behaviour, Job Performance and HR Practices: A Relational Perspective. Management and Labour Studies, 39(4), 449-460.
  • 21.Malik, M.E., Ghafoor, Mudasar and Iqba, H.K., (2012). Leadership and personality traits as determinants of Organizational Citizenship Behaviour (OCB) in banking sector of Pakistan. World Applied Sciences Journal, 20, 1152-1158.
  • 22.Mathur, D., Vigg, S., (2007). Organisational Citizenship behaviour: A study of manufacturing and service organisations. NICE Journal of Business, 2(2), 1-12.
  • 23.Miao, R. T., Shen, L. Z., (2011). The moderating role of gender between organizational citizenship behavior and team effectiveness. In 2011 International Conference on Management and Service Science, IEEE, 1-4.
  • 24.Modassir A., Singh T., (2008). Relationship of Emotional Intelligence with Transformational Leadership and Organizational Citizenship Behavior. International Journal of Leadership Studies, 4(1), 3-21.
  • 25.Mohammad, J., Quoquab Habib, F. and Alias, M. A., (2011). Job Satisfaction And Organisational Citizenship Behaviour: An Empirical Study at Higher Learning Institutions. Asian Academy Of Management Journal, 16(2), 149-165.
  • 26.Naghdi, M., Shatalebi, B., (2013). The predictability of the organizational citizenship behavior through emotional intelligence dimensions in personnel of Isfahan municipality. Kuwait Chapter of the Arabian Journal of Business and Management Review, 2(5), 36- 44.
  • 27.Nimran, U., (2011). Relationships between Individual Characteristics of Employees and Organizational Climate with Organizational Citizenship Behavior (OCB). Journal of Basic and Applied Scientific Research, 1(11), 2310-2313.
  • 28.Noruzy, A., Shatery, K., Rezazadeh, A. and Hatami-Shirkouhi, L., (2011). Investigation the relationship between organizational justice, and organizational citizenship behavior: The mediating role of perceived organizational support. Indian Journal of Science and Technology, 4(7), 842-847.
  • 29.Oplatka, I., (2006). Going Beyond Role Expectations: Toward an Understanding of the Determinants and Components of Teacher Organizational Citizenship Behavior. Educational Administration Quarterly, 42(3), 385-423.
  • 30.Piercy, N. F., (2002). Research in marketing: teasing with trivia or risking relevance?. European Journal of Marketing, 36(3), 350-363.
  • 31.Rahiman H. U., Nawaz N., Kodikal R. and Hariharasudan A., (2021). Effective information system and organisational efficiency. Polish Journal of Management Studies, 24(2), 398- 413.
  • 32.Sadeghi, G., Ahmadi, M. and Yazdi, M.T., (2016). The relationship between organizational citizenship behavior and organizational performance (case study: Agricultural Jihad Organization of Mazandaran Province). Problems and perspectives in management, 14, 317-324.
  • 33.Setiyono, A., Suparman, L. and Alamsyah, (2018). The effect of Leadership on Organizational Citizenship Behaviour through Work Climate and Job Satisfaction. Russian Journal of Agricultural and Socio-Economic Sciences, 76, 24-32.
  • 34.Simbine, B. D., Tukamushaba, E. K., (2020). The effect of employees’ behaviour on organisational competitiveness in hospitality. Research in Hospitality Management, 10(1), 43-49.
  • 35.Szczepańska-Woszczyna, K., Muras, W. and Pikiewicz, M., (2021) Shareholders in creating the value of IT sector companies by shaping organisational culture in the context of the digital economy. [in] Sustainability, Technology and Innovation 4.0, 304-316
  • 36.Tambe, S, Shanker, M. (2014). A Study of Organizational Citizenship Behaviour (OCB) and Its Dimensions: A Literature Review. International Research Journal of Business and Management - IRJBM, 1, 67-73.
  • 37.Vakola, M., Tsaousis, I. and Nikolaou. I., (2004). The role of Emotional Intelligence and Personality Variableson Attitudes toward Organisational Change. Journal of Managerial Psychology, 19(2), 88-110.
Uwagi
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-6ba38317-2d5c-4bf8-80e3-6b0a39722c27
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