Risk identification methodology regarding the safety and quality of railway services

• Autorzy: Nedeliaková Eva , Hranický Michal Petr , Valla Michal

Identyfikatory

DOI

10.30657/pea.2022.28.03

• Języki publikacji: EN

Abstrakty

EN

The paper deals with the implementation of a modified FMEA methodology according to the EU Commission Regulation no. 402/13 on a common safety method for risk assessment and evaluation in the railway sector. The basic goal is to create a methodology for risk identification regarding the safety of services in railway transport concerning railway crossings. Reason for this research was the fact that the manager of the railway infrastructure in Slovakia has problems related to accidents at railway crossings including problems with the quality of services when trains are delayed. Based on previous research, this area has been defined as a priority for risk identification. Accidents at level crossings are often the result of complex interactions between several factors. The results of the authors’ long-term research bring direct impact on the safety and quality of rail transport services. The first effect of the research is a detailed investigation of the causes of accidents, on which the new methodology is based. This is important because understanding the causes of accidents is the first step in eliminating them. The proposed new framework of the methodology provides guidance to the railway infrastructure manager on how to identify, analyze, evaluate and eliminate the risks of their effects.

Słowa kluczowe

EN

FMEA; methodology; railway; crossing; Slovakia

PL

metodologia; kolej; przejście; Słowacja

• Wydawca: Oficyna Wydawnicza Stowarzyszenia Menedżerów Jakości i Produkcji
• Czasopismo: Production Engineering Archives
• Rocznik: 2022
• Tom: Vol. 28, Iss. 1
• Strony: 21--29
• Opis fizyczny: Bibliogr. 51 poz., rys., tab.

Twórcy

autor

Nedeliaková Eva

• University of Zilina, Univerzitná 8215/1, 010 26 Žilina, Slovakia

autor

Hranický Michal Petr

• University of Zilina, Univerzitná 8215/1, 010 26 Žilina, Slovakia

autor

Valla Michal

• University of Zilina, Univerzitná 8215/1, 010 26 Žilina, Slovakia

Bibliografia

• 1. Act no. 135/1961 On roads (Road act), Slovak Republic.
• 2. Bartol, K.M., Martin, D.C., 1991. Management. New York: McGraw-Hill, ISBN 978-0070039261.
• 3. Broh, A.R., 1982. Managing Quality for Higher Profits: A Guide for Business Executives and Quality Managers. Boston: McGraw Hill Higher Education, ISBN 978-0070079755.
• 4. Buganová, K., Hudáková, M., 2011. Manažment rizika v podniku. Žilina: EDIS – Vydavateľstvo ŽU, ISBN 978-80554-0459-2.
• 5. Donabedian, A., 1980. Definition of Quality and Approaches to Its Assessment (Explorations in Quality Assessment and Monitoring. Health Administration Press, ISBN 978-0914904489.
• 6. Dolinayová, A., Nedeliaková, E., Nedeliak, I., 2016. Ekonomika železničnej dopravy. Žilina: EDIS-vydavateľstvo ŽU, ISBN 978-80-554-1283-2.
• 7. Dolinayová, A., Nedeliaková, E., 2015. Controlling v železničnej doprave. Bratislava: Dolis, ISBN 978-80-970419-9-1.
• 8. Drljača, M., 2019. Reversible Supply Chain Function of Competitiveness. Production Engineering Archives, 22, 30-35. DOI: 10.30657/pea.2019.22.0610.30657/pea.2019.22.06
• 9. Dvořák, Z., 2010. Riadenie rizík v železničnej doprave. Pardubice: Institut Jana Pernera, ISBN 978-80-86530-71-0.
• 10. EU Commission Regulation no. 402/13 on a common safety method for risk assessment and evaluation in the railway sector.
• 11. Feigenbaum, V.A., 1991. Total Quality Control. New York: McGraw-Hill Companies, ISBN 978-0071626286.
• 12. Flammini, F., 2012. Railway Safety, Reliability, and Security: Technologies and Systems Engineering. IGI Global, ISBN 978-1-4666-1645-5.10.4018/978-1-4666-1643-1
• 13. FRAMEWORK, C., 2012. Services. London: Rainbow Disks Ltd., ISBN 978-1906314231.
• 14. Gašparík, J., Blaho, P., Lichner, D., 2008. Základy železničnej dopravnej prevádzky. Žilina: Edis - vydavateľstvo ŽU. ISBN 978-80-8070-881-8.
• 15. Gatewood, R.D., Taylor, R.R., Ferrell, O.C., 1995. Management. Comprehension, Analysis and Application. Chicago: Irwin, ISBN 978-0256137842.
• 16. Gitlow, H., Gitlow, S., Oppenheim, A., Oppenheim, R., 1989. Tools and Methods for the Improvement of Quality. Boston: Richard D. Irwin, Inc., ISBN 0-256-05680-3.
• 17. Griffin, R.W., 1990. Management. Boston: Houghton Mifflin Company, ISBN 978-0395433331.
• 18. Hall, S., Mark, D.V.P., 2009. Level Crossings. Ian Allan Publishing, ISBN 978-0-7110-3308-5.
• 19. Hammer, M., Champy, J., 1999. Reengineering the Corporation. New York: HarperBus, ISBN 978-0887306877.
• 20. Harausová, H., 2012. Procesné prístupy v manažérstve kvality. Prešov: Prešovská univerzita v Prešove, ISBN 978-80-555-0546-6.
• 21. Hnilica, J., Fotr, J., 2009. Aplikovaná analýza rizika ve finančním managementu a investičním rozhodování. Praha: Grada Publishing, ISBN 978-80-247-2560-4.
• 22. Jones, G.R., George, J. M., Hill, Ch.W.L., 2000. Contemporary Management. Boston: Irwin – McGraw-Hill, ISBN 978-0072281477.
• 23. Juran, J.M., 2005. Critical Evaluations in Business and Management. London and New York: Routledge, Taylor & Francis Group, ISBN 978-0415325714
• 24. Kafka, T., 2009. Průvodce pro interní audit a risk management. Praha: C. H. Beck, ISBN 978-80-7400-121-5.
• 25. Knop, K., 2021. Analysing the machines working time utilization for improvement purposes. Production Engineering Archives, 27(2), 137-147, DOI: 10.30657/pea.2021.27.1810.30657/pea.2021.27.18
• 26. Kollár, V., 2013. Manažment kvality. Trenčín: Inštitút aplikovaného manažment, ISBN 978-80-89600-11-3.
• 27. Kotler, T.P., Keller, L.K., 2011. Marketing Management. New York: Pearson, ISBN 978-0132102926.
• 28. Kowalik, K., 2018. Six Sigma as a method of improving the quality of service process. Production Engineering Archives, 19, 10-15.10.30657/pea.2018.19.03
• 29. Krynke, M., Knop, K., Mielczarek, K. 2014. An identification of variables that influences on the manufactured products quality, Production Engineering Archives, 4(3), 22-25.
• 30. Łuczak, J., Matuszak-Flejszman, A. 2007. Metody i techniki zarządzania jakością. Wydawnictwo Quality Progress, Poznań.
• 31. Mateides, A. et al., 2011. Manažérstvo kvality - história, koncepty, metódy, Banská Bystrica: EPOS - vydavateľstvo Univerzity Mateja Bela, ISBN 80-8057-656-4.
• 32. Mateides, A., Závadský, J., 2015. Ako zaviesť systém riadenia kvality podľa STN EN ISO 9001: 2001 v organizácii. Bratislava: EPOS, ISBN 80-8057-632-7.
• 33. Matuszny, M., 2020. Building decision trees based on production knowledge as support in decision-making process. Production Engineering Archives 2020, 26(2), 36-40, DOI: 10.30657/pea.2020.26.0810.30657/pea.2020.26.08
• 34. Mulačová, V., Mulač, P., 2009. Obchodní podnikáni ve 21. století. Praha: Grada Publishing, ISBN 978-80-247-4780.
• 35. Nedeliaková, E., Dolinayová, A., Nedeliak, I., 2012. Manažment v železničnej doprave 2. Žilina: EDIS-vydavateľstvo Žilinskej univerity v Žiline, ISBN 978-80-554-0479-0.
• 36. Nedeliaková, E., Dolinayová, A., Nedeliak, I., 2013. Metódy hodnotenia kvality prepravných služieb. Žilina: EDIS – vydavateľstvo Žilinskej univerzity v Žiline, ISBN 978-80-554-0817-0.
• 37. Nedeliaková, E., Dolinayová, A., 2009. Manažment v železničnej doprave. Brno: Tribun EU, ISBN 978-80-7399-845-5
• 38. Nedeliaková et al., 2021. Project KEGA 014ŽU-4/2020 Six Sigma and progressive education of quality management in the study program railway transport under the requirements of transport undertaking
• 39. Niel, S., 2014. Rail safety – Challenges. Oversight Issues and Positive Train Control, Nova Science Pub Inc, ISBN: 978-1-63321-364-7.
• 40. Novák, L., Seidl, M., Šimák, L., Tomek, M., 2011. Krízové plánovanie v doprave. Žilina: EDIS – Vydavateľstvo ŽU. ISBN 978-80-554-0388-5.
• 41. Pitra, Z., 2007. Základy managementu: Management organizací v globálním světě počátku 21. století. Příbram: Professional Publishing, ISBN 808-694-633-7.
• 42. Profillidis, A.V., 2016. Railway Management and Engineering. Oxon: Routledge. ISBN 9781409464631.10.4324/9781315245362
• 43. Pyrgidis, N., 2019. Railway Transportation Systems. CRC Press, ISBN 9780367027971.
• 44. Ruth April A., Labajan, Pisut, Koomsap, 2019. Customer Journey clue-based service Failure Prevention. Produciotn Engineering Archives, 25, 21-34. DOI: 10.30657/pes.2019.25.05
• 45. Smejkal, V., Rais, K., 2010. Řízení rizik ve firmách a jiných organizacích. Praha: Grada, ISBN 978-80-247-3051-6.
• 46. Smejkal, V., Rais, K., 2013. Řízení rizik ve firmách a jiných organizacích. Praha: Grada Publishing, ISBN 978-80-247-1667-4.
• 47. Soušek, R. et al., 2010. Doprava a krizový management. Pardubice: Institut Jana Pernera, o.p.s., ISBN 978-80-86530-64-2.
• 48. Svozilová, A., 2011. Zlepšování podnikových procesů, Praha: Grada Publishing, a.s., ISBN 978-80-247-3938-0.
• 49. Tzanakakis, K., 2021. Managing Risks in the Railway System, Switzerland: Springer International Publishing, ISBN 978-3-030-66265-3.
• 50. Varcholova, T., Dubovická, L., 2008. Nový manažment rizika Bratislava. Iura Edition, ISBN 978-80-8078-191-0.
• 51. ŽSR, 2021. Internal Strategy of the Railway Infrastructure Manager.

Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).