Structural equation modelling of the relationship between TQM practices and organizational commitment in higher educational institutions

• Autorzy: Salem Milad Abdelnabi , Shawtari Fekri Ali , Shamsudin Mohd Farid , Manochehri Naser-Nick , Al Blooshi Sara Ghuloom , Alyafei Kholoud

Identyfikatory

DOI

10.17512/pjms.2019.19.2.28

Warianty tytułu

PL

Modelowanie równania strukturalnego relacji między praktykami TQM a zobowiązaniem organizacyjnym w wyższych instytucjach edukacyjnych

• Języki publikacji: EN

Abstrakty

EN

The relationship between TQM practices and organizational commitment has been widely discussed in the industrial domain, particularly in developed countries. Less attention has been given to the educational field such as higher education institutions, particularly in less developed countries. This study aims to fill this gap by investigating the relationship between the implementation of TQM practices and organizational commitment in higher educational institutions of Qatar. The data have been collected using a self-reported questionnaire distributed to all academic and administrative staff. 170 useable questionnaires were collected with a response rate of 43%. Exploratory factor analysis was applied and resulted in four dimensions of TQM and two dimensions of organizational commitment. These dimensions were confirmed using confirmatory factor analysis using AMOS. SEM was applied to the data. The results show that the implementation of TQM practices will improve the dimensions of organizational commitment. However, not all TQM practices are positive contributors to organizational commitment. Leadership, vision and stakeholders focus do not contribute positively to the organizational commitment. The limitations and recommendation for future studies were also discussed.

PL

Związek między praktykami TQM a zaangażowaniem organizacyjnym był szeroko dyskutowany w dziedzinie przemysłu, szczególnie w krajach rozwiniętych. Mniej uwagi poświęcono dziedzinie edukacji, takiej jak instytucje szkolnictwa wyższego, zwłaszcza w krajach słabiej rozwiniętych. Niniejsze badanie ma na celu wypełnienie tej luki poprzez zbadanie związku między wdrażaniem praktyk TQM a zaangażowaniem organizacyjnym w instytucjach szkolnictwa wyższego w Katarze. Dane zostały zebrane za pomocą kwestionariusza, który został przesłany do wszystkich pracowników naukowych i administracyjnych. Zebrano 170 użytecznych kwestionariuszy z odsetkiem odpowiedzi 43%. Zastosowano eksploracyjną analizę czynnikową, która zaowocowała czterema wymiarami TQM i dwoma wymiarami zaangażowania organizacyjnego. Te wymiary zostały potwierdzone przy użyciu potwierdzającej analizy czynnikowej przy użyciu AMOS. SEM zastosowano do danych. Wyniki pokazują, że wdrożenie praktyk TQM poprawi wymiary zaangażowania organizacyjnego. Jednak nie wszystkie praktyki TQM mają pozytywny wpływ na zaangażowanie organizacyjne. Koncentracja na kierownictwie, wizji i interesariuszach nie wpływa pozytywnie na zaangażowanie organizacyjne. Omówiono również ograniczenia i zalecenia dotyczące przyszłych badań.

Słowa kluczowe

EN

total quality management; organizational commitment; higher educational institution; less developed countries; structural equation modelling

PL

całkowite zarządzanie jakością; zaangażowanie organizacyjne; wyższa instytucja edukacyjna; kraje słabiej rozwinięte; modelowanie równań strukturalnych

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2019
• Tom: Vol. 19, No. 2
• Strony: 331--342
• Opis fizyczny: Bibliogr. 44 poz., rys., tab.

Twórcy

autor

Salem Milad Abdelnabi

• Community College of Qatar

autor

Shawtari Fekri Ali

• Community College of Qatar

autor

Shamsudin Mohd Farid

• University Kuala Lumpur, Malaysia

autor

Manochehri Naser-Nick

• Community College of Qatar

autor

Al Blooshi Sara Ghuloom

• Community College of Qatar

autor

Alyafei Kholoud

• Community College of Qatar

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Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019).