Wyniki wyszukiwania - Biblioteka Nauki

1

A A senior co-production? Analysis of selected cases of local initiatives for seniors in low and middle income countries

100%

Gawron G.

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tom 32(5)

29-53

EN

In 2015, the WHO Centre for Health Development established an international team of researchers to study cases of Community-Based Social Innovations that Support Older People in Low- and Middle-Income Countries. The key criterion for the selection of the analyzed projects was the direct involvement of institutional and non-institutional representatives of local communities in the implementation of projects whose main purpose was to support and activate older people. The conceptual and methodological assumptions did not refer to the idea of co-production. However, the conceptual apparatus used and the scope of the conducted exploration justify attempts to determine the potential for occurrence of the senior co-production within these initiatives. The “senior” character of the potential co-production was deliberately emphasized here, because in the presented analysis, the author focused mainly on the characteristics of activities undertaken by elderly people who each time constituted a group of basic beneficiaries (recipients) of organized services.

2

Customer as the recipient of the public administration services

100%

Stronska-Rembisz A. , Sikora M.

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tom 50

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nr 3(189)

272-282

EN

The article discusses the way of perceiving the public administration recipient in the context of services provided by this administration. The authors pay special attention to changes taking place in public institutions, resulting in a change in the perception of a recipient of public services. The work also presents the specifics of the public administration customer, applying a comparison to the company's customer.

3

Customer as the recipient of the public administration services

100%

Stronska-Rembisz A. , Sikora M.

Scientific Journal of the Military University of Land Forces

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2018

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tom Vol. 50, No. 3(189)

272--282

EN

The article discusses the way of perceiving the public administration recipient in the context of services provided by this administration. The authors pay special attention to changes taking place in public institutions, resulting in a change in the perception of a recipient of public services. The work also presents the specifics of the public administration customer, applying a comparison to the company's customer.

4

Zarządzanie jakością w usługach publicznych

100%

Frąś J.

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tom Nr 49

254-261

DE

In der Arbeit wird das Wesen des Qualitätsproblems in Öffentlichen Dienstleistungen dargestellt. Es wird auch allgemeine Charakteristik der Öffentlichen Dienstleistungen präsentiert und das Modell von Anwendung der Qualität dargestellt.

5

Rola administracji publicznej w świadczeniu usług dla obywateli w Wielkiej Brytanii

100%

Mączewski K.

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tom R. 78, nr 5

16-18

6

ANALYSIS OF THE EFFECTIVENESS OF PUBLIC SERVICES PROVISION BY LOCAL GOVERNMENTS IN THE YEARS 2007–2013

100%

Czaplak J.

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nr 2

223-243

EN

The aim of this article is a multi-faceted analysis of efficiency of public services provision on the example of Polish local governments and on the basis of local governments ranking published by daily newspaper “Rzeczpospolita”. The ranking list shows the local governments which care the most about development and quality of life. The established research period 2007–2013 will allow to answer the questions: did the leaders of ranking change and did the financial crisis in 2008–2009 have a significant impact on quality of life, and therefore on the efficiency of public services provision in the researched local governments? In the first part of this article the author considers the difficulties in defining the quality of life and public service efficiency. This chapter also presents research methods on the efficiency of public services provision used in the literature. The next part of the article includes the characteristic of local governments ranking list as a wide dataset, which characterizes efficiency of public services provision. The third part contains the analysis of the effectiveness of public services provision in the Polish local governments divided into three categories: cities with district rights, urban and rural municipalities, rural municipalities. In the last chapter of the article, a reader can be find the characteristic of the best fifteen cities with district rights in the public services provision and thus in developing the quality of life of residents.

7

Public Logistics and Its Possible Application in Local Government Administration

100%

Kauf S.

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tom 23

5-12

EN

The steady increase in public sector spending on the purchase of goods and services in public procurement is more noticeable. The aim of this article is to present the possibility of optimization of the public logistic and to show its potential areas of application. The examples of the application of public logistics presented in this paper show its great importance and justify its rapid growth. The development of the public logistics is a consequence of the increase in range of public duties realized by local authorities and the growth private sector involvement in this sphere of activity.

8

CO-PRODUCTION OF CHILDCARE AND ADDICTION TREATMENT IN SWEDEN: THE SAME CO-PRODUCTION IN VERY DIFFERENT SERVICE AREAS?

100%

Vamstad J.

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tom 42

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nr 1(11) CO-PRODUCTION – A DESIRABLE CHOICE OR AN INEVITABLE NECESSITY

15-20

EN

Co-production is a term that has been used to describe arrangements where receivers of services are also involved in producing them. This type of arrangements can be found in a wide range of services and situations, which has stretched the concept of co-production to a point where its meaning is becoming less clear. This paper presents research on co-production from two very different service areas that will show both commonalities and differences in the interpretation of the concept. What is at the core of the concept and how can co-production be transferred from one service area to another? These are questions addressed in this paper, using existing research on childcare and addiction treatment in Sweden.

9

Municipality Size and Local Public Services: Do Economies of Scale Exist ?

100%

Soukopová J. , Nemec J. , Matějová L. , Struk M.

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tom 7

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nr 2

151-171

EN

Economies of scale are a standard topic in economic theory, frequently applied, for example, in the analysis of monopolies. They exist when a firm optimising its production costs while facing some fixed costs enjoys lower per-unit production costs as the production increases. Similarly to other production units municipalities have to be large enough to minimise average costs. We analysed the local public services in 205 municipalities with extended powers in the Czech Republic for the first time in this context, using regression analysis, a correlation diagram of local public services and statistical analysis. The paper examines this issue using data from 2008 to 2012. Our analysis showed that economies of scale cannot be clearly identified for local services in municipalities with extended powers in the Czech Republic and that the size of a municipality is not a key factor influencing the provision of local services.

10

Intra-Municipal Units in Urban Political Systems in Poland: Vicious Roundabout of Marginalization or Dead-End Street ?

100%

Swianiewicz P.

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tom 7

|

nr 2

173-198

EN

Neighbourhood / district councils exist in most big Polish cities. But their position in city politics is very weak, although differences among individual cities may be easily identified. There is also a low citizen interest in neighbourhood councils. The article tests a model to explain the variation among the cities and discusses the negative feedback between the dis-engagement of citizens and the narrow set of functions delegated to neighbourhoods. It asks the question if breaking that negative feedback is possible.

11

Co-Production of Public Services in Terms of the Polish Experience

88%

Gawłowski R.

Polish Political Science Yearbook

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2018

|

tom 1 (47)

110–120

EN

Co-production of public services is an increasingly popular tool in public management, although it is still a new phenomenon in Poland. Despite the attention researchers give to co-production, some significant gaps remain. In this article, the author attempts to examine the legal possibility of implementing co-production by the Polish local government by local initiative and Solecki Fund. The article aims to examine how major Polish cities gathered in Union in Polish Metropolises used local initiatives. The next step in research is to find out how Solecki Fund is spread among rural areas according to statistical data. It is proved that only a handful of local governments in Poland are truly engaged in co-production. However, Solecki Fund can be shown as an excellent example of citizens’ engagement. It is presented a possible agenda on what can be done to make co-production more popular and used on a regular basis not only in metropolitan but also rural areas.

12

Accessibility of public services in districts of Warsaw: a comparative study

88%

Małachowski A. , Dąbski M. , Wilk W.

Miscellanea Geographica. Regional Studies on Development

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2020

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tom 24

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nr 3

176-182

EN

The aim of this work is to verify whether accessibility to public services in city districts of Warsaw, corresponds to real-estate prices. We introduce a new index named the “Urban Services Accessibility Index” (USAI) which compares the availability of public services within districts of a city in three dimensions: access to healthcare, access to education, and availability of public transport. We found that the districts of Śródmieście, Ochota and Żoliborz have the highest apartment prices and USAI values. Warsaw exhibits a clear distance-decay pattern in USAI values which correlates well with average apartment prices. This pattern results from poor development of public services in peripheral city districts (e.g. Bemowo, Białołęka, Wilanów) while the central district of Śródmieście stands out as the unquestionable leader in terms of accessibility to the mentioned services. USAI proved itself to be a robust method in the comparative analysis of city districts’ development.

13

Managing Public – Private Partnership Market in the Times of Economic Crisis

88%

Krześ-Dobieszewska J.

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tom 5

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nr 2

63-74

EN

The article focuses on the issues and problems caused by the economic crisis of 2008 for public-private partnership (PPP). The challenges faced are presented from the point of view of a public entity, a private partner and a financial institution, as well as the relationships between these parties and the influence of economic issues on these relations. The most crucial of these challenges seems to be: the pressure on public finance and growing difficulties in financing the public infrastructural investments, the rise of the economic risk of investments and the necessity of sufficient and appropriate transfer and management of risk, and finally – the lack of interest of financial institutions to finance long-term liabilities. The aim of the author is to provide a precise description and diagnosis of the issues mentioned above, which might improve the strategic management of PPP market as well as management of projects. The article is based on experience, documents and working papers concerning the countries and markets of the European Union but the presented conclusions should be of more universal nature.

14

THE THIRD SECTOR AND CO-PRODUCTION – REMARKS ON THE EMERGENCE OF A SOCIAL MODEL FOR THE PROVISION OF PUBLIC SERVICES IN POLAND

88%

Kaźmierczak T.

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tom 42

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nr 1(11) CO-PRODUCTION – A DESIRABLE CHOICE OR AN INEVITABLE NECESSITY

27-32

EN

The text is a reflection on emergence of the social model for provision of public services in Poland and, in particular, on the state of our current knowledge of this process. The paper consists of two parts. The first presents, in a developmental approach, the main components of this model, i.e. co-planning, co-production, co-governance and co-management. The second part contains a brief description of the state of affairs with regard to each of the components, in the light of recent research. As it turns out, co-planning and co-production remain largely unrecognised phenomena in Poland, whereas the knowledge of co-governance and co-management is remarkably greater, thanks to research on the socalled intersector cooperation, i.e., the cooperation between public administration and the third sector. The research indicates that the state of current cooperation is characterised by a strong asymmetry.

15

Application of ICT in the co-production of social services

88%

Kozak A.

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2023

|

tom 45

441-467

EN

Aim/purpose – The purpose of this article was to identify the information and communication technology (ICT) tools fostering the co-production of social services, acknowledging that the technological environment is an important contextual condition enhancing the development of co-production. Design/methodology/approach – The method used was systematic literature review (SLR). Findings – As a result of the review, the catalog of solutions and tools offered by information and communication technologies was presented. The results of the research carried out indicate that the co-production of social services is favored by the use of such ICT tools as mobile applications, crowdsourcing, open data, big data, real-time data collection and analysis, gamification, and social media. Research implications/limitations – The main implication of the research is the comprehensive catalog of ICT tools that can be used to facilitate social service co-production. ICT tools also favor the emergence of new forms of co-production; there-fore, the acquaintance of these tools can accelerate this process. The study is constrained by several limitations. The study is constrained by several limitations. First, applied methodology, which is qualitative, analyzes secondary data. Second, the co-production in the social services area includes many and various services, and ICT application and impact can differ by specific type of service. Originality/value/contribution – This paper contributes to research on the co-production of social services, particularly in terms of the use of new technologies in this process, in two ways. First, the development of the catalog of ICT tools favoring social service co-production. Their application fosters the involvement of contextual actors, increasing the efficiency, effectiveness, and quality of social services. In this way, the social service co-production contributes to better addressing the citizens’ needs, increasing their quality of life and well-being, and unleashing their potential. Second, by taking the PSL perspective and situating factors favoring co-production within a service ecosystem framework, this paper draws attention to public value emerging from new relations, extensive dialogue, deliberation, common arrangements, and collaborative activity in virtual communities.

16

Dispersion of residential housing and accessibility to the market and public services

75%

Gibas P. , Heffner K. , Gibas P. , Heffner K.

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nr 272

17

Ocena relacji społecznych i środowiskowych między administracją samorządową a społecznością lokalną w wybranych województwach

75%

Lorek A.

Optimum. Studia Ekonomiczne

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2016

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tom 6(84)

PL

Celem artykułu jest prezentacja oraz ocena relacji społecznych między władzą samorządową a mieszkańcami (ze szczególnym uwzględnieniem problemów ochrony środowiska) w gminach województw: śląskiego, wielkopolskiego i podlaskiego. Podstawowymi metodami badawczymi zastosowanymi w artykule były: metoda porównawcza, badania studiów przypadku i metody ankietowe. Badania ankietowe przeprowadzono wśród samorządów terytorialnych i mieszkańców. Głównym źródłem informacji wykorzystanym w artykule były badania ankietowe, które w 2015 roku zrealizowano wśród gmin województw: śląskiego, podlaskiego i wielkopolskiego. Ankietę skierowano do wszystkich gmin powyższych województw, a ogółem uzyskano zwrot 261 ankiet (50,2%). W artykule przedstawiono takie kwestie, jak: przyczyny protestów społecznych i konfliktów ekologicznych w badanych gminach; prowadzenie działań edukacyjnych i promowanie zachowań proekologicznych, a także badań satysfakcji odbiorców usług komunalnych przez analizowane samorządy terytorialne. Uzyskane wyniki pokazały, że najczęściej konflikty ekologiczne w gminach dotyczyły inwestycji w odnawialne źródła energii. Wykazały zarazem braki związane z polityką informacyjno-edukacyjną (ograniczenie się w działaniach do ustawowego minimum), jak również nieprowadzeniem monitoringu usług publicznych świadczonych przez gminy, co przełożyło się na spadek zaufania mieszkańców.

EN

The purpose of this paper is to present and assess the social relationships between local authorities and residents (particularly in terms of environmental issues) in the municipalities of Śląskie, Wielkopolskie, and Podlaskie voivodeships. The basic research methods include: comparative research, case studies, and surveys conducted among municipalities and residents. The main source of information was a survey conducted in the municipalities of the three above-mentioned voivodeships in 2015. The survey was addressed to all the municipalities of these provinces, and achieved a total return of 261 questionnaires (50.2%). The paper presents such issues as: causes of social protests and ecological conflicts in surveyed municipalities, educational activities and promotion of ecological behaviour, as well as monitoring satisfaction of buyers of public services by analyzed local governments. The results indicate that the most common ecological conflicts in the communities in question are related to investments in renewable energy sources. They also point to shortcomings in information and education policies (limitation of activities to the statutory minimum) and failure to monitor public services provided by the municipalities, which has undermined public confidence.

18

Efektywność społeczna kontraktowanych zadań publicznych

75%

Oliński M.

Optimum. Studia Ekonomiczne

|

2015

|

tom 4(76)

PL

W artykule poruszono problematykę pomiaru efektywności zadań publicznych realizowanych przez organizacje pozarządowe. Zlecanie realizacji zadań publicznych przez administrację publiczną zewnętrznym podmiotom (często są to lokalne organizacje pozarządowe) staje się coraz bardziej popularną formą zaspokajania potrzeb społecznych. Rozwiązanie takie posiada wiele zalet, wśród których wymienia się wzrost efektywności kontraktowanych zadań. Jednak nie jest to uniwersalna reguła, dlatego jest konieczne opracowywanie i doskonalenie dotychczas stosowanych metod pomiaru efektywności społecznej. Proponowane metody w maksymalnie ścisły sposób powinny pozwalać na identyfikowanie stopnia efektywności – oddzielając efektywne wykonywanie zadań publicznych od działań nieefektywnych. W niniejszym artykule przedstawiono propozycję szacowania efektywności realizacji kontraktowanych zadań publicznych (którą nazwano Metodą Kluczowych Efektów – MKE) wraz z praktycznymi przykładami jest zastosowania.

EN

This paper presents the issue of measuring the effectiveness of public services implemented by NGOs. Outsourcing of public tasks by public administration institutions to external entities (often local NGOs) is becoming an increasingly popular way to meet social needs. This solution has many advantages, one of them being an increase in efficiency. However, it is not a universal rule and, therefore, it is necessary to develop and improve the previously used methods of measuring the effectiveness of social services. These methods should allow for an identification of the degree of efficiency by distinguishing between the effective performance of public services and inefficient operations. This paper proposes a method of estimating the effectiveness of the implementation of contracted public services (referred to as the Method of Key Effects – MKE), accompanied by practical examples of its application.

19

Fees and user charges in large Polish cities

75%

Będzieszak M.

|

2013

|

nr 4(54)

105-117

EN

The aim of this article is to identify the role of fees and user charges in the budgets of large cities (cities with county status) and policies of these entities in this regard. To achieve this goal, the article reviews the research on the importance of fees and user charges in local government finance, and analyses the role of fees and user charges in large cities finances in Poland from 2006 to 2012. The study confirms the global trend observable in different countries, i.e. the increasing importance of revenues from fees and user charges to local government budgets. Secondly, the relative size of revenues from fees and user charges in large cities in Poland are evening out. Thirdly, there are two key areas in terms of service charges: public transport and housing management.

PL

Celem artykułu jest celu określenie roli opłat w budżetach dużych miast (miast na prawach powiatów) i polityki tych podmiotów w tym zakresie. Aby osiągnąć ten cel, w artykule dokonano przeglądu badań dotyczących znaczenia opłat w finansach samorządowych oraz przeprowadzono analizę roli opłat w finansach dużych miast w Polsce w latach 2006–2012. Przeprowadzone badania empiryczne potwierdzają globalny trend, zauważalny w różnych krajach, tj. rosnące znaczenie dochodów opłat do budżetów samorządowych. Po drugie, występuje tendencja do wyrównywania relatywnej wysokości dochodów z opłat w dużych miastach w Polsce. Po trzecie, istnieją dwa obszary istotne z punktu widzenia opłat za usługi: komunikacja miejska i gospodarka mieszkaniowa.

20

Udział transportu zbiorowego w poprawie dostępności do usług w Gdyni

75%

Goliszek S.

|

tom nr 20(1)

36--49

PL

Artykuł obejmuje zagadnienie dostępności czasowej do usług użytku publicznego pieszo i z wykorzystaniem transportu zbiorowego w Gdyni. W publikacji położono nacisk na wskazanie różnic w dostępności do różnych usług w średniej wielkości mieście, które charakteryzuje się specyficznym układem ulic i rozmieszczeniem ludności. Specyficzne rozmieszczenie ludzi odpowiada rozkładowi wybranych usług (przedszkoli, szkół podstawowych, szkół ponadpodstawowych – gimnazjów, szkół średnich, szpitali, placówek Narodowego Funduszu Zdrowia, aptek). Wszystkie z wymienionych usług wg teorii lokalizacji zawsze zlokalizowane są w pobliżu dużych skupisk ludności. Decyzje lokalizacyjne podejmowane są w odniesieniu do konkretnego, już istniejącego układu ekonomiczno-przestrzennego. Powoduje to określone konsekwencje dla działań zmierzających do optymalnego rozmieszczenia usług. W przeglądzie literatury anglojęzycznej jest wiele publikacji poświęconych wpływowi transportu zbiorowego na zmianę dostępności. W polskiej literaturze badanie zagadnień związanych z dostępnością TZ jest ograniczone. W badaniu wykorzystano dane z lokalizacją wybranych usług oraz uproszczony autorski model funkcjonowania transportu zbiorowego w Gdyni. Najważniejsze wnioski płynące z przeprowadzonych badań sugerują, że: (1) skrócenie czasu podróży z obszarów zamieszkałych przez najwięcej osób jest między 10 a 15 min jazdy transportem zbiorowym do usług, (2) w obrębie 30-minutowych izochron do usług w Gdyni mieszka 211 tys. osób, jest to 85 procent mieszkańców Gdyni.

EN

The article covers the problem of the accessibility of temporary services to the public on foot and using public transport in Gdynia. The publication emphasizes the indication vary in accessibility of different services in a medium-sized city that has a specific layout of streets and population distribution. The specific placement of residents corresponds to the distribution of selected services (will train, primary schools, secondary schools - gymnasium, high schools, hospitals, offices NFZ, pharmacies). All of these services according to the theory of location always are located near large urban population centres. Location decisions are taken in relation to a specific, existing system, economic and spatial. This results in consequences for efforts to optimize the deployment of services. In a review of English literature there are many publications on the impact of public transport change accessibility. Article thus aims to enrich the literature of another development related to the public transport accessibility in Poland. The study used data from the location selected services and original model of public transport in Gdynia. Key findings from the study suggest that: (1) reduction of travel time where most people reside are between 10 and 15 min ride public transport services, (2) within 30 minutes isochrones services in Gdynia live 211 thousand people, it is 85 percent of the inhabitants of Gdynia.