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EN
This article concentrates on the presentation of selected solutions in the area of knowledge management as applied in companies specializing in providing information technology outsourcing services.
EN
The article deals with the influence of TQM on the implementation of knowledge management principles in enterprises. The relationships between TQM, knowledge management and innovativeness are defined. Positions of TQM and knowledge management in development strategies of enterprises are discussed.
EN
Knowledge management and knowledge transfer are becoming more and more fundamental functions of university libraries. However, in the environment created by the extensive use of ICT instruments, where each actor is building its own individual collection of content, it is not easy to promote the idea that library equals content manager at the university. This is why university libraries have to make an effort to form alliances and cooperate on every possible level. The Bologna process and the new law on higher education will enforce this new role, but the current funding structures do not favour the new endeavours of university libraries.
EN
The aim of this article is to present conceptual differences between knowledge and intellectual capital. The author tries to define what impact do knowledge and intellectual capital have on company management and company financial outcome (on the example of building branch).
EN
The starting point for the deliberations in this article is the issue of the key aspects and conditions of effective learning in the intelligent organization. The author briefly describes learning process that leads to the development and better use of knowledge in the enterprise. This article presents an analysis of the factors that determine new rules of knowledge management in the organization. The author focuses on the essence and attributes of knowledge-based organizations. In the final section of the article, the differences between the features of the traditional and knowledge age organizations are pointed out.
EN
The paper presents the interview with dr Bozena Skibicka, President of the Management Board of The Society of Practical Knowledge Management. The interview concerned the project of creating the services for entrepreneurs from SMEs sector, based on managerial knowledge standards.
EN
Knowledge is a word used in the context of economics, business activity, and their related management. Industrial societies are becoming 'knowledge' societies. It is becoming obvious that intellectual capital and knowledge management in today's world is strictly coupled with competitive strategies, organizational structures, and organizational culture. This is visible in such trends as the belief that intellectual capital is an unquestioned company resource, even if it cannot be assessed (measured) and there are no rational limits in expenditures on the creation of knowledge. Knowledge management requires changes in methods of company management. It is also linked with organizational objectives and strategies, albeit separate goals are also identified in knowledge management. Knowledge management necessitates support by other processes in the organization (especially personnel policy), and it is necessary to develop procedures relating to attracting, procuring, creating, and applying knowledge in the company. Knowledge management is based on the use of new technologies (information and communication technology). Some of these are presented in this article. Knowledge management cannot be merely a specific form of creativity. It must lead to the achievement of tangible effects as well as the development of people with in the organization.
EN
Public administration realizes many processes with information management tools. The latter are applied to proper recognition and usage of organizational information resources. Information management is responsible for information usage in decision-making processes. It is different to knowledge management. The latter includes the whole process of reliable information processing and application. Knowledge, as opposed to information, is rooted in experiences, opinions, and expectations of the users – this results in the need of knowledge sharing. Public administration runs numerous activities timing in knowledge development, like collection and accumulation of information, its ordering and dissemination. The article presents the problem of knowledge resources’ management in the context of ICT tools development (eGovernment).
9
Content available remote KNOWLEDGE-INTENSIVE ORGANIZATIONS (Wiedzochlonne organizacje)
63%
EN
The paper is based on author's experiences gained in the time of his work at the State Ethnographic Museum in Warsaw. In his article, the author focuses on the reasons of failed transformation of Polish museums into institutions creating new solutions of exhibition. The author's deliberations lead to a conclusion that modernization may occur through the implementation of ways of managing organizations developed by knowledge-intensive firms.
EN
At the present stage of economic development, we are dealing more frequently with extremely rapid changes in the economic environment and lack of adequate adaptation measures in the enterprises. Even the best companies are not able to avoid failures. The article attempts to briefly present problems that the companies and their managers are facing. As researches conducted in this area show, the company's market position and its possible development depend on managers' attitudes and acceptability of innovations.
EN
The inclusion of elements of knowledge management in the process of collecting and archiving data, its archiving and further appropriate description can improve the quality control of these processes and help them optimize the use of data mining techniques. However, for such solutions to be possible, it is necessary to continuously build among the staff the awareness of the possibilities provided by data mining techniques. This article aims to show the practical aspects of data mining - the problems that can be encountered in the analysis of production data by various techniques of data mining and also to show how these problems could be avoided by organizing the process of acquiring data in accordance with the requirements of knowledge management.
EN
Knowledge management becomes one of the most critical success factors in the company. An understanding of the knowledge management processes and its challenges is the first step of gaining of the competitive advantage. The Slovak companies have to transform their activities to the knowledge-based business and follow the challenges of the knowledge economy, especially if they want to succeed on the competitive European market. Most of the knowledge management projects have to make knowledge visible and show the role of the knowledge in the organization, to develop a knowledge-intensive culture by encouraging behaviours such as knowledge sharing, seeking and offering knowledge and to build the knowledge infrastructure. These processes will contribute to the effective implementation of the knowledge management in the Slovak companies. The aim of the paper is to present the theoretical insight of the knowledge management conception and its challenges for the Slovak enterprises. It also presents the results of a survey of the knowledge management practice and application, which was performed in the construction industry in Slovakia.
EN
National economies are looking for ways to stabilize their performance and ensure continuous economic growth. Innovative environment that supports innovation activity of enterprises can stimulate firms to increase efficiency and finding new business opportunities. Strategic innovation and continuous process of innovation are the determinants of sustainable competitive advantage. The authors of this paper prove on the base of the empirical study the existence of causal relationship between the implementation of the principles of knowledge management and the innovation potential of enterprises. Thus they indirectly demonstrate the existence of a causal nexus between the change towards a learning organization and the sustainable competitive advantage achievement. Knowledge management can be then designated as an important determinant of the sustainable competitiveness.
EN
The development of the knowledge-based economy throughout the world has brought about many consequences for organisations operating in Poland. The organisations with the greatest chance of success are those which sell innovative, knowledge-saturated products and services. Survival in the business world requires the sharing and spreading of knowledge; this is to say the transfer of knowledge, the importance of which grows with the number of people a company employs and customers it has. Creating knowledge in an organisation requires the participation of rank and file workers and lower staff, middle-ranking management and managerial staff. The quality of the knowledge they acquire and produce depends on their direct and everyday experiences. Based on a study carried out in the organisations of the Podkarpackie voivodship, the attitude of managerial staff and employees towards sharing knowledge has been evaluated.
EN
The aim of this article is to present the crucial role of Knowledge Transfer (KT) among key knowledge processes that take place in contemporary organizations. There can be indicated three processes of that kind: transfer, creation and application. They occur regardless of whether they are managed or not, yet their management is considered vital for organizational effectiveness and competitiveness. The nature of Data-Information-Knowledge continuum is also described as a vital factor for KT differentiation. Moreover the advantages and risks of managing the KT have been discussed.
EN
This report clearly states unusually promising possibilities of creation of knowledge exchange structures based on ontologies and distribution mechanisms of P2P network. The first section of report characterizes crucial operation mechanisms of successive P2P network generations with detailed analyzes of IV generation abilities. The subsequent section introduces ideas concerning distribution and publication of data in CORALL REFF and CORAL CDN virtual networks. The second discussed idea is HELIOS (Evolving Interaction-based Ontology Knowledge Sparing) system resolutions regarding public and dynamic knowledge structures modeling reflected as an ontology implemented into particular network links. Performed solutions analysis is executed to find statistical points, which may become ground to build multipurpose tool designed to integrate gathered in cluster links knowledge in scope of technological solutions directed to become distributed inside cluster and in range of continuously developing and arising world's knowledge repository.
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Content available remote CROSS-CULTURAL KNOWLEDGE MANAGEMENT (Zarzadzanie wiedza miedzykulturowa)
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EN
Many articles on knowledge management deal with the knowledge 'as such'. The authors neither specify what kind of knowledge they have in mind nor identify the knowledge with innovation and development of employees and their company. However there isn't only one type of knowledge in the organization. Different employees need the knowledge from different areas and a given employee looks for a different knowledge than his or her colleagues although this knowledge may come from the same area. Additionally, various types of knowledge require specific approaches to knowledge management. The article focuses on managing the cross-cultural knowledge, meaning the knowledge how cultural differences influence international business. Global managers need and expect different type of cross-cultural knowledge than expatriates or local employees cooperating with international partners. Managing intercultural knowledge must take into consideration the characteristic of the firm and specific groups of its employees.
EN
The authoress discusses the concept of relationship management based on the knowledge of library users and stresses that contemporary libraries need to be evaluated by their users in order to function properly in the society. Needs and opinions of library users should be surveyed and taken into consideration in library everyday work. Library users should not be treated as passive recipients of library services but rather partners to be involved in cooperation and knowledge sharing. Finally, the authoress presents basic sources of knowledge on users and tools for measuring the quality of library services as the starting points for introducing improvements in libraries.
EN
Knowledge management is a branch of management focused on application of knowledge, methods and tools for effective coordination of complex and unique ventures. According to this definition, project knowledge can be treated as a useful resource allowing to realize a project in agreement with the established goals: time, costs and quality of results. The article's aim is to present the research results concerning the frequency of application of the ten defined practices of knowledge management in project activity of Polish organization as well as to discuss the scientific and practical conclusions. The project involved 300 specialists in project management with diversified level of knowledge and experience, representing different sectors. As a result of the conducted analysis, the frequency of applying practices was distinguished and the hypotheses on the potential of their application were verified.
EN
In the paper the author discusses issues concerning the meaning of knowledge and its management in modern organisations. He first characterises, step by step, the life cycle of knowledge in an organisation then proceeds to discuss the meaning and tasks of knowledge of information systems and tools that improve knowledge management. Based on three levels of organisational management – strategic, tactical and operational – the author describes instruments and informatics solutions for improving knowledge acquisition and creation processes and the subsequent transfer of knowledge management in an organisation. Proper selection of systems supporting knowledge management can make it possible for users to create, distribute, search and have access to information and knowledge that can thereafter be used to benefit the organisation.
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