This article examines the profound impact of the COVID-19 pandemic on the labor market, elucidating its transformative effects on the employer-employee dynamics. Through a comprehensive exploration of recruitment processes, employer branding, and the broader employer-employee relationship, the study addresses the challenges organizations encounter in maintaining their coveted status as an “employer of choice” during these unprecedented times. Using survey research and literature review methodologies, the investigation, centered on 36 HR representatives from medium and large companies in Poland, reveals the substantial influence of the pandemic on employer branding activities, mainly through a pronounced shift toward social media campaigns. The research also identifies heightened difficulties in maintaining the employer's image during the pandemic, significantly impacting direct communication with employees. Strategies adopted by companies, such as changes in benefits, support for remote work, and prioritizing employee wellbeing, are scrutinized. The article introduces the HCDS model – Honesty, Care, Development, and Stabilization – as a framework for managing employer-employee relationships during crises. In conclusion, the study underscores the centrality of employees in organizational success, advocating for a strategic alignment of compensation with employee expectations, integrating internal branding activities with external efforts.
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