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2 2022

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Challenges for HRM in a crisis of covid-19 – case study of the catering industry in Poland

100%

Aleksander A. , Boguszewska A.

Organizacja i Zarządzanie : kwartalnik naukowy

2022

tom nr 3

5--18

Introduction/background: The public health crisis, which was the Covid-19 pandemic, made it necessary to introduce changes in the HRM (human resource management) process in almost all organizations and industries. One of the industries that felt the negative effects of the crisis in a very severe way was the catering industry. Both owners of catering enterprises as well as employees in the industry had to face the challenges posed by an unexpected crisis situation. Aim of the paper: The main aim of this paper was to identify human resource management challenges and activities in the catering industry in times of Covid-19 pandemic in Poland. Materials and methods: The work uses source material in the form of literature on the subject of the crisis, as well as available reports and studies that were created during and immediately after the crisis caused by the Covid-19 pandemic. Primary research was carried out on the basis of a survey method. The questionnaire was distributed among the owners or managers of catering enterprises, as well as to industry’s employees. Results and conclusions: The pandemic was an unexpected phenomenon, and its effects left a significant mark on the processes related to human resource management. The catering industry turned out to be one of the most sensitive to such crises, which meant that many current employees decided to change their profession, and the owners and managers understood the need to both diversify activities and services provided, as well as the need to introduce changes in areas directly related to human resources management. The pandemic also increased awareness of the role and the importance of qualified, competent, motivated and committed staff in overcoming crises and achieving the success of the company.

Selected aspects of human resource management in a sportswear company

100%

Aleksander A. , Kuczyńska K.

Organizacja i Zarządzanie : kwartalnik naukowy

2022

tom nr 3

19--37

Introduction/background: The essence of human resource management is the effective and strategic management of the organisation's people. The key elements of this process are recruiting and selecting appropriate candidates, developing and motivating employees, ensuring harmonious team relations, evaluating staff and managing their departures. Appropriate human resource management contributes to increased productivity, employee engagement and the achievement of organisational goals. Aim of the paper: The aim of this study is to present the functioning of selected human resource management processes among retail shop employees in a retail company in the sports and functional apparel industry, and to develop conclusions and recommendations contributing to the improvement of HRM processes in the studied company and other organisations. Materials and methods: For the aim of the study such research techniques like observation, interview and questionnaire survey were used. Results and conclusions: As a result of the research conducted, conclusions have been developed regarding individual human resource management processes. Recommendations were also made that can be used to improve HRM both in the organisation studied and in other companies. Among the most important areas for improvement were the process of managing departures and the incentive systems used in the organisation.