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Work-related stress experienced by tour guides

100%

Akkuş G. , Arslan A.

nr 2

95-110

Work-related stress (WRS) is stress caused or exacerbated by work. As ‘maestro’, tour guides (TGs) perform a variety of tasks within and outside the job description. Tour guides inevitably feel stress due to the demands from various parties. This study focuses on WRS of TGs and contributes to the literature by identifying stress factors from the perspective of TGs. According to the explanatory sequential design frame, a quantitative study was conducted with 90 participants, followed by a qualitative one with 16. From the five categories extracted through content analysis, to understand the relationship between WRS and work-related ill health (WRIH), WRIH-type and WRIH-reason were further analyzed. Findings show that WRS accounts for 15% of all the health problems of TGs. Unsafe conditions (UCs) are responsible for much of the stress experienced, while harassment, bullying and mobbing (HBM) from customers, shopkeepers, drivers and travel agents is the main stressor.

Protection of the mental health of soldiers as a guarantee of their personal safety

100%

Wądołowska D.

tom 34(34)

182-202

While on duty, soldiers are exposed to severe stress, and mental condition has a direct impact on the efficacy of their performance. The paper shows how the specificity of soldiers’ work affects their mental health. The importance of the role of psychologists in the army is emphasized, and the consequences of negligence in soldiers’ mental care are indicated. The way in which the mental health of soldiers is protected in Poland, by the state itself and by the institutions established for this purpose, is also characterised. Special attention is paid to mental health care for the soldiers that take part in foreign military missions, who are exposed to psychological trauma as a result of isolation from the family and friends, and as a result of being placed in a new cultural and religious environment. On the basis of the above, the necessity of implementing new system solutions to ensure the effective psychological protection of soldiers is indicated.

Stress lavoro-correlato nell'operatore sanitario e ruolo del neurodiritto

100%

Parente F.

nr 1

101-108

Healthcare workers are a category particularly exposed to the risk of work-related stress with potential negative repercussions on the level of physical and mental health and on working environments. In terms of remediation, the role of neurolaw and scientific research is fundamental to identify the cases that require more incisive intervention tools and greater resources for risk prevention and management.

Kompleksowe podejście do zapewnienia bezpieczeństwa i ochrony zdrowia pracowników – studium przypadku

72%

Chomątowska B. , Molek-Winiarska D.

2017

nr 4(964)

175-190

Współczesne przedsiębiorstwa coraz częściej stosują systemowe, proaktywne podejście do zarządzania bhp. Wymaga ono kompleksowego i wszechstronnego traktowania zagadnień zdrowia i bezpieczeństwa pracowników. Celem artykułu jest przedstawienie różnorodnych sposobów zapewnienia bezpieczeństwa i ochrony zdrowia pracowników w ramach współczesnego podejścia do zarządzania bhp. Szczególną uwagę zwrócono na kwestie zdrowia organizacyjnego oraz interwencji wpływających na redukcję stresu związanego z pracą. Artykuł składa się z dwóch części. Pierwsza ma charakter teoretyczny. Druga stanowi studium przypadku organizacji, która w sposób systemowy zarządza bezpieczeństwem i ochroną zdrowia pracowników. Podjęła ona w tym celu wiele różnorodnych działań o charakterze technicznym, systemowym i behawioralnym. Działania te realizowane są kompleksowo przez służby bhp, działy zarządzania zasobami ludzkimi i jakości oraz osoby odpowiedzialne za medycynę pracy i psychologów zakładowych.

Nowadays, more and more organizations are using a system-based, proactive approach to the management of occupational safety and health (OSH). This requires that treatment of worker health and safety now be more complex and comprehensive than it has been. The aim of this paper is to present the diversity of OSH dimensions within the framework of the contemporary approach to OSH management. The paper looks particularly at issues of organizational health and interventions addressing work-related stress. The second part of the article describes a case study of the implementation of a system-based OSH programme in one company, which undertook numerous technical, systemic and behavioral activities requiring the cooperation of many departments and individuals: OSH, HR, quality management and occupational medicine and Occupational Health Psychologists