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Total supplier management and product recall management in automotive

100%

Wollny R. S.

nr 1

In this article the relationship between Total Supplier Management and product recall is presented. Survey results will confirm that Total Supplier Management (TSM) is an important success factor of Product Recall Management (PRM). Based on a survey on quality assurance and product recall management in automotive, the different group opinion on market positions and the importance of major aspects of quality assurance and product recall management has been analyzed. In result, the importance and details of total supplier management compared to quality assurance and product recall management could be correlated. This information has been derived step by step and by means of direct auto-correlation techniques. Both motivation and hindering factors for supplier integration are discussed, and it could be shown that good total supplier management helps reduce costs and product faults improving collaboration. TSM has a positive effect on current and future preparedness for quality assurance and product recalls, and will be an absolute necessity for distributed modern markets.

Quality assurance and product recall management

67%

Wollny R. S.

2011

tom 27

nr 1

The automotive industry experiences changes and trends because of rising innovation requirements, shorter product life cycles, growing models/varieties and especially increasing process and product complexity3031. Product failures and critical situations are nearly inevitable. From this side a Product Recall Management fulfills quality criteria which are decisive for its effectiveness and success. Eight success factors („key elements”) were formulated which describe an optimal Product Recall Management.