The paper presents the findings of the ease of understanding tests for selected business process modelling notations as an element of diagnosing the notations information potential. The easiest-to-understand notation is identified, as well as the attributes determining the choice of this notation as the easiest to understand. Three notations used in business process modelling have been subjected to diagnosis: EPC, BPMS and BPMN. Based on the results of these analyses, recommendations have been formulated for organisations where process modelling requires the involvement of all employees and where process awareness needs to be developed. Using an intuitive notation may contribute to improved communication between users representing different professional profiles and translate into a higher effectiveness of organisational changes.
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