This paper focuses on application of technical debt prioritization technique to the telecommunication software managing the fleet of devices for a video surveillance system. Technical debt for this application was gathered, categorized and prioritized according to the approach named CoDVA. However, the implementation of technical debt reduction did not follow exactly the expected guidelines. The three main causes of this phenomenon were discovered: continuous refactoring approach, sizing of technical debt items, and the broadened scope of refactoring activities. Therefore, we propose to adopt a specific definition of technical debt and follow a few rules for defining its scope and granularity.
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