The goal of the article is the specification of the catalogue of various determinants of the hidden costs phenomenon and the presentation of authors approach - based on assumptions of the process orientation and system analysis - to the formalization of the relationship between determinants of the “hidden factory” costs phenomenon. An article consists of two parts. In the first one, there is detailed the specifics of the “hidden factory” costs phenomenon. The second part is focused on the nature of workstations and their role in processes of management of the scale and scope of the phenomenon of hidden costs. What more, there are also precized basic assumptions of the model for the Identification and analysis of potential sources of hidden costs at the level of workstations in the second part of the paper. This elaboration has the theoretical and conceptual nature. An article provides the compilation of theoretical assumptions of the currently developed in the science issues related to the process and system orientation in the organizational management, as well it contains the authors approach to formalization of the discussed phenomenon, putting in the spotlight the level of workstations.
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