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tom R. 37, nr 11
5--8
EN
The article discusses an organised procedure of shaping the culture of quality. The pricedure comprises: (1) analysis, aimed at diagnosing the attitudes to quality that prevail at the company, (2) identification of present values, (3) identification of future values, (4) determining the conditions of measure implementation, (5) implementation, i. e. adoption of desirable principles and values related to the culture of quality and fixing the new behaviour patterns.
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tom R. 37, nr 12
6--8
EN
On the basis of an executive survey the author tries to determine the level of culture of quality at the leading Polish businesses. Among the four defined basic components of the culture of quality, the highest score was reached by management involvement (84% of full implementation). The close followers were closer customer relations (80%) and closer supplier relations (72%). The definitely weakest result was gained by staff involvement and supervision, scored at only 55% of full implementation. In conclusion the author suggests a set of measures that might improve the level of culture of quality at Polish enterprises.
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tom Vol. 4, Iss. 1
479--488
EN
The article is one of a series of articles (Molenda, 2020) in which the results of studies on the assessment of the quality policy in industrial enterprises operating in Poland have been described. When carrying out the surveys in the years 2015-2019, in addition to the quality policy, the type of organizational culture of enterprises was identified, among other things. This allowed to divide enterprises into 4 groups, depending on the dominant type of organizational culture identified according to the Cameron-Quinn methodology (Cameron K., Quinn R. 2003). This study compares the quality policies of these enterprises in terms of their orientation towards improvement characteristic of the TQM philosophy. The first part of the article describes the issue of the quality policy in the context of organizational culture. The body of the article contains the results of studies conducted among 166 enterprises. A preliminary statistical analysis of the results allowed to answer the question of what is the level of orientation of the implemented quality policy towards improvement and whether this level varies depending on the organizational culture.
PL
Istotną rolę w funkcjonowaniu organizacji, w szczególności organizacji non profit, odgrywa czynnik ludzki. Wynika to z faktu, że zasoby ludzkie stanowią cenny, a jednocześnie specyficzny kapitał każdego przedsiębiorstwa. W przypadku organizacji pozarządowych (non profit), których działalność nie jest nastawiona na zysk przedsiębiorstwa, kapitał ludzi, a wraz z nim kompetencje, umiejętności, posiadane normy i wartości stają się niezbędnym czynnikiem do sprawnej realizacji celów o charakterze prospołecznym. W takim ujęciu, istotnego znaczenia nabiera kształtowanie kultury organizacyjnej w funkcjonowaniu organizacji pozarządowych. Celem artykułu jest prezentacja, a także przedstawienie wyników badań dotyczących roli przełożonego w kształtowaniu kultury organizacyjnej.
EN
Crucial role in the functioning of the organization (in particular non-profit organization) plays the human factor. This is due to the fact that human resources are valuable and unique capital of each company. In the case of non-governmental organizations (which are non-profit) – human capital, skills and values become an essential factor for achievement of the pro-social goals. In this contex, shaping organizational culture has a great significance in the functioning of non-governmental organizations. This article presents survey results on the role of supervisor in shaping organizational culture.
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tom z. 136
619--629
EN
The aim of this article is to identify and discuss research problems, methods and conclusions existing in the studies on quality culture in higher education institutions. A systematic review of literature was used. The study was conducted on the basis of 27 peer-reviewed, English-language scientific articles published in academic journals. These papers were selected based on the list of excluding (i.g. type of the publication, etc.) and including criterions (i.g. keywords, etc.). There are three conclusions. Firstly, there is a need to continue research in the areas of factors affecting quality culture and the development of quality culture. Secondly, although surveys, literature reviews and document analysis are the most often used quality culture research methods, this list might be extended to other methods. Finally, factors promoting and inhibiting the development of quality culture, elements binding structural/managerial and cultural/psychological parts of the concept and effects of quality culture, appear to be interesting, cognitively valuable and worth recognizing in further studies.
6
51%
EN
The publication focuses on issues related to the culture of safety and the culture of quality. The aim of the publication is to analyze the literature on the subject of these two concepts and to present the relationship between the culture of quality and culture of safety. The integrated system should include the culture of an integrated management system, which will include issues related to individual partial cultures, for example the cultures of quality and safety presented in this publication. This concept includes all elements of the culture of quality and culture of occupational safety. This opens up new, interesting research fields, consistent with contemporary trends in both theory and practice of management sciences. Considering the practical dimension of management sciences, it is difficult to consider separately the "culture" of individual subsystems, where in most enterprises, especially industrial ones, these systems do not appear separately and are implemented in the form of an integrated system.
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