Warehousing is an important part of logistics chain. By understanding operations and sharing information with employees, the management improves warehouse operating procedures, reduces errors, maintaines a good relationship with staff, and provides a reasonable cost level. This contribution deals with logistics management in warehouse to provide excellent service through the warehouses as a result.
In logistics, like in a mirror made from cut-glass, is reflected the quality of activities realized by the firm. These activities are perceived by customers. Management process, quality, customers, resources, logistics, etc., are elements of requirements presented in new quality management standards of ISO 9000:2000 family. Formulation of "logistics chain", its correct analysis and management, helps in effective regulation of processes, leading to their stabilization and better flow. Sometimes appear very big processes, so called megaprocesses, and establishment of appropriate procedures is here more complicated. But the flexibility in approach permits its preparation and realization. The application of "outsourcing" gets some savings in that performance. The most important processes form "value added chains", also 20% of processes decide about profits in the firm, in reality. Therefore the focus on their improvement is most useful and beneficial. They should be identified previously, then redesigned and finally managed effectively. An integrated computerized information management system could be here applied, with the utilization of electronic quality manuals. Different experiences, cooperation with other companies will be certainly mutually beneficial. Such discussion is in the context of publication demonstrated.
Przedmiotem artykułu jest system operacyjny terminala kontenerowego, który jest bardzo dobrym przykładem logistycznej współpracy różnych ogniw ciągu związanego z obrotem towaru w kontenerach. Współpraca ta i zależności ją charakteryzujące zostaną przedstawione na przykładzie systemu operacyjnego TOS, który od ponad dwóch lat wykorzystywany jest w Bałtyckim Terminalu Kontenerowym w Gdyni.
EN
The subject of the article is a container terminal operating system, which is a very good example of cooperation between the various logistics-related cells within the turnover of goods in containers. This cooperation and relationships characterizing it will be presented on the example of TOS operating system, which more than two years is used in the Baltic Container Terminal in Gdynia.
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