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2 2014

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Wykorzystanie instrumentów ambient marketingu w turystyce

100%

Marczak M.

tom 45

130-137

Ambient marketing includes any non-standard forms of marketing that combine marketing activities within the framework of both ATL (above the line) and BTL (below the line) strategies. The paper presents its examples in the tourist branch. In particular, it characterises the varieties of non-standard marketing, such as guerilla marketing, viral marketing trendsetting, buzz marketing, e-mail marketing and marketing games. Furthermore, examples are presented of the use of non-standard promotion means by various types of entities that function in a widely understood tourist market, including local government entities (e.g. communes, districts), local tourism organizations, regional tourism organizations, national tourism organizations and various companies that provide tourist services. In the article, a research thesis is accepted that ambient marketing instruments are more frequently used in the tourist market, which is developing so dynamically, and, on many occasions, their effectiveness is considerably greater than that of traditional marketing instruments.

Flash mob jako narzędzie marketingowe. Wykorzystanie psychologii tłumu w promocji instytucji i produktów kultury

70%

Cyrklaff M. J.

nr 13

53-70

Flash mob in its original form meant spontaneous event, initiated in a public space by an unknown group of people. It had entertaining and absurd character and about the time of its commencement completely random people were reported usually through e-mails or text messages. Over time, this particular form of happening evolved and can now be used as an educational tool for sensitizing activation of some important social issues, as well as a marketing tool used in advertising and branding. This article is devoted to the characteristic of flash mobs as a tools of promotion of the institutions, services and cultural products. At the beginning in the article were described the evolution and structure of flash mobs and then were given examples of flash mobs in marketing activities in the field of art and culture. At the end of the article were presented guidelines related to the use of flash mobs in a business field.