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EN
The development of innovations and related changes in the labor market, as well as Ukraine’s aspiration toward Euro integration, have led to the need for transformation of teaching media and methods in higher education. The consequence of this is a massive transition to e-learning, both in the native language and in English, which, however, creates psychological and pedagogical problems. These are difficulties for students with self-organization and self-training, establishing interpersonal contacts, maintaining the motivation to learn, and meeting a certain level of foreign language proficiency.The problems for teachers include the need to develop new teaching methods and technologies, changing the role of the teacher and the methods of interaction between participants in the educational process. The article presents the experience of mitigating these problems in the online course, “Fundamentals of Vehicle Certification” in Ukrainian and English by using active learning methods, innovative methods of motivation, and organization of reflection and communication, presenting some sections both in the native and foreign language. The introduction of this course into the educational process in the extramural form of education showed that the methods proposed by the authors reduced these problems, while the number of A and B grades increased. In addition, it was concluded that the effective use of online courses requires their preliminary approbation and further improvement, taking into account the characteristics of the discipline, experience and goals of the students.
EN
Foreign experience in forming social competency of future specialists in service sector being the system of social, psychological and pedagogical knowledge, skills, life and professional experience, values, motives of life activities and personal qualities that makes it possible to effectively execute social functions in the society has been revealed in the article. The specificity and influence of the educational process in the educational establishment on the forming of social competency of a student’s personality have been analyzed. The social competency requires from an individual such qualities as integrity, ability to protect his/her own opinion, to resist unwanted influence as well as tolerance and the ability to adapt and, moreover, to operate effectively in constantly changing social conditions. The socially competent person should not only understand the nature and the specific character of a situation or a problem, but also be able to solve it practically, be motivated to do it, be able to analyze both his/her own performance and its consequences. The study of theory and practice of training specialists in service sector has showed that nowadays there are only few researches dedicated to theoretical study and approbation of the content and methodology of forming social competency of future specialists in service sector.
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