This part of the article deals with explicit strategies used to avoid answering when the speaker refuses to answer by: stating that someone else might answer, that the speaker will answer later, that he (she) does not remember the correct answer or by repeating the question. The answers: 'I do not know', 'I will not answer' are often found in the material. Choice of a strategy helps to achieve a goal defined by the participants of the interview (a journalist and a guest) - they both want to look professional, competent and credible because as such they will present their points of view convincingly and effectively and will build good relations with listeners, speakers or readers.
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