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One of the ways to identify the weights of indicators of the fuzzy analytical hierarchy process for determining bsc of an airline company

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Satybaldiyeva D. , Mukhanova G. , Yelemessov K. , Baskanbayeva D. , Satybaldiyev O.

Transport Problems

2021

tom T. 16, z. 4

83--94

This article presents the justification for the relevance of the method for assessing the performance of an airline company. Based on a survey of foreign sources, it was proposed to use the integrated method of the analytic hierarchy process using the example of “Air Astana”. The results of the method are described based on the determination of effective indicators. The conclusions are arrived at on the expediency of applying the fuzzy analytic hierarchy process (FAHP) approach for the evaluation the airline's performance. The priority (importance) and weight of all perspectives and the corresponding indicators are determined according to the proposed method. A method of assessing the probability degree of fuzzy numbers is applied to calculate the weights of the indicators (perspectives). The results of the study show that the company will be able to monitor the effectiveness of its activities using selected indicators for each perspective. The application of the instruments enhances the effectiveness of management activities of the airline and confirms the relevance of a follow-up study of the problem. This approach can be used for the management of companies in different sectors of the national economy to enhance the efficiency of management decision-making.

Applying the expert method to determine a company’s strategic goals

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Satybaldiyeva D. , Mukhanova G. , Tymbayeva Z. , Tyshkanbayeva M. , Bolatkyzy S.

Transport Problems

2023

tom T. 18, z. 2

123--132

The most important factor for the success of a company in today’s competitive environment is to have clearly defined goals. Objectives define what a company strives for, what it wants to achieve, and what it wants to realize in its activities. Clearly defined goals are necessary to ensure the sustainability and effectiveness of a company’s operations and the successful achievement of its desired results. This paper proposes an expert method for determining the strategic goals of a company. The experts ranked 24 strategic goals in terms of importance, and variance and coefficient of variation were then used to determine the consistency of the experts. As a result, 15 important strategic goals were identified of the 24 goals of the assessed transport company.