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Chatbots in maritime education – the potential of chatbot technology in the maritime industry

100%

Hristova V. , Wiśnicki B. , Wołejsza P.

Zeszyty Naukowe Politechniki Morskiej w Szczecinie

2024

tom nr 77 (149)

21--28

The presented research shows the possibilities of using chatbot technology in the maritime industry. The authors pay special attention to maritime education, broken down into standard and complementary education. The research is based on the results of a survey, which addresses students of five European maritime universities and examines their opinions about chatbots. Additionally, analogies are applied to the case studies of the successful implementation of chatbots in non-maritime businesses. This research determines the current status and development opportunities of maritime chatbots.

Analysis of the opportunities to implement the BIZ-TRIZ mechanism

88%

Chybowska D. , Chybowski L. , Wiśnicki B. , Souchkov V. , Krile S.

tom Vol. 11, no. 2

19--30

Aiming to strengthen cooperation between scientific entities and enterprises and to overcome related obstacles, the authors propose to create a mechanism of incentives called BIZ-TRIZ, which is an abbreviation for “TRIZ for Business”. This mechanism is used to support cooperation between scientific entities and companies. Close cooperation is achieved by implementing R&D&I services, which is the responsibility of the scientific unit operating for the benefit of the companies involved. Research services are used together with the scientific instrument that reflects achievements in the modern theory of innovative problem solving (TRIZ). The analysis was made using the Maritime University of Szczecin and SME-type companies as an example. This paper describes the basic assumptions concerning the implementation of the BIZ-TRIZ mechanism. Also, it presents the use of SWOT analysis, needs/stakeholder analysis and risk analysis for the implementation of the BIZ-TRIZ mechanism. The paper describes preventative actions for the most important implementation risks and discusses the results of the analyses. Finally, it introduces the main conclusions regarding the purpose of implementing the BIZ-TRIZ mechanism.