The objective of the paper is to assess the implementation of the electronic city card system in the city of Białystok. The city card has been used since July 2011 in Białystok. This is a system which covers fewer functions than a similar system in Wrocław. A comparison of the city card with paper tickets with respect to the functions they cover is favourable for the new solution. A questionnaire study performed in 2014 among passengers resulted in a positive assessment of the new solution of the electronic city card system.
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