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Psychology of the complainants

100%

Tománek P. , Knošková E. , Drgová J. , Knošková M.

tom 11

nr 2

63-84

The article deals with the personal handling of complaints by participants in court proceedings (in rare cases it also includes those citizens who do not have such legal status as the public). The aim is to define, analyze and describe the personal characteristics of the complainants, to specify what inspires, motivates and leads them to communicate the complaint in person, directly in interaction with the court manager, and court staff by this atypical procedure before, during and after court proceedings, in addition to a written complaint. The management of complaints and the case law of complaints are based in particular on the provisions of § 62 et seq. Act no. 757/2004 Coll. on courts as amended (exceptionally also from Act No. 9/2010 Coll. on complaints as amended). On the one hand, it is a description of the basic characteristics of the applicants’ mental state, communication, behavior and conduct, and on the other hand, it is also a description/study of the managerial activity of the court employees. The article clarifies the peculiarity of the above-mentioned method used to settle the parties in dispute before the courts, but outside the court proceedings one finds that the complainants are absent from the social, health and legal counseling service provided by state or private sectors before the sitting. These areas are to some extent, eventually more or less covered by courts of the Slovak Republic by personally accepting and addressing the complainants. The public is generally unaware of this, but the professionals consider/understand this activity as a protopype (basis) of family court formation or a return to classical counseling from the beginning of the 21st century.

POPULÁCIA SR A JEJ REGIONÁLNE ODLIŠNOSTI

100%

Knošková M. , Knošková E. , Tulek M. , Lysý J.

tom 4

nr 1

Monitoring data which are necessary to the management government on the spatial level of knowledge is not enough. The system of indicators is progressively receiving attributes such as regional disparities, regional polarization, differentiation or asymmetry etc. Regional disparities represent inequalities in socio-economic development of regions. The key role in monitored parameters is represented by health and monitored attributes of healthcare in the context of the situation in the regions. Studied effects tend to have various differences, which vary in intensity level from territorial units. Inequality may be in some certain conditions also a positive factor, especially if it serves as a baseline stimuli of starting the development of the regions. Also applies premise that the unexploited potential of human capital may induce in some places stimulating the emergence of new technologies.