Postal sector is significantly influenced by several factors - technological development, economic aspects, changes in customers manners and increasing requests for quality of services. Their effect formed basic trends of development of postal services and logistics solutions -technologization, digitizing, liberalization, internationalization and globalization. Postal operators in Slovakia had to proceeded changes in comprehension of info-communications technologies and also to innovate product portfolio. As a result, they provide services reflected current trends (e. g. Hybrid Mail, Service eXpert, Forwarding Bussiness).
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