Purpose: The article reviews the literature on the concept of Global 8 Disciplines method in the context of root cause analysis of the quality issue. Design/methodology/approach: In this paper the objective was set to prevent quality issues regarding the surface of wire rod coils. In order to achieve this, the G8D problem solving method was applied to analyze and solve the problem. Findings: G8D does improve the efficiency of quality issue problem-solving. Originality/value: G8D method application allows reducing problem analysis time and costs in the manufacturing companies.
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