Wyniki wyszukiwania - Biblioteka Nauki

1

CONCEPT AND CAUSES OF COUNTERFEITING

100%

Sałamacha A.

Eunomia – Rozwój Zrównoważony – Sustainable Development

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2018

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nr 2(95)

99-107

EN

This article deals with the issues of basic aspects of unfair counterfeiting. An attempt was made to indicate and define basic terms related to this area. In addition, the group of causes of the phenomenon were determined, i.e. economical, psychological, socio-political, technological and intra-organizational factors and they have been characterized in details.

2

Building brand protection strategy in contemporary enterprises

100%

Sałamacha A.

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu

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2020

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nr vol. 64, nr 12

87-100

EN

The aim of this paper is to present comprehensive solutions in the field of brand protection against the actions of dishonest imitators. First, the brand elements important from the its protection point of view were identified, i.e. physical product with packaging and/or service, visual identification system and intangible (‘soft’) brand elements. Then the methods for determining the brand protection status were described. The brand protection status study consists in a diagnosis of the brand life cycle phase and of the implemented brand protection tools. Next the method of examining the state of the existing and potential violations in the form of the designed early warning system against imitation was presented. Finally, the model procedure of the brand protection strategy was proposed. It provides guidelines for the creation, selection and implementation of the strategies, both preventive and corrective.

PL

Celem niniejszego artykułu jest przedstawienie kompleksowych rozwiązań w zakresie zabezpieczenia marek przed działaniami nieuczciwych naśladowców. Na wstępie zidentyfikowano elementy marki istotne z punktu widzenia jej ochrony, tj. produkt fizyczny z opakowaniem i/lub usługą, system identyfikacji wizualnej oraz niematerialne („miękkie”) elementy marki. Następnie opisano metody określania stanu ochrony marki. Identyfikacja stanu ochrony marki składa się z diagnozy fazy cyklu życia marki oraz diagnozy stosowanych narzędzi ochrony marki. Przedstawiono metodę badania stanu istniejących i potencjalnych naruszeń w postaci projektu systemu wczesnego ostrzegania przed naśladownictwem. Na koniec zaproponowano modelową procedurę strategii ochrony marki, która zawiera wytyczne dotyczące tworzenia, wyboru i wdrażania strategii – zarówno prewencyjnych, jak i naprawczych.

3

Moderating role of corporate reputation in the influence of external support on organisational resilience and performance

63%

Zabłocka-Kluczka A. , Sałamacha A.

Engineering Management in Production and Services

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2020

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tom Vol. 12, no. 3

87--102

EN

The article analyses the influence made by corporate reputation on the mediation model for the impact of external support on organisational performance through resilience. The article aims to clarify the mechanism behind the moderating role of corporate reputation played in the influence of external support on organisational performance and considering the mediating role of organisational resilience. The empirical research was made to verify the existence of the relationship and to reach the aim of the paper. The set of hypotheses was built based on the theoretical research and then verified on the sample of 268 organisations operating in Poland. Dependences among the data selected from the theoretical research were analysed using statistical methods, including the correlation with the moderator and the mediated regression analysis. The obtained results clearly showed that corporate reputation was a moderator of the discussed mediation model for the influence of the external support on organisational performance through resilience. The paper contributes to further development of knowledge in organisational resilience management. It clarifies and stresses the role of two external factors: corporate reputation and external support in shaping the resilience of an organisation and its performance. The obtained results imply specific practical recommendations. Since corporate reputation can be the key to achieving greater organisational resilience and performance, special attention should be given to managing this category in an organisation.

4

CRM influence on organisational performance — the moderating role of IT reliability

63%

Tworek K. , Sałamacha A.

Engineering Management in Production and Services

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2019

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tom Vol. 11, no. 3

96--105

EN

This article mainly aims to verify the role of IT reliability as the factor potentially strengthening the CRM influence on organisational performance and conclude whether the IT reliability is indeed an important factor shaping the CRM ability to generate value for an organisation. Methodology. The empirical research was conducted to verify the existence of such a relation. The research was carried out based on the survey performed among organisations, and the sample included 558 entities from Poland and 564 from Switzerland. The statistical analysis of the obtained results was carried out using regression analysis with the moderator. Results. The obtained models clearly show that IT reliability is a moderator of the relation between CRM time-of-use and the organisational performance. The theoretical contribution. The obtained results clearly confirm that the existing IT solutions should support CRM, and with such support, this management method is positively influencing the organisational performance. Such a conclusion seems to be an important contribution to the studied field of research, filling the research gap concerning the mechanism of IT support for CRM. It remains consistent with the views from the literature and contributes to their extension.