Wyniki wyszukiwania - Biblioteka Nauki

1

Patient satisfaction with tele-advice during the COVID-19 pandemic

100%

Gieniec W. , Jurkiewicz B.

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tom 17

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nr 4

25-29

EN

Introduction: The coronavirus pandemic has shed a whole new light on telehealth, which has become an alternative for diagnosis, monitoring, treatment and support without physical contact between patient and healthcare professional. The aim of this study was to examine patient satisfaction with medical services provided with tele-advice during the Covid-19 pandemic.Material and methods: The study was conducted using our own questionnaire via Google Form that was correctly completed by 133 individuals between the ages of 18 and 76 years (mean 33.1 ± 13.1 years) who received medical services via tele-advice.Results: Patients with chronic conditions were statistically more likely to seek specialist services via tele-advice (p = 0.003). Slightly less than one-third of respondents (n = 39; 29.3%) were asked during the tele-advice to attend the clinic / office in person to complete the visit with a physical examination. The vast majority of subjects (n = 95; 71.4%) responded that their health status had not changed since the pandemic and the introduction of tele-advice. Nearly half (n = 64; 48.1%) believed that their health problem had been solved via tele-advice. Only 4.5% of the respondents (n = 6) strongly agreed with the statement that “tele-advice enables proper diagnosis and matching of effective treatment”, 18.0% (n = 24) tended to agree. The vast majority of respondents believed that everyone should be able to choose between tele-advice and a traditional medical visit (n = 121; 91.0%).Conclusions: The majority of people surveyed did not perceive a difference in their health since the pandemic and the introduction of tele-advice. Nearly half of respondents believed that their health problem had been resolved with a telemedicine consultation, with even fewer people convinced that “tele-advice allows for proper diagnosis and matching of effective treatment.” Patients would mostly like to have a choice between tele-visit and in-person visits, with no clear indication of the superiority of one or the other. Continuous improvement of current solutions will certainly contribute to increased patient satisfaction with the medical services provided.

2

Blood donation during the coronavirus pandemic

80%

Jawień W. , Kądziołka A. , Kułaga D. , Jurkiewicz B.

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nr 2

15-20

EN

Introduction: Despite years of research and scientific work, it has not yet been possible to produce such a valuable medication as blood. The pandemic does not reduce the need for blood, quite the opposite. However, due to the pandemic, the number of blood donors has dropped dramatically across the country. The aim of the study was to find out the opinions and attitudes of the respondents towards blood donation during the pandemic period and to assess their knowledge of the principles related to safe blood donation during this period.Material and methods: The study was conducted using a diagnostic survey method and the tool was our own research questionnaire. The study was conducted in February 2021, using Google Forms platform. In total, data were collected from 150 individuals (females: 60.6%, males 39.4%) aged between 16 and 73 years (mean 31.4 ± 12.4 years). Statistical analyses used a significance level of p = 0.05.Results: Nearly 39.7% of the respondents were regular blood donors, 12% of the respondents donated blood several times (12.3%). Blood was donated more often by men, people aged over 30 years, urban residents, and people with higher education (p < 0.001). Most people continued to donate blood despite the COVID-19 pandemic (49.7%). Respondents who have donated blood so far still mostly want to donate blood after the pandemic (90%), among those who have not done so 38% want to do so after the pandemic (p < 0.001). The vast majority of respondents believed it was safe to donate blood during the pandemic (93%), and most were aware that symptoms of infection disqualify a blood donor (83.2%). Only 43.2% knew that “Convalescents who donate plasma are entitled to a blood donation deduction”.Conclusions: The current pandemic situation is not an obstacle to donating blood. Blood donations should not be withheld unless there are health contraindications. Due to additional procedures, it is still safe to donate blood. Efforts to promote blood donation during the COVID-19 pandemic should be continued.

3

Periodic health examinations during a pandemic

70%

Janus J. , Kołton D. , Kępowicz N. , Kobos M. , Jurkiewicz B.

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nr 3

26-31

EN

Introduction: The coronavirus pandemic has changed daily lives. These changes affect many aspects of lives including periodic health examinations. Specialists warn that in the era of the pandemic people abandon examinations. This is a very dangerous phenomenon, which can negatively affect health and general well-being. The aim of this study was to determine the frequency of periodic health examinations during the pandemic period including the use of telephone advice services.Material and methods: The study was carried out in March 2021 among 147 people (120 women and 27 men), in the age range of 18-76 years. The study was carried out by the method of diagnostic survey, with the use of questionnaire technique (authors’ questionnaire). Questions included knowledge of prevention, frequency of periodic health examinations, and health services received by the respondents during the pandemic. Analysis of the survey results provided information on current health problems, time of diagnosis, and course of treatment to date. Results: During the pandemic, the majority of respondents had the opportunity to use a telephone advice, with women more likely to use the telephone advice than men (64.2% vs. 37.0%; p = 0.010). 36.9% of the respondents were satisfied with the service. The main reasons for dissatisfaction with the telephone advice included: inability to examine (33.3%), short telephone advice time (24.2%), misdiagnosis or ineffective treatment (21.2%), long waiting time, difficult contact with the facility (15.2%). Among telephone advice users, 39.1% had chronic diseases; among non- telephone advice users, the percentage was lower at 18.3%. Telephone advice users were significantly less likely to say they did not have periodic health examinations or did not remember when they had them done compared to non- telephone advice users (p = 0.019).Conclusions: During the pandemic, the majority of respondents had the opportunity to use telephone advice. Only 1/3 were satisfied with the telephone advice, and the main reasons for dissatisfaction were as follows: inability to examine, short telephone advice time, misdiagnosis or ineffective treatment. Telephone advice users were significantly less likely to say they did not have periodic examinations or could not remember when they had them done compared to non-telephone advice users.