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nr 2
171-185
EN
An increasing number of surveys are employed in the field of public administration. This begs the question, what is the quality of this form of research? In this article two different surveys are presented and compared. First, a client satisfaction survey implemented at twelve municipal offices is examined. Second, there is an exploration of an international comparative research project that studies municipal representatives (MAELG). An examination of the research methodologies employed in both of these two surveys reveals the problems inherent to this type of inquiry. Strategies for overcoming these obstacles in future research are described. This study argues that examination of methodological issues can lead to important substantive insights; in this case it is the link between public administration and democracy.
EN
Working in the context of a rather ethnically homogeneous country, this study examines what differentiates the social distance of university students towards Arab, Ukrainian, Vietnamese and Roma populations. The hitherto neglected effect of the field of study is also of special concern. The authors analysed the results of a large online survey of 3,912 Palacký University students in the Czech Republic. Inspired by Bogardus’s social distance scale, we ascertained a significantly greater acceptability of Ukrainians and Vietnamese, on the one hand, and a higher distance towards Arabs and the Roma, on the other hand. Neither the liberalising influence of higher education nor the increased number of students in tertiary education affected the level of ethnic tolerance. With the exception of attitudes towards Roma people, male students and students whose mothers graduated from high school expressed a lower social distance. The research confirmed the contact theory, including the secondary transfer effect hypothesis. Even when controlling for other variables, students in the humanities and social sciences expressed the highest degree of ethnic tolerance. The question remains as to whether greater social distance among health science students and physical culture can contribute to the reproduction of prejudices in the field of health services or leisure sports activities.
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