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1 Journal of Economics and Management

1 2024

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The role of various forms of subjective well-being with quality of work life in the aviation industry

100%

Agarwal S. , Mewarfarosh R. , Solanki V. K.

2024

tom 46

353-386

Aim/purpose – This study explores the crucial link between the quality of work life (QWL) and subjective well-being (SWB) among aviation industry employees. By delving into the current state of QWL and its relationship with key aspects of SWB, such as life satisfaction, positive affect, and negative affect, this research aims to offer valuable insights that can help employee well-being and job satisfaction in the aviation industry. Design/methodology/approach – A sample of 350 employees, including front-line executives such as cabin crew, airport staff, cargo handlers, and administrative personnel from the aviation industry, was selected for the study. The path analysis method was employed to develop and evaluate a model that links QWL with SWB and its dimensions, using SEM through AMOS version 20.0. Findings – The study found that six aspects of QWL, namely: (1) support from manager/supervisor, (2) freedom from work-related stress, (3) salary and additional benefits, (4) job satisfaction, challenge, use of skills, and autonomy, (5) relationships with colleagues, and (6) communication, decision-making, and job security, are positively correlated with SWB. However, one aspect ‒ involvement and responsibility at work ‒ was found to have a negative association with SWB. The results demonstrated that most of the model’s indicators were appropriate, confirming the model’s fitness. It was concluded that QWL is a significant antecedent that affects SWB. Research implications/limitations – There is a dearth of links between the concepts of QWL and SWB in the aviation industry. The sample is related to NCR (India), and it is recommended that the relationship between QWL and SWB in these findings be extended to other professionals and non-professionals employed in different industries. Originality/value/contribution – The study has formed a comprehensive model connecting QWL and SWB. This study offers a fresh perspective on best management practices to encourage the implementation of QWL, which further affects SWB in the aviation industry.