Modern organizations commonly use the strategy of a learning organization, and therefore operate with not only material resources, but also information resources. The collected data resources become the basis for generating business and management information. This database is maintained on various platforms using integrated BI (Business Intelligence) systems enabling knowledge to be generated through the data-mining mechanisms embedded in the artificial intelligence models. In this article, the authors focus on AI (Artificial Intelligence) models and systems based on ANN's (Artificial Neural Networks) and fuzzy set theory, which can be useful in solutions dedicated to supporting the complex management of modern organisations, and in particular the support of active functions (forecasting, planning and monitoring activities, as well as risk analysis and system effectiveness).
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