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Kreowanie kultury jakości a TQM

100%

Gładosz E.

Problemy Jakości

2002

tom R. 34, nr 2

36-38

The quality culture in corporations and companies is a base for the TQM deployment and further development of organizations. Such phenomena, in relation to quality culture, should be one of the dominant trends in management sciences. Lack of them means lack of TQM approaches, what leads to reduction of general effectiveness of enterprises finally. The TQM is not a goal itself, it is the best complex tool, leading to the success on market. Without mental and practical orientation of this kind, the progress will be not possible. Base for that consideration could be included into idea which says "in quality - culture is power". But result depends from the peple in reality, located from the top to bottom down in each company. The people are the most important assets of every organization, what is very often understood, but not applied. This dicussion and idea is here presented.

Kultura jakości

100%

Gładosz E.

Problemy Jakości

2003

tom R. 35, nr 2

4-8

All considerations related to organizations which really implement process of so called culture of quality to proper activities, are very important for posterior successes. All managers play here very crucial role. Processes of changes must consider the reorientation to new ideas, restructurization to external and internal circumstances, revitalization of new strategies and cultural positive elements, and finally the regeneration of whole culture system in the firm. Without real commitment, needed knowledge, appropriate interpersonal communication, realized activities according to prepared plans, it will be not possible. The confirmation of that conclusion you find in the publication.