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tom z. 160
149--158
EN
Objective: The objective of the article was to present the basic issues related to the functioning of transport processes in an enterprise, getting acquainted with and analysing selected areas of transport of the observed enterprise and showing how the practical use of information on the existing transport processes in the enterprise using selected methods and research tools allows for process optimisation. Design/methodology/approach: To determine the causes of the problem, it was decided to use quality management tools, i.e. the five whys analysis and fishbone diagram. In order to perform a detailed analysis, it was decided to use the SMED method to parameterise the implementation of the transport process. Findings: The analysis carried out before and after the introduction of the changes allowed to determine whether the problem was solved and what benefits the company gained. Examining the time of individual transport processes allowed to implement a new IT system, which contributed to the development of the company and allowed to save a large amount of capital. Originality/value: The results of the study can be used in strategic decisions of the company in the area of optimisation of transport processes.
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